We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... もっと見る
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The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.8
優良
415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff that gave time to browse…
Helpful staff that gave time to browse , then came to support us when requested. Good product knowledge.
2025年10月1日
ProCook - Watford からの回答
We appreciate you taking the time to share! We're so glad to hear that our staff was helpful and supportive while you were browsing and that their product knowledge was beneficial.
Not very happy with this.
I didn't expect this pan to darken so much on the inside after just one use. Other, cheaper pans haven't had this! I'm not sure of the quality of this product.
2025年9月24日
ProCook - Watford からの回答
We appreciate your feedback. We're sorry to hear the pan darkened after one use, especially when similar pans haven't. We'll look into the product's quality.
Lovely staff at Watford store
I am torn between two different procook cookware sets and ended up returning both because I need more time to figure out what’s right for our kitchen. The staff at the Watford store were so nice, patient and helpful, even when the kids came into the store and were bouncing off the walls! Even if you buy online, you can pop into a store and the customer service is really great!
2025年9月27日
自発的なレビュー
ProCook - Watford からの回答
We appreciate your feedback and are pleased to hear that the Watford store team was patient and helpful while you decide on the right cookware set for your kitchen. We're glad our customer service met your expectations!
Great shop…
An alluring display of products and the sales staff were very pleasant and helpful.
Very pleased with my purchase.
2025年9月21日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our products and found our sales staff pleasant and helpful.
Sales assistant very knowledgeable and…
Sales assistant very knowledgeable and helpful. Helped us to choose our new pan.
2025年9月4日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our sales assistant was knowledgeable and helpful in choosing your new pan.
Good efficient service from the member…
Good efficient service from the member of staff in the shop xx
2025年9月1日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you were pleased with our efficient service.
Very polite and helpful staff
Very polite and helpful staff.
Organised display easy to choose from large selection.
2025年8月25日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and helpful and enjoyed our organised selection.
Always helpful and knowledgeable staff…
Always helpful and knowledgeable staff available. Really like my new crockery
2025年8月19日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful and that you like your new crockery.
Shop assistant very friendly and…
Shop assistant very friendly and helpful and wrapped all. My goods with a smile on her face
2025年8月19日
Love Pro Cook Pans
We love the Pro Cook pans and frying pans. They not only look great but so easy to use and wash very well. A firm favourite in my house.
2025年8月19日
Lovely helpful staff.
2025年8月4日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young chap serving us was…
The young chap serving us was excellent.
The shop is well organised with an excellent selection of products.
2025年8月7日
ProCook - Watford からの回答
We're so glad to hear that you received excellent service! We appreciate your positive feedback regarding our well-organized shop and excellent product selection.
The service was fantastPots and pansic
The service was fantastic. I was listened to. I was given different options to choose from. Took some time to make up my mind, but was satisfied with what I bought.
2025年8月7日
ProCook - Watford からの回答
We're happy to hear that you were listened to and given different options. We appreciate that you were satisfied with your purchase, and we thank you for your positive feedback!
These are most definitely the best…
These are most definitely the best saucepans I have purchased.
I so enjoy browsing around the
Pro Cook store.
2025年8月4日
ProCook - Watford からの回答
We're happy to hear that you consider our saucepans to be the best you've purchased! We appreciate you enjoying your visits to our store and thank you for your positive feedback.
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great service
The person who served me although a floater had a lot of knowledge and his service was great.
2025年8月3日
ProCook - Watford からの回答
We're happy to hear that the team member's knowledge and service positively impacted your experience. We appreciate you taking the time to share your feedback with us!
Very helpful polite young man…
Very helpful polite young man assistant. Good product purchase
2025年7月29日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant helpful and liked our product.
I love the blender
I love the blender, it's strength and durability. And the 15% discount is a great offer
2025年8月2日
ProCook - Watford からの回答
We're happy to hear that you love the blender's strength and durability! We appreciate you mentioning the discount; it's great you found it a fantastic offer. Thanks for your feedback.
The guys were working in the Watford…
The guys were working in the Watford branch were so lovely.
2025年7月31日
ProCook - Watford からの回答
We're so glad to hear that our team at the Watford branch provided you with such a positive and lovely experience. Thank you for your feedback!
Bought in a shop
Bought in a shop. The sales assistant was very helpful, knowledgeable and pleasant
2025年7月29日
ProCook - Watford からの回答
We're happy to hear that you had such a positive experience in our shop! We appreciate your kind words about our sales assistant's helpfulness and knowledge.
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