Angelica was a great listener, very patient and not overbearing. She showed us only what we were looking for even when we couldn’t make up our mind. No pressure and most friendly.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention... もっと見る
Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team whe... もっと見る
It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t recei... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
121 Ballston Ave, 12866, Saratoga Springs, NY, 米国
- 5188860990
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product, great service
We needed to purchase power lift chair for an elderly family member. Our sales person showed us several models, and throughly explained and demonstrated the benefits of each model. Because of his diligence we found the right chair in no time at all. Good product, great service.

Raymour & Flanigan - Saratoga からの回答
Perfect shopping experience
Perfect shopping experience. We were greeted by Danny, we explained what we were in the market for and he gave us excellent guidance. He was helpful, but most importantly, not pushy. He gave us room to shop for ourselves but was on hand immediately to answer our questions and take our purchase.

Raymour & Flanigan - Saratoga からの回答
Looking forward to an easier shopping experience
When we entered the store we were greeted by a sales associate at the front of the store and explained we wanted a chance to look around because we weren't sure what we wanted. For the next 15 minutes we were followed around the store by the associate, to the extent I said to my wife on 3 occasions that we were being followed. The associate, in that 15 minutes, asked if we needed help 4 times. I understand that they are sales people and probably work off of commission, but the entire experience was off-putting. If we didn't have a gift certificate to use from a large purchase we made at your store earlier this year, we would've left the store because of the general annoyance of being followed.
Also, the experience of you not putting prices on the majority of your items is equally as off-putting as your associate following us.
All-told our next major purchases will probably be through an online retailer and not your store.

Raymour & Flanigan - Saratoga からの回答
Great Selection
Wonderful experience to shop in your Saratoga Store. Craig was a great help.

Raymour & Flanigan - Saratoga からの回答
The staff was extremely helpful I was…
The staff was extremely helpful I was greeted when I came in the door and showed a sofa bed exactly the size that I was interested in. The sales person Danny Collado took over and showed me similar products so I a comparison. I went back to the original sofa bed and purchased it . The purchase was processed and I required a different delivery date. Thus accommodations were made so that the delivery was made at a convenient time for me. Everybody was very professional and very friendly answering all of my questions. I found the experience to be very satisfactory and I will return to Raymour and Flanigan for future purchases .

Raymour & Flanigan - Saratoga からの回答
Everything was good Dylan Jones from…
Everything was good Dylan Jones from Saratoga was very helpful, answered questions, furniture has been delivered and we love it. Thank you

Raymour & Flanigan - Saratoga からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







