We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.8
優良
415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The man in the shop was very helpful…
The man in the shop was very helpful and gave us good advice
2025年5月5日
ProCook - Watford からの回答
We're so glad to hear you had a positive experience! We strive to provide excellent customer service, and it's wonderful to know our team member was able to assist you.
ProCook - Watford からの回答
Thank you for your kind words! We're so happy to hear that you found our staff efficient, polite, and helpful. We strive to provide excellent customer service and appreciate your feedback.
Very polite staff
Very polite staff, haven't yet tried out my new knives yet but service and knowledge of the staff was excellent.
2025年5月4日
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our staff polite and knowledgeable. We strive to provide our customers with excellent service and expertise, and we're glad you found it so. We appreciate you taking the time to share your feedback and we hope you enjoy your new knives!
ProCook - Watford からの回答
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.
Good quality items
Good quality items
Excellent customer service and quick delivery
Broken items replaced within 24hours
Highly recommended
2025年4月9日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear you were happy with the quality of our items, our customer service, and the speed of our delivery. We strive to provide our customers with a positive experience from start to finish, and we're especially pleased to hear that we were able to quickly resolve the issue with the broken items. We appreciate you taking the time to share your feedback.
I only use ProCook pots and pans and…
I only use ProCook pots and pans and was happy with my new purchase of the small frying pan and crepe pan.
The staff at the Watford branch were very helpful and friendly.
2025年4月11日
ProCook - Watford からの回答
Thank you for your kind review! We're thrilled to hear that you're happy with your new frying pan and crepe pan. It's wonderful to know that you continue to choose ProCook for your kitchen needs. We're also delighted to hear that you found the staff at our Watford branch to be helpful and friendly. We strive to create a welcoming and supportive environment for all our customers.
The sales person was very knowledgeable…
The sales person was very knowledgeable on the product we wished to buy.
This made our purchase even better.
2025年4月16日
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our sales staff knowledgeable about our products. We strive to ensure our customers have a positive experience and appreciate you taking the time to share your feedback.
ProCook - Watford からの回答
Thank you for your kind words! We are so happy to hear that you found our service good, kind, and friendly. Your positive feedback is truly appreciated.
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Watford からの回答
Thank you for your kind words! We are so pleased to hear that you found our staff friendly, welcoming, and informative. We strive to provide excellent customer service and appreciate your feedback.
love the products
2025年3月23日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Bad Delivery Service
I purchased 2 dinner set from your Watford branch at a cost of £280.00 on the understanding it was next day delivery!!
That was on Monday 17th march
It is now 23 march and I still haven’t received them !!
Not happy
2025年3月18日
ProCook - Watford からの回答
Thank you for your review. We are sorry to hear of your experience, we have asked the Customer service team to contact you to resolve.
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you found our staff friendly and that you enjoyed the cleanliness and organization of our shop. We strive to create a welcoming and positive shopping experience for our customers. We appreciate you taking the time to share your feedback.
ProCook - Watford からの回答
Thank you for your kind words. We're thrilled to hear you found our team knowledgeable and friendly. We strive to provide excellent customer service.
ProCook - Watford からの回答
Thank you for your kind review! We appreciate your feedback and are glad you found our product and service informative. We strive to provide our customers with the knowledge they need to make informed decisions.
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you and your son have had such a positive experience with us. We strive to provide excellent customer service and create a welcoming environment for our customers.
Excellent service from Watford store
2025年3月15日
ProCook - Watford からの回答
We're so glad to hear you had a positive experience at our Watford store. We appreciate your kind words and will share your feedback with the team.
Very helpful staff
Very helpful staff. I needed to think about what knives I might buy as a gift, and I was able to bring away two on approval on 30-day return (if unused) so that the intended recipient can feel the heft and handling of the two different styles with a view to my buying more for them.
2025年3月11日
ProCook - Watford からの回答
We appreciate your kind words! It's wonderful to hear that our staff was so helpful in assisting you with your gift purchase. We strive to provide our customers with a personalized experience, and we're glad our team was able to offer you the flexibility of taking knives home on approval. We hope the intended recipient enjoys their new knives!
A shop worth visiting
Good quality products. Staff helpful and friendly. Competitive prices.
2025年3月12日
ProCook - Watford からの回答
Thank you for your kind review! We're delighted to hear that you appreciate the quality of our products, the helpfulness of our staff, and our competitive prices. We strive to offer a wide variety of well-made items at fair prices and provide excellent customer service. Your feedback is valuable to us.
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。