Protyre Autocare - Weston Super Mare レビュー 

1,101
TrustScore 5段階評価の4.5

4.6

Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... もっと見る

企業が回答しました

5つ星のうち5の評価

The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... もっと見る

企業が回答しました

5つ星のうち5の評価

Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... もっと見る


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Weston Super Mare について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, 英国

  • 01934 429910

4.6

優良

TrustScore 5段階評価の4.5

1101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,101)

過去12か月のレビュー数: 33,010

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5つ星のうち5の評価

Easy to book online

Easy to book online. Have had MOT's done in the past. Easy to park and leave the car. Helpful that they call to confirm when the MOT is finished and the car is ready to collect. Pleasant helpful smooth transaction.

2025年8月4日
5つ星のうち2の評価

Took over 3 hours ..poor service

Took over 3 hours without any real updates, told it would be 45mins to 1 hour, as we were returning an hour later phone call to advise needed new tyre, when we asked prices, phone was hung up, we rang twice more to be hung up on a 2nd time and funally said yes on 3rd call. Told it would be 15 minutes, went back after 30.. still not put on car. Watched as car tjat arrived after me had 2 tyres replaced and left before the girl, who left my car to do later car, retuened and finally fitted my tyre. No apoligies, no consideration, no service.

2025年7月28日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Dear Jeanette Lines,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち4の評価

Easy to book MOT

Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day.
Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and somewhere to plug in a laptop. Not sure if the coffee machine was working, the snack dispenser below was empty and off so I though the drinks machine was too.

2025年7月21日
5つ星のうち5の評価

Excellent service

2025年7月18日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Hello Mrs Geddes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち1の評価

Didn’t know what they were doing

My car went in it lost power they replaced plugs and coils charged me £437 said car was ready I drove car 1 mile same thing happened car should have never left garage now they say I need new engine unbelievable amateurs didn’t have a clue stay away

2025年7月18日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Dear Andrew Llewellyn,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち2の評価

The same as last time

The same as last time. I was promised a phone call to let me know when the tyre was in the depot and I heard nothing.

2025年7月9日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Dear Colin ,

Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our  Weston Super Mare branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Another good job completed

Another good job completed by Protyre. They are very honest and reliable. Would thoroughly recommend them.

2025年6月30日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Hello M Pritchard,

We're happy to hear that you had another positive experience with us! We appreciate your trust in our honesty and reliability, and we value your recommendation.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Always bring my cars here for the MOT

Always bring my cars here for the MOT, always completed quickly and on time, excellent service.

2025年6月30日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Hello Debbie,

We're happy to hear that your MOTs are always completed quickly and on time! We appreciate your continued patronage and thank you for your excellent feedback.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Very helpful and kept me informed if…

Very helpful and kept me informed if anything was needed.gave me an instant quote for the work that was needed and was done the next day which put me back on the road with no hassle.

2025年6月25日
Protyre Autocare - Weston Super Mare ロゴ

Protyre Autocare - Weston Super Mare からの回答

Dear John,
We're happy to hear that our prompt service and clear communication helped get you back on the road quickly and without any trouble.
Thank you for your positive feedback!
We will Look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre

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