Richer Sounds - Lichfield レビュー 

1,914
TrustScore 5段階評価の5

4.9

46 Birmingham Road, WS13 6GF Lichfield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tom listened carefully to my requirements, told me my options, then suggested what he thought was the best one - and it turned out to be the least expensive. My Marantz was delivered the following day... もっと見る

企業が回答しました

5つ星のうち5の評価

Really good company to deal with and they live up to there reputation of being helpful and good value for money. I have purchased all of my Tv and hi fi electrical goods from Richer Sounds and i wou... もっと見る

企業が回答しました

5つ星のうち5の評価

We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... もっと見る

企業が回答しました

5つ星のうち5の評価

Can’t praise the team In Lichfield enough - recently bought a Sony TV and they were knowledgeable, so helpful, friendly and even though they did not have the TV in their store I still had it the follo... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1914件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,914)

過去12か月のレビュー数: 24,564

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Forget on line, go to the shop

Helpful staff easy purchase.
However I did try to order online but could not work out how to apply VIP discount. Staff in house did it for me but it meant I had to go to the shop.

2026年3月10日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for taking the time to leave us feedback, which was great to read concerning the team in Lichfield. I'm sorry of course you had difficulty applying the VIP discount code at the checkout stage, which should be typed into the appropriate box at the checkout, and will ensure this is passed on to our developers.

Should you need any further assistance of course do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

I ordered a high-end turntable

I ordered a high-end turntable, and it happened to be in your warehouse, so was delivered promptly to the Lichfield store. Because I was suffering from back pain, a staff member helpfully carried the very big box to my car for me. Your independent turntable expert is to assemble the turntable at my house tomorrow. Really excellent service!

2026年3月9日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I needed a new tv for my holiday home…

I needed a new tv for my holiday home that provided good quality/ value for money sub £500. The team at Lichfield store were great with my wish-list and pointed me towards some various options including a couple of British brands unfortunately the model I wanted was currently out of stock so I subsequently purchased the Hisense 43 pro7 which includes “freely” a must for our location. All in all a great buying experience as usual. Well done “ Richer sounds”

2026年3月9日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great

Top advice and help

2025年9月8日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very knowledgeable staff

Very knowledgeable staff. I'm extremely satisfied with my purchase. I will definitely return for more equipment.

2026年3月7日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Purchased new Tv

Purchased new Tv, waiting for stock arrival, great company to shop with had purchased prior to this one, always very helpful and have great knowledge of products, prices also good.
Would recommend using Richer Sounds.

2026年3月2日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great advise

Great advise We wanted a new sound system for our tv our previous sound amplifier had broke,luca the sales assistant give great demo of the sonos arc ultra and what you can add to the arc ultra for top quality cinema sound and its up to your personal choice to add or not ,highly recommend Richersounds

2026年3月3日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

5つ星のうち4の評価

Friendly informative staff

Friendly informative staff, clean environment to look around.

I had some minor problems connecting my existing equipment to my purchase (Sound system to TV) this MAY have been avoidable if when ordering the new equipment the technician had asked what equipment I was attaching my new system to, this delayed installation by three days spoiling my experience.
Nevertheless, this is my third purchase from you (spending thousands of pounds each time) I will be returning in the future & will continue to recommend you to family & friends.

2026年3月3日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for taking the time to leave us a review, and for the kind comments about the shop itself.

I have since spoken to the sales colleague further your comments on the advice you received, he was most apologetic if there was information you needed here that for whatever reason was not communicated, and wanted me to pass these apologies to you publicly here.

Finally, I do hope the install did go well and we certainly look forward to seeing you again soon, thank you for your repeat custom and should you need any help feel free to get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Very knowledgeable staff

Very knowledgeable staff, no pressure , just good sound advice, Bernie was a real pleasure to deal with.

2026年2月28日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Tim was brilliant

Tim was brilliant. Went over and above to explain everything and how to set the system up. Can’t speak highly enough of him. Already recommended him to my mate Rich and would not hesitate to recommend Richer Sounds to everyone else. Will definitely be back for my next purchase.

2026年2月28日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great for your tv needs

The staff (Luka) took the time to explain the ins & outs of modern Sony tvs (as i was interested in buying a new Sony tv), such as, LCD, MINI LCD, OLED & QD-OLED. In the end I went for the QD-OLED Bravia 8 mk2 on a great deal & the picture on this tv is out of this world. 6 year extended warranty thrown in. I wouldn't go anywhere else to get a tv.

2026年2月28日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great experience as ever

Great experience as ever. Always trust the knowledge all the staff have.

2026年2月21日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Upgrade on headphones

Excellent advice from member of staff on choosing new headphones.

2026年2月26日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

Excellent service and a great/best price for the produce purchased

2026年2月23日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great product, good price and communication

Great product and very easy to set up.
Similar price in lots of vendors but 6 year guarantee if you join the free VIP club makes a difference.
Good updates on the order as stock was not initially available.

2026年2月20日
Richer Sounds - Lichfield ロゴ

Richer Sounds - Lichfield からの回答

Thank you for your 5 star review!

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