This has got to be the best technical back up service available makes others look like directory enquirers. This is the reason we use Pyronix as an installer you are always their to help
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had our Pyronix Enforcer system installed approx 6yrs ago on our new build property. Following the install and throughout the last 6yrs I have added many more sensors, I now have 5 PiR Sensors, 7 w... もっと見る
企業が回答しました
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue af... もっと見る
企業が回答しました
I write this review, because i see a few negative reviews regarding pyronix. The common deneominator are people installing the system who are not trained engineers. Most of the positive reviews are fr... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pyronix is a Business to Business designer and manufacturer of market leading professional security products and technologies for the global security industry. Our systems are designed to be installed by professional security installers and utilise the latest technology to deliver superior security for homes and businesses.
連絡先
Braithwell Way, S66 8QY, Rotherham, 英国
- 01709 700 100
- www.marketing.com
- www.pyronix.com
4.6
優良
443件のレビュー
ネガティブなレビューの 75％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Call Pyronix today.
Call Pyronix today.
The guy was on it today
I explained the issue and he told me remedy straight away no hesitation.
Great guy l didn't get his name.
Wish he was my doctor
2025年6月3日
自発的なレビュー
Pyronix からの回答
Hi Stephen, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Amazing tech support
Amazing tech support. Extremely knowledgeable and have never let me down. Perfect!.
2025年5月20日
自発的なレビュー
Pyronix からの回答
Hi, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
I’ve got to be honest
I’ve got to be honest. Every time I call Pyronix technical with what ever question, it always answered.
Brilliant support!
2025年5月9日
自発的なレビュー
Pyronix からの回答
Hi Graham, Thank you very much for taking the time to leave your review, we really appreciate it. We'll pass your message across to the Technical Support Team. It is great to hear about your positive experience! 👍
Pyronix からの回答
Hi David, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Every time I contact Pyronix technical…
Every time I contact Pyronix technical support, they are experienced, straightforward, and quick to resolve any issue. I'm very satisfied with the customer service they provide
2025年5月2日
自発的なレビュー
Pyronix からの回答
Hi Kasim, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Very happy with service as always the…
Very happy with service as always the Guys have time to help you and sort problem out.
2025年4月30日
自発的なレビュー
Pyronix からの回答
Hi, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Graham was brilliant as always
2025年4月25日
自発的なレビュー
Pyronix からの回答
Hi Jamie,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Graham👍
My experience of Pyronix
I have been using Pyronix products for quite a few years now, as an installer I do find them to be extremely reliable. Pyronix Helpdesk service for installers is second to none, always very knowledgeable and friendly and never condescending when you make a Monday morning schoolboy error! On the whole I find Pyronix my most favourable of the security suppliers to do business with, good products, technical support and an accounts manager that actually cares.
2025年4月16日
自発的なレビュー
Pyronix からの回答
Hi Ritchie,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team and your Account Manager👍
Pyronix からの回答
Hi Hajit, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Problem with HomeControl 2.0
Have had an ongoing problem with a customer accessing HomeControl 2.0
Problem not fully rectified but your agent Alan has reassured me that we will get to the bottom of the issue and his knowledge has given me and my customer confidence that the issue will get sorted. Thank you Alan
2025年3月25日
自発的なレビュー
Pyronix からの回答
Hi Barry,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Alan👍
Customer had an issue with the alarm
Customer had an issue with the alarm, sent me a picture of the said issue, although i kind of knew what it meant, i’d not seen it before, so rang technical & they confirmed & it was past 17:30hrs 😁
2025年3月24日
自発的なレビュー
Pyronix からの回答
Hi Matthew, thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Absolutely brilliant support!!
Absolutely brilliant support from everyone I have spoken to. Nothing is any trouble and as a show of support for Pyronix I will only install there intruder alarms or give up the work.
Excellent supplier and support.
2025年3月18日
自発的なレビュー
Pyronix からの回答
Hi Keith,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Absolutely superb
Absolutely superb, polite, knowledgeable and respectful, Texecom could take a lot of pointers from you guys, thanks for your help.
2025年3月14日
自発的なレビュー
Pyronix からの回答
Hi Dave,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Great support on older equipment
Your technical support man confirmed what should happen when changing Jamming timer to zero mins on a Euro 162 .The panel was still going into Jamming fail after zero mins applied. I resolved issue after Power cycling the system for 2 minutes.System operated all ok thereafter, thankyou.
2025年3月10日
自発的なレビュー
Pyronix からの回答
Hi Christopher,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team👍
Juat taiked to Ryan,very…
Juat taiked to Ryan,very helpfull,knowledgable and freindly.
2025年2月21日
自発的なレビュー
Pyronix からの回答
Hi Jason,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to Ryan👍
Pyronix からの回答
Hi David,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Great service from start to finish
Great service from start to finish, technical were there to help and solved our problems in minutes.
You should not be disappointed with these guys…
2025年2月5日
自発的なレビュー
Pyronix からの回答
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Wouldn't buy again.
Wouldn't buy again.
System is clunky and connection to the cloud hit and miss
2025年2月2日
自発的なレビュー
Pyronix からの回答
Hi Peter, we are sorry to hear this. Would you be able to provide us with further details on the issues you have been experiencing? Please send this across to customer.support@pyronix.com and we can look into this further.
Speaking to a competent person
Speaking to a competent person. who made it simple
to understand.
2025年1月17日
自発的なレビュー
Pyronix からの回答
Hi,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Support Team 👍
e guy's from…
Outstanding experience the guy's from technical support were really helpful and got me through the problem straight away.
2024年12月20日
自発的なレビュー
Pyronix からの回答
Hi Mark,
Thank you for the review, we really appreciate it. It is great to hear about your positive experience! We'll pass your message across to the Technical Support Team 👍
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
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