Protyre Autocare - Exeter レビュー 

2,287
•
TrustScore 5段階評価の5

4.8

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very good service suggested most cost effective route to solving TPMS issue. Very good value, particularly if you want your tyres checked between purchases

企業が回答しました

5つ星のうち5の評価

Went into Exeter (marsh Barton) with a screw in the tyre. Although they were fully booked they bent over backwards to get me back on the road. Great staff with excellent customer service. Well d... もっと見る

企業が回答しました

5つ星のうち4の評価

Good service once we arrived without an appointment, price of new tyre unchanged from previous visit. However, spent 20 minutes on hold using website number and a further 10 minutes on hold on another... もっと見る

5つ星のうち5の評価

What a kind helpful member of staff Chris is.He was definitely my knight in shining armour today. My emergency warning for low tyre pressure came on and I thought I had a puncture. Although he couldn'... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, 英国

  • 01392 412610

4.8

優良

TrustScore 5段階評価の5

2287件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(2,287)

過去12か月のレビュー数: 33,212件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

They were very efficient and…

They were very efficient and professional

2026年10月16日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Miles,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Always really helpful at Protyre Marsh…

Always really helpful at Protyre Marsh Barton Exeter. Fair prices and fast service.

2026年10月14日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Ed,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Highly recommended

Always very helpful and polite staff.

2026年10月9日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very helpful staff s d z great service.

Very helpful staff s d z great service.

2026年10月14日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Brilliant kind helpful staff!

What a kind helpful member of staff Chris is.He was definitely my knight in shining armour today. My emergency warning for low tyre pressure came on and I thought I had a puncture. Although he couldn't give me an appointment today he checked my tyre pressures, reassured me there wasn't a puncture, said it was safe to drive and said the low pressure was probably due to potholes. He was right. I got home safely. I'll continue to use Pro Tyres and warmly recommend them for their helpful knowledgeable staff. THANK YOU!

2026年10月10日
自発的なレビュー
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Mike,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very helpful staff

Very helpful staff , very good in explaining and their approach is very professional but also friendly.

2026年10月9日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Nikolina​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

They managed to fit me in to make sure…

They managed to fit me in to make sure I made my delivery shift. Great customer service and really appreciated 👍

2026年10月7日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Seb​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Fitting set of all weather tyres

Excellent advice given regarding the choice of tyres. Ease of making an appointment to have them fitted.
Good communication on the day.
Only one small point, key for removing wheels was not put back but left in the car, but overall a very positive experience.

2026年9月29日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Dear Mrs Esser,

Thank you for taking the time to share your positive feedback!

Customer service is extremely important to us, and we take pride in ensuring it is the best it can be for all our customers. We are delighted to hear that you were happy with the advice provided, the easy booking process, and the clear communication throughout your visit at our Exeter branch.

We also appreciate your note regarding the wheel locking key. Feedback like this helps us improve our attention to detail, and we will remind our team to ensure all tools are placed back in their proper storage locations after service.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Highly recommend

Friendly, professional, courteous, trustworthy, honest and helpful, all staff, prices reasonable

2026年10月5日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Jacqueline​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good service from the team and…

Good service from the team and reasonable price

2026年10月5日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Mrs Smith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Staff at the Exeter branch are always…

Staff at the Exeter branch are always helpful and friendly, give usful advice and options when required

2026年10月2日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Although I made an error with my tyre…

Although I made an error with my tyre selection, the staff resolved this perfectly for me.

2026年9月28日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち4の評価

Great place for tyres

Good place for tyres, good pricing and helpful friendly staff. Unfortunately I had to return because one tyre had a slow leak and tracking not quite right. Staff were very apologetic, refunded the tracking and fitted another tyre with valve leak sorted. Highly recommend them.

2026年9月30日
5つ星のうち5の評価

Helpful over the phone

Helpful over the phone. Made the process easy and were friendly. Even gave the dogs a treat 😄. Thanks

2026年9月23日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Trev​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Chris and his team were exceptional

Chris and his team were exceptional! I needed a new set of tyres on my motorbike with little notice, and Chris found both tyres and fitment at a good price. The technician found an unrelated problem with my brakes and took the time to very clearly explain what the problem was and what was needed. I left Protyre feeling very pleased with the service and the price, and would totally recommend them.

2026年9月30日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello William,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち2の評価

I ordered Michelins that to be…

I ordered Michelins that to be delivered the following day but they did not arrive. Had to accept dunlops. Fitting, balancing tracking took two and a half hours. Otherwise personal service was good.

2026年9月30日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Dear Roger Burt ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion due to tyre delivery failure.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Efficient Professional Service

Efficient, professional and friendly. My go-to tyre specialists.

2026年9月30日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Brilliant service thank you

Brilliant service thank you - I left my old tyre there not realising it’s standard practice for the garage to scrap them. They went and found them for me. Super helpful guys, cheers.

2026年9月28日
自発的なレビュー
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Hello Tommy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Booked for service and MOT

Booked for service and MOT - managed to accommodate a full disc and pads change too at short notice. Staff, as always, friendly, chatty and helpful. Thanks :)

2026年9月23日
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Dear customer,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価
Protyre Autocare - Exeter ロゴ

Protyre Autocare - Exeter からの回答

Dear Reuben Glossop,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Exeter branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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