Richer Sounds - Newcastle レビュー 

2,544
•
TrustScore 5段階評価の5

4.9

94-96 Clayton Street, NE1 5PG Newcastle, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We bought a Samsung 43inch TV recently. We dealt with Euan who sorted our collection. After many tries we couldn't get the TV to recognise our broadband router. We rang Euan and he went above a... もっと見る

企業が回答しました

5つ星のうち5の評価

very helpful and knowledgeable staff. Only to happy to demo the speaker system we were looking at but also recommend a different brand / system that would fit our needs and give a better result (also... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer support from richersounds newcastle. All the staff were very helpful. Bought many items from this store, their knowledge on the products and after care support is 2nd to none i... もっと見る

企業が回答しました

5つ星のうち5の評価

I was steered toward my choice of amplifier by a member of local branch (Newcastle) who suggested something a little better than I was originally looking for. Sadly I think had managed to give out the... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2544件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,544)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Have used the branch in Newcastle a few…

Have used the branch in Newcastle a few times now since moving from London. Staff have been helpful as well as knowledgeable. Most recent visit the salesman Colin knew exactly what I needed, made me feel at ease and was highly professional.

2026年9月4日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent customer service

I felt that the assistant, Harry, really took time to find out what I needed and what I didn’t need and didn’t just try to sell me the most expensive item.

2026年9月4日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

All staff are very knowledgeable on all…

All staff are very knowledgeable on all products and can give instant advice when asked. I like the fact that everyone is very willing to give help and advice. Staff are very friendly .

2026年9月4日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service again

2026年9月1日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great advice and price very competitive…

Great advice and price very competitive , staff very friend.y and knowledgeable delivery service and fitting great

2026年8月27日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

New T V Samsung 65” S90H.

We had a short list of TV’s before going to Newcastle’s Richer Sounds. Dealt with Euan the assistant manager who was very knowledgeable and helpful. My Blue Light Card was beneficial and Euan offered us a very good deal on our Tv, Sound Bar and wall bracket which we took. Took delivery very quickly and the TV is excellent.

2026年8月31日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I purchased an OLED LG TV from Richer…

I purchased an OLED LG TV from Richer sounds, the deal was best I could find and I went in store (Newcastle) to collect, I found the staff very polite, friendly and knowledgeable. Would highly recommend them to anyone. Thank you again.

2026年8月27日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Does what it says on the tin

I have shopped with Richer sounds for quite a few years now and have always received good service, speedy delivery by a reliable courier and helpful assistants. Oh! And decent prices too.

2026年8月27日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

Excellent advice given in a professional and friendly way. No pressure to upsell and Colin was more concerned with what we wanted/needed. Will definitely be using Richer Sounds for any future needs.

2026年8月22日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Best price guaranteed

I always look at a variety of website based reviews to decide what I require when looking for a new TV. This gives me a greater choice of supplier that can meet my requirements. Of course price, reputation and locality is important to me, so I rang Richer Sounds as they had the model I wanted and a no quibble price match meant they got my business. The store manager (Dale) kept the TV for me until I could pick it up, free delivery was available. Great customer service. My go to place now for any audio or TV equipment.

2026年8月24日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great

Great! As usual

2026年8月24日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Sound advice!

Spoke to a member of staff at the local store after browsing some products on line. Received some great advice & ordered direct with the store, delivered 2 days later.

2026年8月23日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great advice and customer service

Great advice and customer service. Bought a Naim Muso Gen 2 from Newcastle - staff knowledgeable and helpful. Took time to set some different options up so I could hear them. Product quickley delivered but developed a fault, Richer Sounds sorted out a replacement quickley.

2026年8月21日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Very helpful over several days working…

Very helpful over several days working out what the problem was with my Technics audio system. Also good advice which amp to buy. No hard sell techniques. Happy to answer various questions relating to equipment I already had. I was able to have a new amplifier purchased and integrated into my system over a 3 or 4 days having discussed and tested and diagnosed the problem.

2026年8月22日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Bought a freesat recorder from Richer…

Bought a freesat recorder from Richer Sounds Newcastle
They were friendly and helpful as on all previous visits. I was served by Colin who was excellent.

2026年8月22日
自発的なレビュー
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good Service

I knew what I wanted so it was quick and easy and the sales guy 'Harry ' was very helpful

2026年8月18日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Firstly

Firstly,
I got confused about an item I purchased. I sent an email to Richer Sounds and I got a great response. I thought my item had been delivered to the wrong person but it turned out I had made a click and collect choice without realising. So, I went to Newcastle on the bus and all of the staff including what seamed like an area manger were so chatty and encouraging.
Thank you so much. And all of this only for £30 purchase. You are all wonderful
Stephen Wilson

2026年8月16日
Richer Sounds - Newcastle ロゴ

Richer Sounds - Newcastle からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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