Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ws were having problems with sound (turntable via wired connected to Bose system and bluetooth to stereo headphones). Advice given by the staff and their product recommendations proved to be exce... もっと見る
企業が回答しました
Was referred by a long supporter who has purchased sound systems for Richer Sounds for a number of years. Googled your site and found a clearance offer on a TV. It was clearly advertised with the adve... もっと見る
企業が回答しました
My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive. Delivery was... もっと見る
企業が回答しました
I phoned for advise on a new amplifier, gave my requirements to staff and straight away they recommended the Mission 778X, it arrived next day and wow the performance (especially at this price point)... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ashley at the Gidea Park store was superb! I bought a system for my son’s 21st birthday and would never have got the right one without his help. I would never use anywhere else. The knowledge that the staff have is second to none. I’d give them 100 stars if I could 😊

Richer Sounds - Romford からの回答
Joel in the Romford store was tremendously patient and helpful with my purchase of a WiiM Amp, - which is great by the way!

Richer Sounds - Romford からの回答
Friendly, knowledgable staff, good advice, TV delivered next day, soundbar included in deal, TV is great

Richer Sounds - Romford からの回答
My intended purchase was no longer available. However great advice helped me make an informed decision to buy a different product, which was higher spec but barely any more expensive.
Delivery was next day and arrived in the promised time frame.
The team courteously delivered directly to the prepared space with care.
Faultless experience from start to finish.

Richer Sounds - Romford からの回答
Very happy I used Richer sounds as the advice and service I received was great.

Richer Sounds - Romford からの回答
Dealt with Joel and Ash who were both very knowledgeable and helpful. As well as a TV I bought a Network CD Streamer which I didn't even know existed before speaking with them.

Richer Sounds - Romford からの回答
Just clear answers to all my questions, enabling me to go ahead and purchase the tv!
It was delivered the next day in perfect order!

Richer Sounds - Romford からの回答
Its the small things that make the difference. very helpful guy on the phone when i bought tcl 75 inch tv. the delivery was really quick too and carried out respectfully and professionally.
A few days after delivery of my tv i had a call from Richer Sounds to check if all was ok and if i'm happy with the item. these small things really do make a difference. i'll definitely recommend Richer Sounds to friends and family.. thank you

Richer Sounds - Romford からの回答
When placed the order by telephone at 9:15 the shop did not open till 10. Staff told me they would open the shop early for me as they were there anyway.
A week after the purchase the shop called me just to check I was happy with the purchase.
This level of customer care is exceptional.

Richer Sounds - Romford からの回答
Went to curry's to find a TV cabinet for my LG 55'' TV, i bought from yourselves, curry's had a cabinet for sale £350 plus £30 delivery, I refused to pay that fir a tacky bit of tatt, I went Richer sounds on the off chance that they may know where I could get a TV cabinet? Steve manager said we do sell them ,they are on line, Steve looked on line and found just what I wanted, lot cheaper better quality and free delivery, I'll always go Richer sounds for good price and quality service from all the staff at my local Romford store.

Richer Sounds - Romford からの回答
I wanted to say a big thank you to Ash for all his help, knowledge and patience. He took the time to explain everything properly, answered all my questions, and made choosing the right TV a really easy and enjoyable experience.

Richer Sounds - Romford からの回答
I have bought several TVs from Richer Sounds over the years and recommended them to friends. They never disappoint. They have a real shop and the staff are friendly and helpful proving that you don't have to be on line only these days to sell at top notch low prices. (They are on line as well). On this occasion I'm glad I called in as there were only a few left of the model I wanted and it was about to be discontinued. They managed to get my order in and it was delivered free and on time, in fact sooner than I had expected. With the £10 VIP discount it was also cheaper than elsewhere and whether others really had it in stock was debateable. Did I mention the six year warranty? If you want a TV or Hifi this should be your first port of call.

Richer Sounds - Romford からの回答
I received excellent customer service from Steve, when I visited the store for advice on a record player and speakers.
I purchased the product for store collection, where a different employee gave me good advice on how to set up the record player.
Prices are the cheapest available and RS also give a 6 year guarantee, hence why I buy all my audio products there.

Richer Sounds - Romford からの回答
The gentleman was great as I was not aware that kind of service exists anymore. The service was extremely good in all areas and I was very satisfied

Richer Sounds - Romford からの回答
This is not my first Richer Sound experience and I would come here again: the best level of professional service, good and reasonable advice, next day free home delivery (with tracking, time frame and phone call prior the delivery), phone call from shop few days after about any issues or concerns...and much more like price guarantee and 6 years warranty...Amazing!
Thanks you very much!
Highly recommended!!!

Richer Sounds - Romford からの回答

Richer Sounds - Romford からの回答
Was very pleased with service of staff member. Helped us choose the right stereo system for us , very knowledgable
He spent a lot of time with us and set up the stereo system so that we wouldn’t to when we got home . All we had to do was plug it in !

Richer Sounds - Romford からの回答

Richer Sounds - Romford からの回答
The staff were superb, friendly, patient with excellent product knowledge.
Helping me tailor my Hifi needs with a great deal and great advice on the cable requirements too.
Delivery was stress free, good communication.
From start to finish the service was a wonderful, pleasent experience.

Richer Sounds - Romford からの回答
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