Melissa was absolutely fabulous! So lovely, friendly and helpful. She understood what I was looking for and explained the different options available to me. Two of the four products were out of stock... もっと見る
企業が回答しました
所在地
所在地を変更Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lady was keen and knew what she was on about but when we got home 2 hrs away in Cambridgeshire she had put wrong frying pan in so ended up with a cheaper but different pan
I purchased a pan from yourselfs and was amazed at the quality it holds. I was a first time stainless steel user and its taken three cooks to get used to it. What i have learnt is dont put... もっと見る
Lovely customer service, staff were very helpful and provided good advice. I am loving my stainless steel pans.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, 英国
4.8
優良
1709件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - York からの回答
We are so pleased to hear that you enjoyed our products and found our team to be lovely and helpful. We truly appreciate your wonderful feedback!
ProCook - York からの回答
We're so pleased to hear you had such a positive experience with our team at the York Designer Outlet store! Thank you for your wonderful feedback.
ProCook - York からの回答
We're so happy to hear that our staff was helpful and that you found most of what you were looking for. Thank you for your wonderful feedback!
A cut above
The level of service and product knowledge was very high when we bought some new knives and a few other bits and bobs
2026年8月2日
ProCook - York からの回答
We're so pleased to hear that you experienced a high level of service and product knowledge when purchasing your new knives and other items! Thank you for your wonderful feedback.
ProCook - York からの回答
We're so glad you enjoyed our service and found our staff knowledgeable, providing great choices and recommendations! Thank you for your kind words.
The knives I bought are excellent…
The knives I bought are excellent quality and value. Staff helpful and friendly
2026年7月30日
ProCook - York からの回答
We're so glad you're pleased with the excellent quality and value of your new knives! We're also happy to hear our staff was helpful and friendly. Thank you for your kind feedback.
Great sales adviser
Great sales adviser. Very helpful and I love the products I bought. Great quality cookware.
2026年8月3日
ProCook - York からの回答
We're so glad you had a great experience with our sales adviser and that you love the quality of the cookware you purchased! Thank you for your kind words.
Excellent staff providing real help and…
Excellent staff providing real help and knowledge about products they sell. A refreshing experience.
2026年8月2日
ProCook - York からの回答
We're so glad you found our staff excellent and helpful, providing great knowledge about our products! We appreciate your kind words about your refreshing experience.
Would of been 5 star as one item I …
Would of been 5 star as one item I wanted to buy was not in stock in the Procook store at Mcarthur Glen . York
Outlet Store
2026年8月2日
ProCook - York からの回答
We appreciate your feedback and understand your disappointment about the item not being in stock. We are always working to improve our inventory.
Good quality
They had just the cutlery we wanted to match our existing but a better quality. Also bought a salt and pepper mill which again was good quality.
The staff also were very pleasant and helpful.
2026年7月28日
Great product and great value
2026年7月22日
Great Staff
The staff are really helpful.
Service is brilliant despite problems with gift cards.
Would like knives that would dishwash.
2026年7月26日
Was quickly and efficiently served by a…
Was quickly and efficiently served by a friendly and helpful assistant
2026年7月15日
such a pleasant experiance every time I…
such a pleasant experiance every time I am at the store thank you
2026年7月19日
Good range of products
Good range of products. My main purchase was a set of kitchen knives. Good quality and value. Very helpful staff. An unexpected 20% and discount was an extra bonus.
2026年7月19日
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