Richer Sounds - Preston レビュー 

2,828
TrustScore 5段階評価の5

4.9

10 Church Street, PR1 3BQ Preston, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a fairly good idea of what we wanted when we visited Richer Sounds about an upgrade to our tv. It was great to actually visit the store and discuss our options with a knowledgeable person fo... もっと見る

企業が回答しました

5つ星のうち5の評価

It was very easy to order instore Preston. And I brought my tv that had a software problem and they mended it in shop also I wasn’t without tv they sent my new 65 inch lg the next day and it arrived... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... もっと見る

企業が回答しました

5つ星のうち5の評価

A big thank you for all your patience & help. After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2828件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,828)

過去12か月のレビュー数: 24,313

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All very good.

The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

2026年6月15日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service and advice

Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

2026年6月13日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Impressed

After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

2026年6月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Customer Service Good

Good price. Delivery good and dealt well with an after sales query

2026年6月11日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service

Website worked really well, coms and support were great. Dispatch and delivery was quick and again the coms were great. 👍 very happy with my purchase.

2026年6月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very easy to order my new LG TV

Very easy to order my new LG TV by the phone ,very pleasant person whom I spoke to , managed to pay by Card ,all in all a simple easy phone call I have bought TVs off Richer Sounds previously and a great company to buy from,I ordered a LG g6 , Michael mould

2026年6月10日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Purchased a few bits from RS

Purchased a few bits from RS, in store and online over many years, very friendly knowledgeable guys, keen to help on the phone, always been happy with what i've bought, fair prices too.

2026年6月10日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

My granddaughter will be very happy!

Went to Richer Sounds (Preston) on a 'recce' to suss out a hifi system for my granddaughter. Walking in the door you can be overwhelmed by all the gear on display but I immediately struck up a good relationship with Howie the shop manager who was very friendly, helpful and constructive in his advice. I learnt a lot! He pointed me in the direction of 'active speakers' which are ideal for the 16 year old in question, plus a turntable as vinyl is back in fashion. She can now listen to some proper 1970's bands from my collection!! It's not cheap but the product is quality and the whole experience gave me confidence to buy.

2026年6月9日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Great service

Great service from initial advice about what TV would best suit our needs right through to the delivery. Price was excellent as well.

2026年6月8日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service! Great experience!

Went into the Preston store to have a look at the products I were interested in.
Howie and his team were great, as I had a few questions etc. we discussed these , then sat in the demo room for 2 hours!
Howie then came up with a great deal for me.

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Amazing service all round

Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

2026年6月8日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Easy over the phone ordering and good…

Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Sound guys

Sound guys, very helpful. Would recommend highly.

2026年6月4日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Wiim amp and kef ci200qr

Matt at the preston branch very helpful guy.

Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.

Could not beat them on price.

2026年6月6日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Great service and pre sales support

Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

2026年6月1日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for the overall positive feedback, especially concerning the initial phase of your experience. I’m sorry we missed the need for a cable however I’ll raise this as a training point with the team.

If you need any further help getting everything set up, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Very helpful and knowledgeable

Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

2026年6月4日
Richer Sounds - Preston ロゴ

Richer Sounds - Preston からの回答

Thanks for your kind review, we look forward to your next visit.

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