Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... もっと見る
企業が回答しました
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... もっと見る
企業が回答しました
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... もっと見る
企業が回答しました
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Bournemouth からの回答
Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10

Richer Sounds - Bournemouth からの回答
Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase

Richer Sounds - Bournemouth からの回答

Richer Sounds - Bournemouth からの回答
The greeting we received as we entered the shop was a very good start. Once we said the equipment we hoped to buy a very helpful assistant joined us.
With his help and guidance we found the turntable that was exactly what we had in mind.
A very successful purchase.
I was aware that Richer Sounds has an excellent reputation via Which the Consumer Organisation. Also through previous personal use.
I phoned in advance and said what I was looking to purchase.
When I arrived I was greeted courteously.
All of my product technical questions were answered and relevant details explained so that I could choose between devices and make the right purchase.
Much better than buying online. At Richer one can deal with a knowledgable staff member.
I was also shown the listening room which was useful, with a view to any future purchases.
The goods were delivered on time as agreed.
I will install the kit in a few weeks, confident in the knowledge that if I have any questions I will be helped on the phone by someone knowledgeable.
Also a six year guarantee is part of the deal unlike many other outlets.
Thank you and well done Richer Sounds.
Your accolades are well deserved.

Richer Sounds - Bournemouth からの回答
all at the shop were super helpful and guided me to what I was looking for initially ... then a budget change allowed for a 'better' choice and they thought it was a good choice .... Technics turntable and Triangle active speakers ... Sounds Fantastic

Richer Sounds - Bournemouth からの回答
Paul was very helpful , delivery on time. Seamless purchase of my new tv!

Richer Sounds - Bournemouth からの回答

Richer Sounds - Bournemouth からの回答
I was looking for a vinyl record player and wasn’t sure which one to choose. The staff at Richer Sounds, Bournemouth were incredibly knowledgeable and helped me narrow down the right option without any pressure. They gave clear, honest advice, made the whole buying process effortless, and were genuinely friendly throughout. Excellent customer service all around — highly recommended.

Richer Sounds - Bournemouth からの回答
My request to purchase my headphones and take it off the credit voucher through telesales was easy to do. The service was prompt and hassle free.

Richer Sounds - Bournemouth からの回答
Great advice and product knowledge.very helpful salesman and made me feel that i could come in or call anytime for further help (no doubt i will).Shame about shop location.

Richer Sounds - Bournemouth からの回答
Richer Sounds prices can never be beaten. But what makes them special is their, above and beyond, customer service which is the best of any business/organisation with whom I've had dealings/purchases. Cannot recommend them highly enough.

Richer Sounds - Bournemouth からの回答
Excellent service and very competitive prices, very helpful with delivery too.

Richer Sounds - Bournemouth からの回答
Knowledge of Lewis in store about appliance bought. However i would love it if you had spelt my name correctly on my invoice and in emails you are now sending me. Corrected after email and review thanks.

Richer Sounds - Bournemouth からの回答

Richer Sounds - Bournemouth からの回答
Very friendly and helpful. Knowledgeable and not pushy. Explained what I was buying. Good value as well.

Richer Sounds - Bournemouth からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。