Protyre Autocare - Gloucester レビュー 

1,048
TrustScore 5段階評価の4.5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... もっと見る

企業が回答しました

5つ星のうち5の評価

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... もっと見る


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Gloucester について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, 英国

  • 01452 505588

4.7

優良

TrustScore 5段階評価の4.5

1048件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.7

すべてのレビュー

(1,048)

過去12か月のレビュー数: 34,031

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5つ星のうち3の評価

Staff members judgemental

To be honest there wasn't much I liked about my experience.
The site is unwelcoming, the staff didn't seem to be engaging enough when it came to customer service.
I went in for a air con regassed, but when I collected the car they told me that my tyres were coming close to the limit of 1.6mm, so mine were 2mm on both front, 3mm on rear nearside and 7mm on offside rear... All legal, but when they suggested I changed the two front, I declined, and the judgemental look I got from your employee was not required.
I have since sold the vehicle, but my experience is one that has made me decide to shop around in the future.
Mark's out of 10, is 5.

2025年7月9日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Jon Salliss,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

🚗 Top-Notch Service at Protyre Gloucester – A Local Gem!

I recently had my front tyres replaced and an MOT carried out at Protyre Gloucester, and I couldn’t be more impressed. From the moment I arrived at their Bristol Road location, the team was professional, courteous, and clearly committed to delivering high-quality service.

The tyre replacement was handled swiftly and with precision, using trusted brands that gave me confidence in both safety and performance. The MOT process was equally smooth—thorough, transparent, and reassuring. The technicians explained everything clearly, without jargon or pressure, and made sure I understood the results and any recommendations.

It’s refreshing to find a garage that combines technical expertise with genuine customer care. The waiting area was clean and comfortable, and the whole experience felt efficient and well-organized. Whether you're a local or just passing through Gloucester, Protyre is a reliable choice for anyone who values honesty, quality, and peace of mind.

Highly recommended—I’ll definitely be returning!

2025年7月4日
5つ星のうち5の評価

Good service

2025年7月7日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Stephen Limbrick,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

The company were honest and helpful and…

The company were honest and helpful and carryied out the works with good communication from outset to completion.
Would use in the future.

2025年5月21日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Ken Sewell,
We're happy to hear that you found our team at Gloucester branch honest and helpful, and that we maintained good communication throughout the project.
Thank you for your positive feedback, we appreciate it and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

No complaints.

No complaints everything done as requested, happy with service provided.

2025年6月23日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち1の評価

Upselling to a female!!!

I've used Protyre for all my cars for 20 years. Disappointingly i sent my wife for simple puncture repair for her to bombarded by upselling attempts to change all 4 tyres as "the repair would not last" and the the tyres were down to 3mm (very much rounded down i may add). These are tactics you find as other tyre factors and Protyre has now battled to match them at the bottom of the pond.

2025年6月13日
Protyre Autocare - Gloucester ロゴ

Protyre Autocare - Gloucester からの回答

Dear Matthew Parker,

Thank you for taking the time to raise your concerns.

It is important to us that all our customers feel looked after and receive the same excellent customer service, so we’d like to talk this through with you so we can look into it. The Area Manager has been notified of this and will be in touch to follow this up.

We apologise for the inconvenience.

Kindest regards
Georgia
Customer Care - Protyre

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