I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
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The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
From the moment I walked into your shop, the attention to detail was absolutely fabulous! Nothing was too much trouble, and the level of knowledge and expertise was incredible. I believe the gentleman... もっと見る
企業が回答しました
I am torn between two different procook cookware sets and ended up returning both because I need more time to figure out what’s right for our kitchen. The staff at the Watford store were so nice, pati... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.7
優良
400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Watford からの回答
We appreciate your feedback! We are happy to hear that you found our staff friendly and helpful and that you had a great experience.
The helpfulness of the staff in store
The helpfulness of the staff in store, we were advised and guided by their knowledgeability of the products.
Thank you for another great in store experience.
2025年5月23日
ProCook - Watford からの回答
We're so glad to hear that our staff's knowledge and guidance were helpful during your visit. We appreciate you taking the time to share your positive experience!
ProCook - Watford からの回答
We appreciate your review! We're so glad you enjoyed our product selection and the service in our store.
Watford store
Staff in the Watford store were pleasant, helpful and well informed. Excellent service and product.
2025年5月1日
ProCook - Watford からの回答
We're happy to hear that the team in our Watford store were pleasant, helpful and well-informed. We appreciate you mentioning the excellent service and product. Thanks for your review!
The sales person who is “in training”…
The sales person who is “in training” was very patient and knowledgeable and pleasant
2025年5月12日
ProCook - Watford からの回答
Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. We take pride in providing our customers with knowledgeable and friendly service, and we're glad that our team member in training was able to assist you. We appreciate you taking the time to share your feedback.
ProCook - Watford からの回答
Thank you for your kind words! We are thrilled to hear that you had an excellent experience and found our staff helpful. We strive to provide exceptional service, and your feedback is greatly appreciated.
The man in the shop was very helpful…
The man in the shop was very helpful and gave us good advice
2025年5月5日
ProCook - Watford からの回答
We're so glad to hear you had a positive experience! We strive to provide excellent customer service, and it's wonderful to know our team member was able to assist you.
ProCook - Watford からの回答
Thank you for your kind words! We're so happy to hear that you found our staff efficient, polite, and helpful. We strive to provide excellent customer service and appreciate your feedback.
Very polite staff
Very polite staff, haven't yet tried out my new knives yet but service and knowledge of the staff was excellent.
2025年5月4日
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our staff polite and knowledgeable. We strive to provide our customers with excellent service and expertise, and we're glad you found it so. We appreciate you taking the time to share your feedback and we hope you enjoy your new knives!
ProCook - Watford からの回答
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.
Good quality items
Good quality items
Excellent customer service and quick delivery
Broken items replaced within 24hours
Highly recommended
2025年4月9日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear you were happy with the quality of our items, our customer service, and the speed of our delivery. We strive to provide our customers with a positive experience from start to finish, and we're especially pleased to hear that we were able to quickly resolve the issue with the broken items. We appreciate you taking the time to share your feedback.
I only use ProCook pots and pans and…
I only use ProCook pots and pans and was happy with my new purchase of the small frying pan and crepe pan.
The staff at the Watford branch were very helpful and friendly.
2025年4月11日
ProCook - Watford からの回答
Thank you for your kind review! We're thrilled to hear that you're happy with your new frying pan and crepe pan. It's wonderful to know that you continue to choose ProCook for your kitchen needs. We're also delighted to hear that you found the staff at our Watford branch to be helpful and friendly. We strive to create a welcoming and supportive environment for all our customers.
The sales person was very knowledgeable…
The sales person was very knowledgeable on the product we wished to buy.
This made our purchase even better.
2025年4月16日
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our sales staff knowledgeable about our products. We strive to ensure our customers have a positive experience and appreciate you taking the time to share your feedback.
ProCook - Watford からの回答
Thank you for your kind words! We are so happy to hear that you found our service good, kind, and friendly. Your positive feedback is truly appreciated.
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Watford からの回答
Thank you for your kind words! We are so pleased to hear that you found our staff friendly, welcoming, and informative. We strive to provide excellent customer service and appreciate your feedback.
love the products
2025年3月23日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Bad Delivery Service
I purchased 2 dinner set from your Watford branch at a cost of £280.00 on the understanding it was next day delivery!!
That was on Monday 17th march
It is now 23 march and I still haven’t received them !!
Not happy
2025年3月18日
ProCook - Watford からの回答
Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our staff friendly and that you enjoyed the cleanliness and organization of our shop. We strive to create a welcoming and positive shopping experience for our customers. We appreciate you taking the time to share your feedback.
ProCook - Watford からの回答
Thank you for your kind words. We're thrilled to hear you found our team knowledgeable and friendly. We strive to provide excellent customer service.
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