Richer Sounds - Bournemouth レビュー 

1,661
•
TrustScore 5段階評価の5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... もっと見る

企業が回答しました

5つ星のうち5の評価

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

企業が回答しました

5つ星のうち5の評価

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... もっと見る

企業が回答しました

5つ星のうち5の評価

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1661件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,661)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easily contactable and very helpful via…

Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

2026年3月13日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

very helpful advice

very helpful advice in plain language and good guidance and help on my choice of amp

2026年3月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Good Service

Good service. Knowledgeable staff. Fast delivery of order. Many Thanks!

2026年3月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Paul was superb with his advice and…

Paul was superb with his advice and insight. I’m left extremely satisfied with my new system. I keep listening to music from throughout my lifetime and rediscovering details and musicality never spotted before. Which is an absolute and utter delight.

2026年3月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

After four and a half years

After four and a half years, our TV went faulty. Richer Sounds loaned us a new unit while they evaluated the repair. It turned out that the old unit was beyond economic repair and we were offered a sum as compensation, which we accepted. The manager and staff were very helpful throughout the whole process and we now have a new TV that we are very satisfied with. Keep up the great work RS Team.

2026年3月16日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Very helpful assistant who explained…

Very helpful assistant who explained the item we were purchasing and much more to help us with our audio experience

2026年3月14日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

No fuss …perfect

Ordered an item online for collection at store . Kept informed during order delivery process…then by store when item arrived.
Great service.

2026年3月5日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Richer Sounds, Bournemouth

Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

2026年3月10日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Def use again

Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

2026年3月3日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

Having killed our 5 year old 48" OLED…

Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

2026年2月28日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for the lovely feedback about your recent experience, and indeed Oscar! We hope you will both get used to the bigger screen, and get plenty of enjoyment from it.

Of course should you need any support do get in touch at the branch, or via the below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Very helpful staff at my local store.

I couldn't work out what I was doing wrong on Richer Sounds website, but a quick call to the Bournemouth shop and a chat with Paul who sorted out my order within a few minutes. Very competitive price on my new TV and sound bar.

2026年2月28日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Very helpful, knowledgeable staff

Very helpful, knowledgeable staff in the store and we ordered through them and the item was delivered the following day. Very efficient,

2026年2月26日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent customer service

I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

2026年2月23日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Excellent service jet again

The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

2026年2月23日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

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