Remote Control Express レビュー 

Good delivery, item works perfectly, but not the one I expected. Received key ring type, expected hand held for use in house. really no problem.

I was able to find the exact model of controller I needed from an extremely comprehensive list. Prices were fair and the unit was available from stock. Communications were good and the unit arrived pretty promptly.

I would not even give them a rating
Ordered 2 remote controls on 6th Jan 2023 system took order and payment but did not quote order number, just a message stating email would be sent with details. Not had any email by 09/01/2023 contacted Remote Control Express on 02033188218 and spoke with a french lady who advised complete form on their website and they will trace order. Completed web form twice still no information sent. Telephoned again on 10/01/2023 and spoke to the same french person who took my email address and she contact me directly by email. Still no contact after 4 days of placing the order . DO NOT USE THIS COMPANY SEEMS LIKE A SCAM OUTFIT.

Great product and good price. Instructions were a bit difficult to follow but I found a tutorial on YouTube

Excellent product does the job easy to program

Lovely service - prompt delivery, product supplied was a perfect fit with programming instructions supplied

Ordered a couple of Novoferm 502 remotes and received them within the week. Not bad considering they had to travel from Europe into the UK. Unfortunately, Customs had opened the package & not sealed it up again properly. The remotes were intact though and were easy to program so we're back in business.

Product as expected and delivered promptly

Easy to use website, quick delivery

I have purchased remote controls from Remote Control Express on 2 occasions. Both times the devices have arrived in time promised and at a good price

Very quick response and fast delivery at a competitive price

Think twice before you place an order from this company. I had issue with both the remotes I order and they insisted that there was nothing wrong and blamed my motor for been defective (even if it woks totally fine with the control I have today). So I send them back, unfortuantly they got lost and I forgot to ask for the tracking nr (be aware that they don't write this is the extensive guarantee procedur) so I have paid for some thing that didn't work, that I haved to spend time on going through this non cusomter friendly process, pay for the transport and now here I'm with no remote controls after 3 months and lost over 100 Euros. Do you think they even bother help me? Of course not since everything is my falut.

Perfect replacement. Quickly delivered.

Ordered some remotes and they never arrived. I was given a refund for the first order and then ordered again. Paid extra for delivery and their site clearly states that this is 24 hours. Myremotes never arrived in 72 hours let alone 24. I repeated emailed and asked for an update first then a refund for the express delivery which never arrived on time. My item was eventually delivered a week later and I asked for my refund and was told that it would be processed and then was told that I had to wait until delivery date had passed. The delivery date has come and gone and I have requested a refund and was told that their system wont allow them to give a refund because the items were successfully delivered or Paypal blocks their attempt to refund me the delivery charges. It amazes me how this company will risk its reputation for the sake of £15. There customer service is appalling and I would recommend you do not order from this company. Bare in mind that this company is based overseas and the items are always delayed so how they can advertise 24 hour delivery is beyond me. If you look at some of the negative reviews below (one in June this year) they state "Thank you for your comment. We're sorry for the inconvenience.

We will take your comment into account in order to improve the quality of the services provided. We will do everything necessary to avoid such situations in the future.

Kind regards,

Remotecontrol Express"

Obviously this is not the case and this company does not care about its customers or the service they provide. Avoid at all cost, you have been warned.

The remotes did not work as they were advertised,
I have not used them because they don,t copy or sink,
I even had the garage door engineer come and have a look but still no luck.

Ordered remote and company kept me informed of where my remote was at every step of its travel. Excellent service.

Bad service
No over phone payment
Overseas difficult payment
Returns and resent was terrible
Communication between staff doesn’t exist
Listening to customers needs very poor
Need to wait and see how refund system works if any.
Over 6 weeks delivery
Tracking in French only.
Overall use different company

Very pleased with the replacements I ordered for the garage door. Now a more modern version. Easy to set up the control program and they are working really well. Hence 5 stars. Thank you.