Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... もっと見る
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Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all... もっと見る
企業が回答しました
I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, wit... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
73 Main Road, RM2 5EL, Romford, 英国
- 0333 900 0041
4.9
優良
2574件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best price on the market
Best price on the market. Offered fast and free delivery. Process at the shop was quick and staff was lovely.
2026年6月26日
Richer Sounds - Romford からの回答
Thanks for your kind review, we look forward to your next visit.
I did a price match and got a call…
I did a price match and got a call within the hour from steve at Romford . What a lovely salesman friendly helpful and funny, made my day. Also I bought the projector on the 6 year guarantee that you offer
2026年6月26日
Richer Sounds - Romford からの回答
Thanks for your great feedback and for supporting local business.
Knowledgeable and personable staff
Knowledgeable and personable staff, guided me to the final choice product without pressure, didn't have the product at the local store, but arranged next day delivery from a sister store that did.
2026年6月23日
Richer Sounds - Romford からの回答
Thanks for your feedback, great to read you were happy with our service.
Always buy tv/audio from Richersounds
Always buy tv/audio from Richersounds. Prices are usually the cheapest and their staff are all experts unlike other tv outlets. 6 year guarantee is also a bonus. The staff at the Romford shop are all v helpful and knowledgeable of all the products. Wouldn’t buy tv or audio equipment anywhere else.
2026年6月25日
Richer Sounds - Romford からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Romford からの回答
Thank you for your 5 star review!
It was made very straightforward
2026年6月24日
Richer Sounds - Romford からの回答
Thanks for the feedback, we're really glad to hear the store team in Romford ensured the purchase went smoothly for you.
The Customer Experience Team
Went to our local independent and they…
Went to our local independent and they were really not interested.
Phoned RS and 40 minutes later purchased new amp and arranged installation.
Very helpful
2026年6月20日
Richer Sounds - Romford からの回答
Thank you for your 5 star review!
Joel was a pleasure to deal with
Joel was a pleasure to deal with; very knowledgeable and helpful
2026年6月17日
Richer Sounds - Romford からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service & very helpful & if…
Excellent service & very helpful & if you order something it’s delivered even to their shop very quickly. I’ve bought a lot of hi Fi equipment from Richer Sounds over the years & I’ve always had excellent service highly recommended thanks.
2026年6月17日
Richer Sounds - Romford からの回答
Thank you for your 5 star review!
I have bought all my audio from
I have bought all my audio from
Richer sounds romford.
They give good customer service the after care is great and they know what they are talking about.and thanks alot Graham & Joel for going that extra mile. Kevin flynn
2026年6月17日
Richer Sounds - Romford からの回答
Thanks for your feedback, great to read you were happy with our service.
Great experience overall
Great experience overall
Ordering online was easy, pricing was right, and collection from my local shop was straightforward.
2026年6月15日
Richer Sounds - Romford からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service as usual
Excellent service as usual. The team here are always very helpful
2026年6月12日
Richer Sounds - Romford からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds - Romford からの回答
Thank you for your 5 star review!
Richer Sounds - Romford からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Romford からの回答
Thanks for your great feedback and for supporting local business.
Friendly and knowledgeable
Friendly and knowledgeable, staff where more then happy to help, explain and demo anything. They arranged for our order to be sent straight to our house once it was in stock, which made it even easier.
2026年6月6日
Richer Sounds - Romford からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
The help i relieved was great
The help i relieved was great, I had a lot of help in which tv to buy, I returned a couple of times with small problems and manger and staff was very helpful, after this experience I will return for my electrical goods rather then go to currys
2026年6月10日
Richer Sounds - Romford からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very professional service and Manager…
Very professional service and Manager spent a lot of time with me answering several HiFi questions.
This level of service is why I shop at Richer Sounds.
2026年6月9日
Richer Sounds - Romford からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds - Romford からの回答
Thanks for your great feedback and for supporting local business.
Great in store service
Great in store service, staff knowledgeable and friendly and Competitive pricing.
2026年6月8日
Richer Sounds - Romford からの回答
Thanks for taking the time to leave us such a positive review. I’m really pleased the team provided the type of service we're known for, and that the price was what you expected.
We really appreciate the feedback and hope we can earn that fifth star next time.
Many thanks
The Richer Sounds team
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