This has got to be the best technical back up service available makes others look like directory enquirers. This is the reason we use Pyronix as an installer you are always their to help
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... もっと見る
企業が回答しました
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... もっと見る
企業が回答しました
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
連絡先
Braithwell Way, S66 8QY, Rotherham, 英国
- 01709 700 100
- www.marketing.com
- www.pyronix.com
4.6
優良
443件のレビュー
ネガティブなレビューの 75％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks for great service as always
Thanks for great service as always.
Vince
Sun Security Service s
2025年10月27日
自発的なレビュー
Pyronix からの回答
Hi Vincent, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Great support, as always
Took over an existing alarm panel for a new customer today. Needed to speak to tech support, so they could talk me through it.
Really helpful technician, quick service and quick resolution. Great service, as always
2025年10月15日
自発的なレビュー
Pyronix からの回答
Hi Steve, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Pyronix からの回答
Hi David, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Technical were really friendly and…
Technical were really friendly and really helpfull
2025年10月1日
自発的なレビュー
Pyronix からの回答
Hi Bryan, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Amazing as always nothing is to much trouble
Always very helpful and very knowledgeable, nothing is to much trouble and will take time to explain everything, thank you so much
2025年9月19日
自発的なレビュー
Pyronix からの回答
Hi Christopher, Thanks for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
As always problem sorted with one phone…
As always problem sorted with one phone call. Thanks guys.
2025年9月18日
自発的なレビュー
Pyronix からの回答
Hi Robert, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We will pass your message across to the Technical Support Team👍
Excellent 👌
2025年9月16日
自発的なレビュー
Pyronix からの回答
Hi Graham, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Superb as ever!
Superb as ever!
Hopefully the issue will be resolved tomorrow when at the install, if not I have no doubt that the technical staff will have other suggestions to solve the problem.
2025年9月15日
自発的なレビュー
Pyronix からの回答
Hi Philip, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Always on the ball and beyond…
Always on the ball and beyond helpful.Easy and quick to contact. So much better than other manufacturers
2025年9月3日
自発的なレビュー
Pyronix からの回答
Hi Chris, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Super tech service
Excellent tech support and faster replies than other manufacturers.
Thats why i use pyronix
2025年8月15日
自発的なレビュー
Pyronix からの回答
Hi David, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Mi ha contattato il Team della Pyronix…
Mi ha contattato il Team della Pyronix mettendosi a mia completa disposizione gentilissimi hanno fatto di tutto per aiutarmi grazie . Comunque ho risolto dopo vari tentativi e leggendo il manuale grazie
2025年7月15日
自発的なレビュー
Pyronix からの回答
Ciao Filippo, grazie per la recensione, la apprezziamo molto! È bello sapere della tua esperienza positiva! 👍
Very poor performance
Very poor performance Wi-Fi not brilliant cannot connect remotely
On HomeControl 2 app
2025年7月10日
自発的なレビュー
Pyronix からの回答
Hi Mark, thank you for your review, we are sorry to hear this. Can you please email us at customer.support@pyronix.com with further details of the issues you are experiencing and include your panels unique system ID so we can check a few things for you? Thanks and have a great day.
Brilliant manufacturer 😊
There’s no other than Pyronix 💙
Great technical support team
2025年7月8日
自発的なレビュー
Pyronix からの回答
Hi Brendan, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Pyronix equipment and their tec support…
Pyronix equipment and their tec support are second to none, the knowledge bace of those people is simply fantastic.
I couldn't praise them enough.
2025年6月27日
自発的なレビュー
Pyronix からの回答
Hi Chris, thank you for the review, we really appreciate it! It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Mind went blank on installing a Pyronix…
Mind went blank on installing a Pyronix video door bell chime. simple enough to do but tech always on hand, no job too big (or small) for them to resolve.
Excellent and prompt service as always.
2025年6月23日
自発的なレビュー
Pyronix からの回答
Hi Ian, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
I had trouble trying to work out how to…
I had trouble trying to work out how to fit the tamper switch to the back cover of the delta bell
There is no info with the product and none on website hence I had to ring support the day after
In fact the documenting supplied is poor and I’m having to resort to old paper manuals
2025年6月18日
自発的なレビュー
Pyronix からの回答
Hi Edward, thank you for the review. I can confirm as we have now moved to be a more paperless company, we have added a QR code label to our boxes for the manuals to be retrieved via our Support Hub. If you have a registered account, these should be available to access. If you have any issues, please let us know and we will look into this as soon as possible.
Amazing teach support.
Amazing teach support,
Answers every time and always very helpful and nothing is to much trouble. Always resolve my problems I come across thank you
2025年6月11日
自発的なレビュー
Pyronix からの回答
Hi Karl, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Issue sorted out straight away with…
Issue sorted out straight away with great guidance
2025年6月10日
自発的なレビュー
Pyronix からの回答
Hi Khalid, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
One of my clients has several…
One of my clients has several BatteryCams. He changed his mobile phone and had difficulty logging into the app as he had forgot his password. After a call from me, technical sorted the problem quickly for him. Brilliant service. Thank you chaps.
2025年6月10日
自発的なレビュー
Pyronix からの回答
Hi, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Fantastic Alarm System
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 window sensors, 3 perimeter sensors, smoke alarm and 2 external bells! The system is so customisable and incredibly reliable. I have not had a single false alarm. I know why I see so many Pyronix systems installed in both residential AND commercial premises, TRUSTWORTHY.
2025年6月6日
自発的なレビュー
Pyronix からの回答
Hi Dave, thanks so much for taking the time to leave us this review. We're so glad you are enjoying our products. Have a great day :-)
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