Polite knowledgeable staff, offering top quality service, prepared to talk in understandable language and provide you with options on what you require not just a hard sale on extras, quoting fair pri... もっと見る
企業が回答しました
所在地
所在地を変更Winterstoke Road, Weston Super Mare, BS23 3YG Weston Super Mare, North Somerset, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The customer service I received from Matt on the counter was exceptional. He explained everything from the start and kept me updated at each stage of my vehicle repair journey as it was not straight f... もっと見る
企業が回答しました
Had my new tyre fitted after finding a bad puncture and ordering online the day before, the guys were fantastic as always. The chap on the reception was welcoming when we arrived and said hello to my... もっと見る
Easy to book MOT, carried out quickly, new tyre needed and located and car booked in for next day. Seating/waiting area could be made more comfortable with just a few hundred £, maybe a table and som... もっと見る
企業情報
Protyre Autocare - Weston Super Mare について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Winterstoke Road, Weston Super Mare, BS23 3YG, Weston Super Mare, North Somerset, 英国
- 01934 429910
4.6
優良
1100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a puncture
I had a puncture, in the pouring rain last week. Garage was unable to replace it, too busy. I tried next door, also busy, similar elsewhere. I had to drive home, in the pouring rain, with a tyre that was rapidly deflating. AA changed it for me that evening, but could only put a safety tyre on. I arranged an appointment for Monday morning at 8.30 . It was some time before my tyre was replaced. The safety tyre was not replaced properly in the boot and it was left in a mess. They did check my levels, as I have a problem closing the bonnet, however it was 9.45 before I left the garage. Usually I have excellent service from Protyre, but not this time.
2025年11月21日
Protyre Autocare - Weston Super Mare からの回答
Dear Mrs Hamilton,
Thank you for bringing this to our attention. We're sorry to hear that your most recent experience did not live up your previous visits.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Friendly service
Friendly service just a pity they don’t service motor homes as I would definitely take mine there
2025年11月19日
All four tyre renewed an d tracking checked.
Helpful knowledgeable staff good on line discounts to the 4 tyres and discount on front wheel tracking.
All completed the next day by Josh’s team in good time and communication. I would use this branch of Protyres again in the future and would recommend to friends.
2025年11月12日
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Spiller,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly knowledgeable staff
2025年11月14日
Protyre Autocare - Weston Super Mare からの回答
Dear Ian Terry,
We appreciate you taking the time to leave us this 5-star review.
We are delighted you were happy with our service and staff at our Weston Super Mare branch .
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always satisfying to know your car is…
Always satisfying to know your car is in good hands
2025年11月5日
Protyre Autocare - Weston Super Mare からの回答
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The manager saved the day after a mix…
The manager saved the day after a mix up with tyre sizes
2025年10月7日
Great service and super friendly staff
Great service and super friendly staff. They went above and beyond to repair my car that failed its MOT in time for me to get where I needed to be in such a short space of time. Would recommend anyone and everyone to use these guys! Top class service.
2025年10月29日
Excellent service
Excellent service! The mechanics were helpful, professional, and honest — they fixed the problem quickly and saved me money too. Couldn’t ask for better!
2025年10月21日
Protyre Autocare - Weston Super Mare からの回答
Hello Mrs Fernandez,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was booked in for back tyre…
I was booked in for back tyre replacement at 12:00. They didn’t get to me until about 13:00
The job was booked over the phone and I was told I could pay in instalments because the cost was over £300 only to be told on the day that their payment plan didn’t extend to tyres. Very disappointing.
2025年10月27日
Protyre Autocare - Weston Super Mare からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Weston Super Mare からの回答
Hello Mr Duby,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top Marks Lads!
Great service. Frank advice and friendly staff. Have visited on several occasions and staff always have time to check my tyres and offer advice. Latest servers were Dylan and Matthew. Top marks lads.
2025年9月29日
Protyre Autocare - Weston Super Mare からの回答
Hello Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My go to MOT place
Friendly knowledgeable staff. Always helpful. My go to MOt and Tyre station.
2025年10月15日
Protyre Autocare - Weston Super Mare からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Weston Super Mare branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff brilliant
2025年10月15日
Protyre Autocare - Weston Super Mare からの回答
Hello Jax,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service but poor execution
Stopped by en route from the north to Cornwall for an emergency tyre change. Good points: they were able to help me more or less straight away, without an appointment and the guys were friendly and helpful. Bad points: they did the tracking as well but driving away it was pulling heavily to the right. I took it back and they had another go. It was then pulling slightly to left but as we'd been there 3hours we cracked on down the M5 and A30. When we came off the dual carriage way into Penzance had to start using the brakes, noticed a really bad bobble that wasn't there before. Have had to take it to a local Protyre branch to have the tracking corrected and track rods tightened to stop the bobble on braking.
2025年9月30日
Protyre Autocare - Weston Super Mare からの回答
Dear Stephen Gerrity,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service and very helpful
Excellent service and very helpful. I’ve used them for years o
2025年10月10日
Great bunch of lads down there
Great bunch of lads down there, can't do enough for you. Always goes that extra mile. Thanks again for everything 🙏
2025年10月4日
Protyre Autocare - Weston Super Mare からの回答
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weston Super Mare branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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