I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
企業が回答しました
Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... もっと見る
⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... もっと見る
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企業情報
Protyre Autocare - Kilmarnock について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
James Little Street 17, KA1 4AT, Kilmarnock, Scotland, 英国
- 01563 531967
4.3
優良
814件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Kilmarnock からの回答
Hello Greg,
Thank you for sharing your recent experience at our Kilmarnock branch with us. We're glad our advice helped you choose the right tires for your vehicle.
Thank you for your positive feedback; it means a lot to us!
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely fantastic customer service…
Absolutely fantastic customer service from Stephen at Abbotsinch today. Prompt, efficient and friendly. 10/10!
2025年6月13日
自発的なレビュー
Excellent price for tyres & very quick…
Excellent price for tyres & very quick arrangement for fitting
2025年6月11日
Mostly happy with level of service
Mostly happy with level of service. I was disappointed that I had to return to have wheels checked for balance, which was rectified promptly.
2025年5月27日
Protyre Autocare - Kilmarnock からの回答
Dear Mr Nardini,
Thank you for bringing this to our attention and we are sorry to hear that you had to go back to get your wheels rebalanced.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The member of staff was very…
The member of staff was very knowledgeable and explained in detail the work that had been carried out. Will def recommend.
2025年6月6日
Misleading in price and time to do job
I booked my car in for 10am and they said it would be 1 to 2 hours as it was busy which I can deal with.
Phoned at 11.49 you need a new tyre was given a price of 140 pounds for a SUMITOMO
HTR Z5
225/45 R17 94 Y we have one in stock i said to the person no that's expensive that's not what I paid the last time they order a tyre at 104 pounds and they will do it tomorrow when the tyre comes in.
I went and picked my car up asked for tyre size and the person said it's 104 pounds on the system this is only when I challenged the online price of 85 pounds i asked if I could get the online price he said yes it will be 1 hour to an hour and half so I asked if they could do it for me
Really not happy with the person with price as for me there is a element of trust not right there looks like I will get my car back about 2 pm all and all this has been a terrible experience i have used the place loads of times i am now questioning my choice
2025年5月26日
自発的なレビュー
Protyre Autocare - Kilmarnock からの回答
Dear Mark Docherty,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Over an hour to wait after booking…
Over an hour to wait after booking online for a slot. The mechanics were overworked and clearly the "manager" had more important things to do. He even had the mechanic come off "my job" to bring him stuff off the printer. All a bit ridiculous tbh.
2025年4月30日
Protyre Autocare - Kilmarnock からの回答
Dear Customer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Good and fast service
2025年4月25日
I would use this service again
Staff were polite and efficient. They fixed the puncture promptly and didn't try to sell me a new tyre that I didn't need. I would use this service again.
2025年4月12日
Abotsinch…
Book in for 3pm don't fit tyres till 1hr later 2hrs waiting for 2 tyres terrible
2025年4月9日
Protyre Autocare - Kilmarnock からの回答
Dear Callum Mcdougall ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kilmarnock branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great price on premium tyre but poor service & damage causeds that i…
Great price on premium tyres that i wanted so no issue there.
Problem was i booked in at 10 on Saturday 5th,to then be told it'll be at least an hours wait. Eventually was seen at 1130.
Also i have only owned this car 2 weeks & alloys were freshly refurbished before sale. 1 of the alloys that was worked on is now damaged & requires refurbished again with chunks out the rim.
Good price on tyres but overall service was poor & damage to alloy should not be acceptable.
2025年4月9日
Protyre Autocare - Kilmarnock からの回答
Dear Mr Eliott,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kilmarnock branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Your representative was rude and…
Your representative was rude and accused my wife of being late for her appointment which, I had given her screen shots of our booking at 1:30pm he also tried to convince her that she needed another tyre when, the car was M.O.T.'d at 4pm the day before. We won't be back as Abbotsinch has no resemblance to `Protyre
2025年4月2日
Protyre Autocare - Kilmarnock からの回答
Dear John,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kilmarnock branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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