The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... もっと見る
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
企業が回答しました
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... もっと見る
企業情報
Protyre Autocare - Thetford について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 4, Telford Way, IP241HU, Thetford, 英国
- 01842 763663
4.6
優良
1113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient and knowledgeable
Efficient and knowledgeable, didnt fob me off with my mot and repairs to get it re tested
2026年1月31日
These guys are the best.
Friendly, knowledgeable, and efficient staff, always willing to go the extra mile. Been bringing my car here for 10 years now, wouldn't go anywhere else.
2026年1月30日
Gave me the correct advice and carried…
Gave me the correct advice and carried out repairs while I waited.
2026年1月23日
Great and quick service as always 😊
2026年1月28日
Excellent efficient service as always
Excellent efficient service as always. The staff are polite and helpful. I recommend Protyre without hesitation.
2026年1月20日
Great service
Fast, friendly and efficient service. Professional and welcoming. Would certainly recommend them as I’ve used them twice now for tyres.
2026年1月26日
Very friendly and quick, professional service
I missed my MOT due date on my new car, I managed to book in for the next day with Protyre in Thetford and pay online before coming, very reasonable price and when I got there the guys were friendly and very fast getting it through for me, I waited in the reception and worked from there and there was a very good coffee machine and facilities! While I was in the waiting area they looked at someone’s car who was clearly in a muddle and spent a good half hour on it and didn’t charge him, very rare to see that these days. 10/10 will be coming back and recommend
2026年1月15日
The staff were great to talk to about…
The staff were great to talk to about everything to do with the tyres and tracking. Very helpful.
2026年1月21日
Very helpful and friendly staff
2026年1月19日
The car was taken for service at the…
The car was taken for service at the time that was booked. The staff is very friendly. Since I was waiting for the car, they offered me coffee on site.
2026年1月14日
Very quick and efficient service.
2026年1月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good service and helpful as always
2026年1月12日
Protyre Autocare - Thetford からの回答
Hello Mr Byrne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, could book an appointment online and choose from a good range of tyres in stock at competitive prices. A clean waiting area with free drinks and WiFi.
2026年1月7日
Suggestion re tyre change(s)
I can’t complain about the customer interaction at all. I had one tyre changed and while driving home my interactive system alerted me to ‘low pressure’. When my husband checked the pressure it was too high in the new tyre. He checked all the others and they all needed adjusting. I would like to suggest that once a tyre (or tyres) are changed why not check to make sure they are all the same?
2026年1月5日
Protyre Autocare - Thetford からの回答
Dear Jean Cribb,
We appreciate you taking the time to share you positive experience you had with our team at our Thetford branch .
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Protyre Autocare - Thetford からの回答
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best tyre place in Thetford
Everyone was polite and friendly and they where quick. They also cant do enough for you. Comfy waiting room with coffee.
2025年12月24日
Helped me out quickly when I was in a…
Helped me out quickly when I was in a difficult spot.
Very straight forward and helpful
2025年12月24日
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