Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... もっと見る
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Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... もっと見る
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The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... もっと見る
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... もっと見る
企業情報
Protyre Autocare - Buckley について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Mount Terrace Works, CH7 3AE, Buckley, 英国
- 01244 544575
4.5
優良
2485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The tyres were the best price locally
The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fitted to the rear axle and the current rear tyres moved onto the front, and initially I was told I should pay extra for this service. I wasnt charged in the end, but have never been told this before and was surprised
2026年7月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Have used Buckley Tyres for years
Have used Buckley Tyres for years. Happy with the service but, please, can someone tell the woman on the front desk to stop using terms such as “Love” or “Lovely”. Can’t bear it. Very unprofessional. Don’t care how friendly she thinks she is being.
2026年7月15日
Protyre Autocare - Buckley からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The tyres were there
The tyres were there. The chaps fitted them when I arrived. The people were friendly.
2026年7月13日
Protyre Autocare - Buckley からの回答
Hello Joyce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff.Advice given about the…
Helpful staff.Advice given about the tyres replaced successfully.Tyre fitter was polite.
2026年7月8日
Great service and advice provided
2026年7月8日
Protyre Autocare - Buckley からの回答
Hello Theresa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Wade,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service.
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyres.
The staff there were all friendly and also professional.
I will be returning for tyres when they next need anything doing, also I noticed that they also do Air-Con services so that will be definitely booked in with them soon.
2026年7月8日
Protyre Autocare - Buckley からの回答
Hello Lorna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Yeah useless lads not as they use to…
Yeah useless lads not as they use to be, couldn't be bother taking my wheel nuts off saying they don't have the tools never mind putting new tyres. Went back home DIY impact wrench took the nuts off my self and I went to proper garage.
2026年7月2日
自発的なレビュー
Protyre Autocare - Buckley からの回答
Dear Aleksandar,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and very quick with…
Excellent service and very quick with the service. Definitely use again :)
2026年7月6日
Protyre Autocare - Buckley からの回答
Hello Alun,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the quick and excellent service you received from the team at Buckley. We appreciate your business and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Nothing went wrong.
Nothing went wrong.
Only slight inconvenience was that I could not get an answer on the phone and had to go to the Buckley site to book an appointment, fortunately I only live a short distance away.
2026年7月6日
Protyre Autocare - Buckley からの回答
Dear Lyda,
Thank you for taking the time to leave your review.
We're pleased to hear that your experience at our Buckley centre was a positive one overall. However, we're sorry to learn about the inconvenience you experienced when trying to contact the branch by telephone and that you had to visit the centre in person to arrange your appointment.
We appreciate you bringing this to our attention. Your comments have been shared with the management team so that they can investigate the concerns regarding the phone lines and help prevent similar issues in the future.
Thank you again for your feedback, and we look forward to welcoming you back should you require our services in the future.
Kind regards,
Kayleigh
Customer Care - Protyre
Always used this tyre place for many…
Always used this tyre place for many years.
Always been looked after and nothing too much trouble.
2026年7月6日
Protyre Autocare - Buckley からの回答
Hello Elaine,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for a wheel alignment and…
Booked in for a wheel alignment and when the car was on the ramp I noticed the car wasn’t level, I thought am I just imagining it so I asked the fitter and was told the ramp has been broken for a while. I thought to myself how are you supposed to do a wheel alignment with a car that doesn’t sit flat. The readings were all over the place . The ramp should be taken out of service immediately for wheel alignment as it’s not fit for purpose and the garage shouldn’t be taking money off people that are not aware of this issue and not getting the service that has been paid for. I’ve always used Buckley tyres for alignment and unfortunately that will be the last. Very disappointed!
2026年7月6日
Protyre Autocare - Buckley からの回答
Dear Martin Beggs,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
They failed to correctly tighten the…
They failed to correctly tighten the wheel bolts on one of my wheels.
2026年7月6日
Protyre Autocare - Buckley からの回答
Dear Rob,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Buckley からの回答
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service by Protyre Buckley
Great service by Protyre Buckley. Highly recommended for price, service and staff. They went above expectations.
Additionally, great waiting room.
2026年6月26日
Protyre Autocare - Buckley からの回答
Hello Luis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service and professional…
Great customer service and professional staff, easy to book a slot and appointment on time
2026年6月29日
Protyre Autocare - Buckley からの回答
Hello Paul,
We are so pleased you found our online booking easy and our in centre team delivered great customer service. Thank you for your kind words about our professional staff and efficient service!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service after picking up a screw, was fixed and drove away under 40 mins! Thanks all....
2026年6月26日
Protyre Autocare - Buckley からの回答
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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