Richer Sounds - Romford レビュー 

2,643
•
TrustScore 5段階評価の5

4.9

73 Main Road, RM2 5EL Romford, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る

企業が回答しました

5つ星のうち5の評価

Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... もっと見る

企業が回答しました

5つ星のうち5の評価

My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... もっと見る

企業が回答しました

5つ星のうち5の評価

I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2643件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,643)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I purchased a Cambridge music streamer

I purchased a Cambridge music streamer. I'm not very tech and staff explained all I needed to know to get me started. I was given advise on other streamers too before I made my choice. Unlike other well known stores I've shopped in Richer Sounds staff are so knowledgeable about all their products and not pushy. After sales service was amazing too and if I had any problems installing my equipment I was offered staff to come to my home and set it up. I recommend anyone to shop at Richer Sounds before any other store.

2026年8月29日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Fantastic recommendation from the team at…

Fantastic service from the team at Romford. At home, I initially decided to go for the Samsung S90F or Sony Bravia 7 II or possibly a LG G4. I currently have a 65” Samsung KS8000 which has served well for 10yrs but issues now with screen highlights. But I wanted to check the designs and picture quality first so went along to RS. Having these TV’s on display, I had opportunity to compare them all side ny side. I decided I would got for the LG G4 but it was discontinued. They advised on the newer better LG G5 model. I wasn’t sure so went home to research further, and then decided I would go for it although it was priced £1949.00 - the others were around £1500-1600. I checked for best prices online but found this was the cheapest price AND it included a £699.00 sound system bundled together. Now I didn’t need it because already have a better Samsung sound system. But it was still the cheapest available price.

Ordered by telephone on Friday and had it delivered on Saturday midday. Efficiently delivered. Up on my wall with the included LG flush bracket within a couple of hours. Honestly, the picture quality on this beauty gob-smacking. I would highly recommend it to anyone looking for a 65” Oled TV in this price range.

My brother-in-law is also a happy bunny because I gifted him the sound system free of charge.

2026年8月28日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Polite and helpful staff.

Polite and helpful staff.
Very knowledgeable.
Plenty of products available at great prices.
Quick Delivery and good communication.

2026年8月25日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

As usual, great customer service

As usual, the staff are always helpful and even told me I could return my eqrbuds if they didn't live up to expectations. I wasn't expecting that given they would be "used" at that point.
And they also like a general chat too.

2026年8月26日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great all round !

Firstly, excellent and competitive pricing and a reputation for customer service brought me to Richer Sounds. I was not disappointed. The product I bought was cheaper here than elsewhere by some margin and the delivery service was first rate. Really pleased with the item, which is now on the wall and looking great.

2026年8月24日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great customer service all on the phone…

Great customer service all on the phone including secure payment.
Yamaha tuner amp delivered a day earlier. Can't ask for anything else,
decent price as well. Thank you.

2026年8月23日
自発的なレビュー
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great People led Service at Richer Sounds again.

I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

2026年8月21日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

The salesman was very helpful and…

The salesman was very helpful and knowledgeable.

2026年8月19日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for the feedback, and for the positive rating.

We hope you enjoy the new purchase!

The Customer Experience team

5つ星のうち5の評価

Great customer service

Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.

Fantastic experience

2026年8月19日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Informative and friendly staff

Informative and friendly staff, as is always the experience with Richer Sounds

2026年8月16日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great company and products

Great company and products. Very knowledgeable and helpful staff

2026年8月16日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I went to Richer Sounds Romford to… buy a pair of wireless headphones

I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

2026年8月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

The radio collected from local shop

The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

2026年8月14日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very helpful on phone

Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

2026年8月12日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very helpful

Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

2026年8月12日
Richer Sounds - Romford ロゴ

Richer Sounds - Romford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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