Very pleased with the product and service received by staff members at York McArthur Glen. Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues... もっと見る
所在地
所在地を変更Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... もっと見る
企業が回答しました
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... もっと見る
On this occasion I added to my cutlery collection. No problem finding the product. I also found a cutlery set for my grandson featuring a giraffe. Staff were pleasant and courteous.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, 英国
4.8
優良
1633件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent sales assistant
Wednesday the 17th June. Excellent sales assistant, she's an asset to the company.
2026年6月17日
ProCook - York からの回答
We are so glad to hear you had an excellent experience with our sales assistant. We truly appreciate your kind words!
ProCook - York からの回答
We're glad our team helped you find what you needed.
Lovely staff at the York store
Lovely staff at the York store. Very helpful and they pointed out a promotion which I hadn't noticed, despite it being in front of me! It encouraged me to spend more but with the extra discount I was very happy.
2026年6月16日
A beautifully clean shop stocked with…
A beautifully clean shop stocked with virtually everything to do with food and drink. The staff are friendly and very helpful
2026年6月11日
ProCook - York からの回答
We're so pleased you found our shop beautifully clean and well-stocked with food and drink. We appreciate your kind words about our friendly and helpful staff!
Good Selection / Polite Staff
Polite staff, clean store with a nice selection.
Easy to find what I wanted.
Quality goods.
2026年6月12日
ProCook - York からの回答
We're so glad you enjoyed our polite staff, clean store, and quality goods. Thank you for your kind words!
The young gentleman was very helpful
The young gentleman was very helpful, couldn't do enough for us.
2026年6月11日
Excellent service
The assistant who served me was very constructive and had a very pleasant manner. You wouldn't think someone could be so enthusiastic or constructive over the purchase of a pan lid, but she was !!
2026年6月7日
Great service.
2026年6月10日
Knife set and knife block
Assistant was very helpful in showing knife sets, as I kept changing mind and adding single knives on. Also purchas knife block to hold all new knives.
2026年6月6日
The member of staff who served me was…
The member of staff who served me was very helpful, efficient and friendly. I like the fact that larger items are ready boxed and ready to go.
2026年6月10日
Very helpful staff
Very helpful staff - gave me suggestions as to the best product within my price range no pressure sales - good quality products
2026年6月10日
Love pro cook…
Always great staff very helpful great service and great products got my new wok as planned and a little extra
2026年6月10日
Good shopping experience
Staff extremely polite, knowledgeable and very friendly. The store was well laid out and had everything I was looking for.
2026年6月5日
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