We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... もっと見る
企業が回答しました
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... もっと見る
企業が回答しました
Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Gloucester について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, 英国
- 01452 505588
4.7
優良
1048件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Upselling to a female!!!
I've used Protyre for all my cars for 20 years. Disappointingly i sent my wife for simple puncture repair for her to bombarded by upselling attempts to change all 4 tyres as "the repair would not last" and the the tyres were down to 3mm (very much rounded down i may add). These are tactics you find as other tyre factors and Protyre has now battled to match them at the bottom of the pond.
2025年6月13日
Protyre Autocare - Gloucester からの回答
Dear Matthew Parker,
Thank you for taking the time to raise your concerns.
It is important to us that all our customers feel looked after and receive the same excellent customer service, so we’d like to talk this through with you so we can look into it. The Area Manager has been notified of this and will be in touch to follow this up.
We apologise for the inconvenience.
Kindest regards
Georgia
Customer Care - Protyre
Excellent service and MOT good value
2025年6月11日
Called immediately after carrying out…
Called immediately after carrying out mot test to explain faults. Carried out retest very promptly.
2025年6月11日
excellent service
So far excellent service MOT’d within the hour, helpful and friendly staff, pricing reasonable.
Service coming up so will do another review once completed.
2025年6月11日
MOT Done
MOT Done. Had an excellent experience from start, booking an appointment to finish, handing over the keys. Everything was so smooth. Car collection on time, handover on time. No time waste, means a lot to me. Receptionist and MOT person, both interacted politely and answered all the questions.
2025年6月6日
Excellent helpful and speedy service
2025年6月6日
Staff were very polite and helpful
Staff were very polite and helpful, I arrived 1hr early and they fit me in straight away, I was in and out. Brilliant.
2025年6月6日
Manager very helpfull sorted my issues promptly
Manager very helpful sorted my issues very promptly
2025年5月30日
The services they render to…
The services they render to customers.The time they took was as exactly as the stipulated time.
2025年6月6日
Polite, Prompt and Courteous Service.
MOT appointment booked easily online and carried at the appointed time with polite and courteous service.
2025年6月4日
Great job great value but had to wait a…
Great job great value but had to wait a very long time for the job to be completed
2025年5月28日
Superb service
Superb service. Had an issue with a new car where the aircon stopped working a few days after being re-gassed. Protyre refunded me which I wasn’t expecting. Very honest/trustworthy
2025年5月21日
Protyre Autocare - Gloucester からの回答
Dear Sean,
Thank you for leaving us a review, and we're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager and he will be in touch to discuss your experience in further detail.
Kind regards,
Eddie
Customer Care - Protyre
Following a puncture
Following a puncture, I had had a repair done, which I was not 100% comfortable with (not done by Protyre). The technician explained how it was done and that it should be good for the life of the tyre. He was not pushing me either way, but I decided to get the tyre replaced as I had a long European journey ahead of me. The work was done there and then at a great price. I try to always use ProTyre and this will not change
2025年5月15日
Simple booking process
Simple booking process, with good follow up email and text explaining process.
Helpful staff on arrival and job completed in the time indicated.
All good from me :)
2025年5月14日
Not bad but could do better
The team was polite and did a good job on my car, my only criticism is that it took a lot longer than they said it would which made me late for my next appointment
2025年5月14日
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