Richer Sounds - Lichfield レビュー 

1,990
•
TrustScore 5段階評価の5

4.9

46 Birmingham Road, WS13 6GF Lichfield, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... もっと見る

企業が回答しました

5つ星のうち5の評価

Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... もっと見る

企業が回答しました

5つ星のうち5の評価

Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought myself a new amplifier and speaker cable from the Lichfield branch. Luca has outstanding product knowledge, really took the time to explain my whole system set-up, and even explained how I sh... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1990件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,990)

過去12か月のレビュー数: 24,593件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Staff bent over backwards couldn't have been more patient, helpful and understanding. I had a tight deadline for delivery which they achieved for me. The guys who fitted my tv were fantastic, knowledgeable and did an amazing job.

2026年6月20日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great service

Great service as usual

2026年6月19日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful and knowledgable staff

Very helpful and knowledgable staff. Good prices and quick delivery

2026年6月18日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Delivery requirements were explained. Delivery was earlier than expected in fact next day. Great product with a great price. First time purchasing from Richer Sounds but will definitely do it again.

2026年6月17日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Thank you to Tom for his help and…

Thank you to Tom for his help and advice. Delighted with my ne Cambridge Audio Melomania headphones.
Great place to shop. 5 Star service.

2026年6月15日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

wish to make you aware of the service…

wish to make you aware of the service we received from Tom at your Lichfield branch. Tom is a credit to the company a progressional, knowledgable individual that went above and beyond to fulfill our wishes. His knowledge and expertise allowed my wife and I to buy with confidence. His progressional manor and communication skill made him standout with us buying both a new TV and Turn table. I hope that the company is aware of this individual and the manor he which he works.

2026年6月13日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Tom was amazing today

Tom was amazing today. Very helpful and very knowledgeable when purchasing a turntable and speakers. Would definitely recommend. Thank you Tom

2026年6月21日
自発的なレビュー
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Good advice, service and any issues are sorted with no fuss

Purchased Tangent amp, Tangent cd player and Wharfedale diamond 12.1 speakers. Very Happy with the sound for a budget system. Received Good advice from store manager on the speaker choice. An issue with the CD player was sorted with ease.

2026年6月10日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Bought a new lg tv 43 inch screen very…

Bought a new lg tv 43 inch screen very good price and excellent service! We had Andy the installer fit the tv who was very professional indeed.. Our last lg tv last over 8 years!

2026年6月11日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Helpful

Helpful, knowleagable and friendly staff.

2026年6月10日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very good sound through music…

Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room

2026年6月7日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Second to none

The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.

2026年6月3日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great knowledge and v helpful

Great knowledge and very helpful

2026年6月6日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great advice

Great advice, friendly, courteous.

2026年6月5日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Ordered a Roberts istream 3

Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.

2026年6月4日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service at Lichfield Richer…

Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered

2026年6月1日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I received excellent service when I…

I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.

2026年6月3日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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