The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... もっと見る
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
企業が回答しました
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... もっと見る
企業情報
Protyre Autocare - Thetford について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 4, Telford Way, IP241HU, Thetford, 英国
- 01842 763663
4.6
優良
1113件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Used this garage for years ,always very…
Used this garage for years ,always very happy with the service received
2025年10月29日
Protyre Autocare - Thetford からの回答
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient service
2025年10月22日
Protyre Autocare - Thetford からの回答
Hello Pearce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Thetford からの回答
Hello Rimma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
With no appointment 2 tyres were replaced and the wheels balanced and tracked quickly and with no fuss. The staff were very helpful.
2025年10月22日
Protyre Autocare - Thetford からの回答
Hello Mr Manning,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service at late notice
Great service at late notice, very pleased with the work carried out!
2025年10月8日
Protyre Autocare - Thetford からの回答
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great garage always been so lovely and…
Great garage always been so lovely and helpful to me with tyres also car service was excellent
2025年10月15日
Awesome experience
When I arrived at the garage i was well received.
The staff were very friendly and very polite and helpful.
The price is very reasonable and competitive.
2025年10月15日
Great friendly customer service and mot…
Great friendly customer service and mot done with throughly
2025年10月10日
Always first class and professional…
Always first class and professional service.
All questions answered and advice freely given.
I am very happy to recommend this business
2025年10月13日
Jason is a credit to the branch
Jason is a credit to the branch. Always welcoming and friendly. I always find Thetford to be trustworthy with my MOT each year and not out to find things to make money off. Unfortunately it failed, but it was booked in the following day for rectification and sorted swiftly.
2025年10月13日
Organised business
Called early on Saturday morning had what I required in stock and were able to fit the same day, price matched with another supplier, couldn’t ask for more
2025年10月10日
Protyre Autocare - Thetford からの回答
Dear Mr Sullivan
We're happy to hear that our Team at our Thetford branch was helpful and completed the work needed on your car.
We appreciate you taking the time to leave us this positive feedback.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Thetford からの回答
Dear Laimonas
We are happy to hear that everything was completed promptly at our Thetford branch !
We appreciate your positive feedback and your time.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Very efficient
Staff were courteous, helpful and efficient. Sorted out breakdown problem and had us back on the road the same day.
2025年10月6日
Protyre Autocare - Thetford からの回答
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and friendly staff
Helpful and friendly staff, quick service and easy to drop car off and pick up later in day
2025年10月1日
Probably would not use again
Probably would not use again, keep getting low pressure warnings after tyres were fitted, not before. Told I had my pressures too high, which they were not, the suggested pressures are on the inside of door.
Not as good as before they became protyre.
2025年9月29日
Protyre Autocare - Thetford からの回答
Dear Mick Upton,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Thetford branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Thetford からの回答
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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