Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... もっと見る
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Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... もっと見る
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Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... もっと見る
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My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.
企業が回答しました
企業情報
Protyre Autocare - Gloucester について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, 英国
- 01452 505588
4.7
優良
1046件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience as always
I’ve used this branch now for a number of years - always found the staff very attentive knowledgeable and professional. I’ve also seen this when they have dealt with other customers who sometimes are a little less technically minded always going above and beyond to ensure they have a positive experience of their visit to this branch
2026年8月5日
Protyre Autocare - Gloucester からの回答
Hello Martyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good staff/but….
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers
Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on way home. Both tyres were NOT checked reading 24/22 as my tyres need 32-34
PLEASE CHECK IN FUTURE BEFORE HANDING BACK TO CUSTOMER!!!!
I could have been joining the motorway after my pick up of car. !!!!!!!!!!
Other than that very knowledgeable and I have used in the past keep up the valuable work everyone.
2026年7月30日
Protyre Autocare - Gloucester からの回答
Dear K And,
Thank you for your feedback. We are very sorry to hear about the issue with your tyre pressures after your recent visit. We appreciate you bringing this to our attention and we have passed this feedback onto management to ensure it does not happen in future.
Best regards,
Eddie
Customer Care - Protyre
Nice staff
My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.
2026年7月30日
Protyre Autocare - Gloucester からの回答
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff always friendly and polite
Staff always friendly and polite. Have had my car MOT here for about 4 years and always a positive visit.
2026年8月5日
Protyre Autocare - Gloucester からの回答
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Gloucester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Full service and MOT just done
Full service and MOT just done, all done on time, without any fuss and very reasonable prices.
2026年7月29日
Protyre Autocare - Gloucester からの回答
Hello Mr Pritchard,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service From Staff
Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will continue to do so .
2026年7月27日
Protyre Autocare - Gloucester からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have used them few times with car and…
Have used them few times with car and van i like how they re-cable tied my hub caps and reset air pressure on car monitor. They are honest
2026年7月15日
Protyre Autocare - Gloucester からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
It was a great experience
It was a great experience; they went out of their way to fix my puncture when they could have just told me it could not be fixed!
2026年7月22日
Protyre Autocare - Gloucester からの回答
Hello Russell,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pain free, last minuting MoT booking
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make sure that you chose the correct branch on the webpage as the location isn't transferred from Google Maps!
I arrived 5 minutes before the MoT was scheduled and I had to wait ~45 minutes for it to be completed. It was a baking hot day, but the reception is fully airconditioned and complementary drinks are available form a vending machine.
2026年7月15日
Protyre Autocare - Gloucester からの回答
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre bristol road,Gloucester
I managed to book a back tyre for my Honda Pan European ST1100 with a brand i have always used at a very reasonable price and also opted for the tyre to be fitted there.
I did this on line which also allowef me to pick a day and time.
Within a short time,the tyre was ready and off i went to be told they had no motorcycle tyre fitter that day and could not understand how on line had booked my bike in.
Although a wasted journey,i understand teething issues with on line versus actual branch capabillities and i was promised the tyre would be ready by 8.30 the next morning and i also recieved an appology from the guy who served me.
The following day,i returned at 9.30 to find the tyre fitted,balanced and was very happy with the branch for their service.
My motorbike then went for it's MOT and flew through without any issues so i was completely happy.
Thanks to all.
2026年7月3日
Protyre Autocare - Gloucester からの回答
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I booked a 12 o'clock appointment for…
I booked a 12 o'clock appointment for two new tyres and front tracking four days in advance, we arrived on time and we were informed that they were busy so went down to Costa and returned at 1330 to be informed they were just starting the work they can put on the new tyres but can't do tracking or balance the rear wheels as requested as the were to busy. This was the complete opposite end of service I received a few years ago I'm afraid to say I will not be using them again
2026年7月15日
Protyre Autocare - Gloucester からの回答
Dear Mr Ohalloran,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Quick service and incredibly helpful…
Quick service and incredibly helpful and courteous manager
2026年7月15日
Protyre Autocare - Gloucester からの回答
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The chap called Steve who done my car…
The chap called Steve who done my car was very pleasant and done a good job
2026年7月13日
Protyre Autocare - Gloucester からの回答
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Gloucester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy service
Speedy service. Friendly staff. All round a great experience, would highly recommend.
2026年7月8日
Protyre Autocare - Gloucester からの回答
Dear Dee,
We are delighted to hear that you had a great experience with our speedy service and friendly staff at our Gloucester branch.
Thank you for your wonderful recommendation!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I had pre booked my car in on a…
I had pre booked my car in on a Saturday morning and when I arrived the staff apologised that thete would be a long delay as they were short staffed, but they kept going and delivered good customer service and very polite and extremely apologetic,
2026年7月4日
Protyre Autocare - Gloucester からの回答
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and friendly staff
2026年7月6日
Protyre Autocare - Gloucester からの回答
Hello Lynne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Gloucester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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