I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... もっと見る
所在地
所在地を変更Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... もっと見る
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful. The products are good quality and reasonable pri... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, 英国
4.8
優良
797件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Trentham Pro Cook
Always good quality products from Pro Cook. Staff very helpful when needed, definitely not pushy.
I bought a glass medium size roasting dish and a chopping board. Very good prices and quality. Well wrapped by the young lady on the till too
2026年7月22日
Good service
2026年7月20日
Helpful staff and efficient.
2026年7月18日
The sales assistant was really…
The sales assistant was really knowledgeable about the whole range of products. He helped me to purchase the best products for my needs. The range was comprehensive and of the best quality.
2026年7月14日
The sales person was extremely polite
The sales person was extremely polite, helpful and found what I wanted without a lot of fuss. She handled all people in the shop fairly and was extremely professional. Well done.
2026年7月17日
Very helpful staff and a lovely shop…
Very helpful staff and a lovely shop that we enjoy visiting.
2026年7月13日
Aprons and more…
Oi love your aprons and now have five of them - all different but all the same good quality. I needed a splash back stencil for frying as stuff spits onto my cooker and marks it. I bought a different one years ago but the handle is in the middle and gets too hot so not good. Always very happy with my buys and live looking round your shops wherever I am
2026年7月15日
Great product
Great product. Excellent price. Shop we were in was beautifully set outand the staff were friendly and helpful.
2026年7月8日
Good advice and product knowledge.
2026年7月11日
From an advice question to a sales…
From an advice question to a sales position where very good one happy shopper, many thanks.
2026年7月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We always have a walk around your shop…
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful.
The products are good quality and reasonable price, not cheap but you get what you pay for
2026年7月2日
ProCook - Trentham からの回答
We're so glad you always enjoy visiting our shop in Trentham! It's wonderful to hear you found something of interest and that our staff were well-informed and helpful. We appreciate your positive feedback on our product quality and pricing.
I purchased 2 lovely mini cast iron…
I purchased 2 lovely mini cast iron casseroles, they are extremely smart and of excellent quality. The smiling young lady was most helpful and clearly enjoyed her work.
2026年7月2日
ProCook - Trentham からの回答
We're so pleased you're happy with your lovely mini cast iron casseroles and their excellent quality! We're also glad to hear our staff was helpful and enjoyed their work.
Everything especially the staff.
2026年6月30日
ProCook - Trentham からの回答
We appreciate you letting us know you enjoyed everything, especially our staff! We are so happy to hear it.
Very helpful very quickly served dry…
Very helpful very quickly served dry knowledgeable about the product and/offers available
2026年6月21日
Staff welcoming and helpful when i…
Staff welcoming and helpful when i needed to exchange an item,shops are always well equipped and clean/tidy.
2026年4月11日
ProCook - Trentham からの回答
We're so happy you found our staff welcoming and helpful with your exchange! We appreciate your kind words about our well-equipped and clean shops.
ProCook - Trentham からの回答
We're glad you enjoyed your experience.
Very good service
Very good service, staff very helpful.
Good range of products, excellent quality.
2026年6月14日
ProCook - Trentham からの回答
We're so glad you enjoyed our products and found our staff helpful! Thank you.
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