Protyre Autocare - Dumfries レビュー 

1,205
TrustScore 5段階評価の5

4.8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.

5つ星のうち5の評価

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... もっと見る

企業が回答しました

5つ星のうち5の評価

Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre an... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, 英国

  • 01387 254433

4.8

優良

TrustScore 5段階評価の5

1205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,205)

過去12か月のレビュー数: 34,696

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5つ星のうち2の評価

Go elsewhere

Booked in to have two tyres fitted on website and paid up front when I arrived was told tyres not in stock... Guy on desk said he would call me the next day if they were in

Next day came no phone call, called shop myself and spoke to same guy who admitted he had not called me and appeared unconcerned.

Did eventually get tyres fitted but unimpressed with customer service, will go elsewhere next time.

2026年2月3日
自発的なレビュー
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Amanda,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Great service from Kevin

After leaving the pro tyre branch in Workington with a fault that wasn’t fixed, I attended my local branch in Dumfries where I was served by Kevin. Kevin was extremely helpful from the word go and even though he hadn’t initially dealt with the problem, he stepped up and successfully resolved the fault preventing me from taking another round trip. Kevin is an asset to your team, please make sure he gets the recognition, thank you

2026年2月3日
自発的なレビュー
5つ星のうち5の評価

Was given immediate attention and both…

Was given immediate attention and both issues were resolved

2026年1月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Mrs J. Mason,

We're very happy to hear that you received immediate attention and that both issues were resolved to your satisfaction at our Dumfries branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Friendly and professional people quick…

Friendly and professional people quick and efficient service and good pricing.

2026年2月2日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear A Meredith,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you were satisfied with our friendly, professional, quick, and efficient service at our Dumfries branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Excellent Service

I arrived to request that 2 front tyres be replaced. I was told it would take 30 minutes. The tyres were checked and changed in 30 minutes. What more can you expect?.
I have been motoring for over 70 years and for many of them have relied on Dentons for excellent service

2026年1月27日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Mr Powell,

We're glad you enjoyed your experience with our team at our Dumfries branch.

It's fantastic to know that we met your expectations with our prompt and efficient service.

We appreciate your many years of loyalty and thank you for your positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち1の評価

Oversell

Needed a front tyre and tracking. The tyre fitter advised I needed 2 front tyres although one of the tyres was only 3wks old and had 60miles on it. After pointing this out a second fitter/manager agreed only one tyre was needed and offered a discount on the tyre and tracking. Upon payment by cash-no receipt given-the manager said he didn't want to see my face in there again. I appreciated the discount as means of admission of trying to oversell but the parting comment was quite rude and uncalled for.

2026年1月26日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Ali Gill,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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