I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... もっと見る
所在地
所在地を変更Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... もっと見る
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful. The products are good quality and reasonable pri... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, 英国
4.8
優良
797件のレビュー
顧客にレビューを依頼しています
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ProCook - Trentham からの回答
We're so glad our team was helpful and courteous. We appreciate your feedback!
ProCook - Trentham からの回答
We appreciate your kind words.
Great shop and customer service
Staff were super-helpful and the shop was really well laid-out.
2026年6月10日
ProCook - Trentham からの回答
We're so glad our staff was helpful and you liked our shop's layout. We appreciate your feedback!
Staff so very helpful and knowledgeable…
Staff so very helpful and knowledgeable of the products on offer
Second pan in this range - worth every penny -
It’s a pleasure to go into this shop - genuine customer service - staff seem happy to help. Thanks
2026年6月10日
Good nice and sharp
2026年6月9日
As I am disabled the shop was very…
As I am disabled the shop was very accessible the only part that was not accessible was the most important part, which was by the till. to get into and to get around with a small disabled scooter the shop did quite well compared to other shops. The rolling pin that I brought was of good quality, the staff was very helpful, the staff couldn't do any more to help me. So a big thank you 😊 for making my day out a really great day 😀 😊 😄 💕
2026年6月13日
Quick Stop
We made a quick stop to your shop we were on a coach trip. Staff were very helpful and was amazed at the range of your products. I will certainly go in to your shop in Norwich the nearest one to us.
2026年6月7日
Excellent service lovely shop with…
Excellent service lovely shop with plenty of choice. They are missing out on the sourdough revolution though no products designed for that. Also I love the darker green cast iron which has been discontinued
2026年6月8日
ProCook - Trentham からの回答
We're glad we could assist you.
Friendly and helpful staff
The staff were friendly and helpful, providing excellent customer service with a welcoming smile that made the store feel warm and inviting.
2026年5月29日
Great service and great products.
2026年5月29日
Very helpful staff.
2026年5月29日
ProCook - Trentham からの回答
We're so glad you enjoyed our service and product! We appreciate your feedback.
Exc as always
2026年5月29日
ProCook - Trentham からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Got what I've been looking around for
Got what I've been looking around for, a pizza cutter. So different to small , easy grip, and has a shield on the blade. Very modern indeed. Love it. The gentleman the served me at Trentham, was very helpful. Shop is full of gorgeous items, a Aladdin cave of delights for us cooks.
2026年5月31日
ProCook - Trentham からの回答
We're so happy you found the perfect pizza cutter and appreciate its modern design! It's wonderful to hear you had a great experience with our staff and enjoyed exploring our selection.
Excellent friendly service
Excellent friendly service. The gentleman who served me was really pleasant and not rushed. I have experienced this level of service at your Dorchester store also. Excellent.
2026年5月28日
ProCook - Trentham からの回答
We're so pleased to hear you received excellent, friendly service and felt unhurried. We appreciate you sharing your positive experience with us!
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