Richer Sounds - Preston レビュー 

2,837
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... もっと見る

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5つ星のうち5の評価

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... もっと見る

企業が回答しました

5つ星のうち5の評価

From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An exc... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2837件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,837)

過去12か月のレビュー数: 23,408

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Purchased a few bits from RS

Purchased a few bits from RS, in store and online over many years, very friendly knowledgeable guys, keen to help on the phone, always been happy with what i've bought, fair prices too.

2026年6月10日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

My granddaughter will be very happy!

Went to Richer Sounds (Preston) on a 'recce' to suss out a hifi system for my granddaughter. Walking in the door you can be overwhelmed by all the gear on display but I immediately struck up a good relationship with Howie the shop manager who was very friendly, helpful and constructive in his advice. I learnt a lot! He pointed me in the direction of 'active speakers' which are ideal for the 16 year old in question, plus a turntable as vinyl is back in fashion. She can now listen to some proper 1970's bands from my collection!! It's not cheap but the product is quality and the whole experience gave me confidence to buy.

2026年6月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great service

Great service from initial advice about what TV would best suit our needs right through to the delivery. Price was excellent as well.

2026年6月8日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service! Great experience!

Went into the Preston store to have a look at the products I were interested in.
Howie and his team were great, as I had a few questions etc. we discussed these , then sat in the demo room for 2 hours!
Howie then came up with a great deal for me.

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Amazing service all round

Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

2026年6月8日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Easy over the phone ordering and good…

Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Sound guys

Sound guys, very helpful. Would recommend highly.

2026年6月4日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Wiim amp and kef ci200qr

Matt at the preston branch very helpful guy.

Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.

Could not beat them on price.

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Great service and pre sales support

Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

2026年6月1日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for the overall positive feedback, especially concerning the initial phase of your experience. I’m sorry we missed the need for a cable however I’ll raise this as a training point with the team.

If you need any further help getting everything set up, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Very helpful and knowledgeable

Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

2026年6月4日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

A big thank you for all your patience &…

A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

New TV

We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

2026年6月3日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Best service

Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

2026年6月2日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Quality service

Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

2026年6月3日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I have dealt with Richer Sounds for a…

I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

2026年6月2日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

A1 EXPERIENCE

THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

2026年5月28日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Always a great experience

Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

2026年5月28日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

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