Richer Sounds - Bournemouth レビュー 

1,602
TrustScore 5段階評価の5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... もっと見る

企業が回答しました

5つ星のうち5の評価

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... もっと見る

企業が回答しました

5つ星のうち5の評価

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... もっと見る

企業が回答しました

5つ星のうち5の評価

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1602件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,602)

過去12か月のレビュー数: 24,702

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Purchase of new TV

Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.

Made final choice very easy

2026年1月6日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent Service

Always excellent service, phone or face to face ,and very competitive pricing .... thank you

2026年1月8日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great guy answered phone

Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

2026年1月7日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent customer service

Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

2026年1月6日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Originally I spoke to the team on the…

Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.

Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

2025年11月28日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I'm a returning customer

I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

2026年1月5日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service

Oscar was fantastic through the whole process.

2026年1月5日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

The best place to buy your audio visual by far...

Richer Sounds is a great audio visual retailer where not only can you see and hear hardware instead of just online before committing to spending but has friendly knowledgeable staff. First they correctly advised me what I needed to connect my TV via optical audio cable to my HiFi but also I was able to view the Sony Bravia 8 II. The purchase in person was a quick straightforward good experience with finance options to suit my needs and they had the most competitive price backed with a 6 year guarantee. I recommend this retailer and would most definitely purchase from them again.

2026年1月3日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Attentive

Attentive, Knowledgeable staff who advised me on what to buy for my media wall before build.
There was a hint of “upselling”by Lewis that I was happy to go with.
The delivery was on time and handled with care by the company you use.
On reflection I believe that a move to alternative outlet (retail estate) would increase sales as the Bournemouth store is based in a dodgy district with a bus stop blocking the window of the store.

2025年12月30日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

The item purchase was a superb deal…

The item purchase was a superb deal infact I could not beat it. The advertised item did not do it justice as it was even better than expected, deliver was literally next morning could not fault the service and the sales staff were knowledgeable as always. Richard Sounds have come along way since the days of a cowboys outfit chewing Hubba Baba and blowing bubbles in-store with a demotivated sales assistant behind the counter.
KEEP UP THE GOOD WORK!

2026年1月2日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Highly recommend

Paul really made me aware of the products that they had avaliable. He explained the difference between the tvs on offer . He was very professional and very passionate about his job. Highly recommend

2025年12月31日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good Price

Good Price, great service, and I was kept informed about the delivery day and time.
Television arrived just before Christmas as had been promised.

2025年12月22日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

My speakers arrived quicker than…

My speakers arrived quicker than expected, the guys in the shop were super helpful, even carrying them to my car.

Thanks chaps.

2025年12月27日
自発的なレビュー
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great staff

From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

2025年12月21日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service and great advice

Really good advice. Very pleased with the purchase.

2025年12月23日
Richer Sounds - Bournemouth ロゴ

Richer Sounds - Bournemouth からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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