Protyre Autocare - Gloucester レビュー 

1,046
TrustScore 5段階評価の4.5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... もっと見る

企業が回答しました

5つ星のうち5の評価

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Gloucester について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, 英国

  • 01452 505588

4.7

優良

TrustScore 5段階評価の4.5

1046件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

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(1,046)

過去12か月のレビュー数: 33,465

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5つ星のうち2の評価

Very disappointed

I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance

2026年4月30日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Andrew Nunn,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち1の評価

Why did you fail my car on emissions when your emissions machine wasn't working

The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.

2026年4月28日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Customer,

Thank you for taking the time to provide this update. 

Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 21/04/2026 following your email. 

We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns. 

Kindest Regards,
Georgia
Customer Care - Protyre

5つ星のうち1の評価

It was a disaster this time......

It was a disaster this time.......none of the usual staff were available. Problems with MOT which I was told would cost me approx £500 to fix. I paid for bronze service and MOT online and was given the choice to pay or receive rebate for service which was not attempted and go elsewhere. I chose to go elsewhere and was assured the rebate would come through the same channel by which I originally paid.....I am still waiting!!
At this time I am £174.90 out of pocket..........so much for the good customer service!!!!!

2026年4月8日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Shona,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then investigate this further for you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

My appointment was booked with Protyre…

My appointment was booked with Protyre as they have been great in the past however this time the whole appointment was a chaotic disaster. There was clearly a staffing problem so I was told there would be a delay in fitting but over an hour to fit two tyres is beyond belief and then they couldn’t fit in doing tracking!!!I was informed the induction heater was damaged but wasn’t this known about before my appointment.

2026年4月8日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Sylvia Humphrey,

Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Lovely company

Good service and very friendly

2026年4月6日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Chris Taylor ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Excellent service

My husband and I both use Protyre for tyres, servicing and MOTs and the service is always excellent.
The team at Bristol Road are always welcoming, friendly and honest.

2026年3月27日

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