I’ve purchased at least three high-end items from Rich Sounds and never have once been pressured into making a decision that day. Always give them plenty of advice and on many occasions, Ethan had the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... もっと見る
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I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... もっと見る
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Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
77 London Road, SO15 2AA, Southampton, 英国
- 0333 900 0036
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff are knowledgeable offering best options
Staff are very helpful and knowledgeable, offering best options, prices and any promotions going.

Richer Sounds - Southampton からの回答

Richer Sounds - Southampton からの回答
Very satisfied customer experience
I pre-ordered a new Samsung television order online but arranged to collect it from my local store in Southampton. Whilst the television took longer to reach their warehouse from Samsung than I was told I appreciate that this was outside of Richer Sounds control. I was contacted when it was ready to collect and was very happy with the friendliness and professionalism of the staff, particularly James, when I arrived to pick it up. He also helped carry it to my car and paid my car parking fee immediately without question. Overall an excellent customer experience and I am happy to have signed up as a VIP member.

Richer Sounds - Southampton からの回答
Service at its Very Best from Richer Sounds
What a fantastic buying experience from Richer Sounds, Southampton store. Expertise, customer friendly and genuine intent to satisfy the couple of questions I had, prior to making the purchase. I received my delivery next day and am absolutely thrilled with the Denon mini Hi-Fi and Fyne Audio speakers. Kudos to Paul who couldn't have been more helpful. Good old fashioned customer service at its very best.

Richer Sounds - Southampton からの回答
Great Place, Amazing Staff
I was helped by Tom and Rob today - they steered me towards buying quality speakers I am very happy with. Very friendly, amazing customer service. Without their help I would have bought something I would have been less happy with. I will definitely buy from them over ordering online whenever possible.

Richer Sounds - Southampton からの回答
TV purchase made easy.
Helpful, knowledgeable staff with good products available in stock.
Great delivery service included in the very competitive price.

Richer Sounds - Southampton からの回答
Richers at Southampton look after their customers …
Richers at Southampton helpfully explained how my delivery to the Isle of Wight was going to be managed and what would happen when.
Unfortunately the item was slightly damaged in transit but my options were helpful and they sorted things out for me.
Staff were friendly over the phone and I had a good experience, no hesitation in buying from them again.

Richer Sounds - Southampton からの回答
Excellent service.
I visited the branch in Southampton to collect a portable cd player. The staff where excellent in helping me sort out the Bluetooth connection, unfortunately it did not work, so I was given a full refund of my payment.

Richer Sounds - Southampton からの回答
The member of staff was knowledgeable…
The member of staff was knowledgeable and helpful it made choosing the right items easy and straightforward, very happy with the whole experience including the promotion delivery

Richer Sounds - Southampton からの回答
Excellent service from the initial…
Excellent service from the initial telephone conversation with Tom in the Southampton branch, through to collection in store when Rob kindly allowed me to unbox and check the DVD functionality before I left.

Richer Sounds - Southampton からの回答
I didn't want to go into the store as…
I didn't want to go into the store as there was a special promo that would end that eve, However, there was lots of useful info about the product online!! So jumped at the chance to buy the turntable. I was kept informed re delivery which thankfully was Royal Mail so no issues there. All in all very happy with my experience.

Richer Sounds - Southampton からの回答
Super speedy and helpful service (every time)
Super speedy and helpful service - called the sales team, explained what I needed & the budget - they quickly had links for me to check, picked the device that was the perfect fit for the requirement, ordered and delivered quickly.
The focus was very much on what I wanted, not on an upsell and Richer Sounds are a Company I use and trust because it feels like a personal purchase adventure, not a sales pitch.

Richer Sounds - Southampton からの回答
Marantz CD60
My click and collect order was available at the branch in less than 24 hours. Staff were friendly and helpful. The product was exactly as advertised.

Richer Sounds - Southampton からの回答
Great service and support
Purchased some KEF speakers with the help of Ben and his colleagues at the Southampton store. Ben arranged an in-store demo and made the whole process super easy. His colleagues were also kind enough to help me load the speakers into the boot of my car. Very good service all round.

Richer Sounds - Southampton からの回答
I found the information I required on…
I found the information I required on your website and ordered the pvr click and collect. In store service was polite, efficient and friendly, giving me additional information regarding this new model, just been updated following some glitches with the previous model. The excellent service came as no surprise, my husband and I have been customers of yours since 1986 and my father since before then. We would happily recommend Richer Sounds to anyone.

Richer Sounds - Southampton からの回答
Great service when visiting the…
Great service when visiting the Southampton branch. Ben was very nice and helpful.

Richer Sounds - Southampton からの回答
Great website with honest opinion and…
Great website with honest opinion and reviews. Everything competitively priced as far as I could see. The tv I bought was absolutely update date current technology and from I could find , wasn’t stocked anywhere else. Impressive. Seamless transaction, ready to collect store next day. Thanks loads.

Richer Sounds - Southampton からの回答
Great purchase from Richer Sounds
Great purchase from Richer Sounds. James was very efficient and courteous.
Very good experience from start to finish.

Richer Sounds - Southampton からの回答

Richer Sounds - Southampton からの回答
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