Richer Sounds - Bournemouth レビュー 

1,662
•
TrustScore 5段階評価の5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... もっと見る

企業が回答しました

5つ星のうち5の評価

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

企業が回答しました

5つ星のうち5の評価

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... もっと見る

企業が回答しました

5つ星のうち5の評価

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,662)

過去12か月のレビュー数: 24,662件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Aaron was very helpful in Bournemouth…

Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

2026年2月20日
5つ星のうち5の評価

Very helpful staff

Very helpful staff. Thanks Aaron and Paul

2026年2月12日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I purchased a Humax FHR6000T

I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

2026年2月11日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Efficient and very quick delivery

Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

2026年2月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Richer sounds richer experience

Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

2026年2月17日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always a great service from the team in…

Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

2026年2月15日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Came to the Bournemouth store to…

Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

2026年2月15日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Highly recommend

Really competitive price on the product we purchased and helpful staff when we collected the order

2025年5月24日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

customer satisfaction.

I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

2026年2月13日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

A satisfied customer

Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

2026年2月8日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Make sure to check out Richer Sounds

Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

2026年2月6日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service.

We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

2026年2月9日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Popped in to the local store as moral…

Popped in to the local store as moral support for a friend and made the most of asking one of the RS team about a specific item. The advice and options given resulted in a purchase, plus as a treat, we managed to get a showing of the opening sequence of the F1 movie in the demo room, very nice. Great service and a great team at the store.

2026年2月7日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

These guys really know their stuff

These guys really know their stuff. Was given a HiFi for a present and needed some speakers. Really helpful and great price (£100 off as a VIP member). Not in stock but they ordered them and they arrived next day. Fantastic service.

2026年2月13日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち3の評価

YOUR PURCHASE MAY NOT BE DELIVERD TO YOU HOME

Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

2026年2月2日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

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