I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy. She took the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jeremy (Finchley Road) was excellent and gave us superb advice on the sofas that we were looking to purchase. We’re very happy with the level of service we received and would highly recommend Roche B... もっと見る
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There's no need to talk about the design, but the service is exceptional.
企業が回答しました
I’m have been your client in the past when creating my new home in Hampsted in 80 th… after downsizing I bought one important piece and some chairs …..very recently I called on your store that is movi... もっと見る
企業が回答しました
企業情報
当該企業による記述
French editor and international leader in high end furniture. Furniture and designer sofas, lighting, and decorative accessories. Customised services.
連絡先
Finchley Road 321-339, NW3 6EP, London, England, 英国
- +44 207 3178828
4.5
優良
38件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Too busy to follow through
We visited the store one Sunday to see the relocation sale. I had requested some shipping information and provided my contact details but never heard back.
2025年7月28日
Roche Bobois - London - Hampstead 2 からの回答
Dear Poonam, thank you for visiting us during our Relocation Sale at our Hampstead showroom. We're very sorry to hear that you did not receive the shipping information you requested.
A member of our team will be in touch with you shortly. Please accept our apologies for the inconvenience, and thank you for your patience.
Sincerely, Roche Bobois Management Team.
Great customer service.
2025年7月16日
Roche Bobois - London - Hampstead 2 からの回答
Dear Raissa, we are so happy to hear of your enjoyable experience at our Hampstead showroom. We take pride in our customer service and appreciate your feedback.
Sincerely, Roche Bobois Management Team.
Roche Bobois - London - Hampstead 2 からの回答
Dear Gabriela, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Roche Bobois - London - Hampstead 2 からの回答
Dear Juliette, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
store closing so bought from stock and…
store closing so bought from stock and after 2 weeks I am still waiting to hear from them about delivery
2025年6月17日
Roche Bobois - London - Hampstead 2 からの回答
Hello, thank you for your comments about our showroom in Hampstead. We are sorry that you are still waiting for delivery. We appreciate your purchase during the Relocation Sale and will investigate the delay immediately. Thank you for your patience.
Sincerely, the management team of Roche Bobois.
I am very happy with the service from…
I am very happy with the service from Roche Bobois, Jeremy is super helpful
2025年6月19日
Roche Bobois - London - Hampstead 2 からの回答
Dear Nancy, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
I had an excellent experience buying a…
I had an excellent experience buying a sofa thanks to Federica! She was very inviting and friendly but also professional, knowledgeable, and genuinely helpful without being pushy.
She took the time to understand what I was looking for—style, comfort, and budget—and guided me through the options. I never felt rushed or pressured, and I truly appreciated the patience and attention to detail.
The sofa I ended up with is exactly what I wanted, and the whole process was smooth and stress-free. We are very happy with the service so far!
Highly recommended!
2025年6月4日
Roche Bobois - London - Hampstead 2 からの回答
Dear Natalie, we are pleased to hear of your visit to our Hampstead showroom and that Federica was able to meet all of your expectations! Thank you for shopping at Roche Bobois.
Sincerely, Roche Bobois Management Team.
Roche Bobois - London - Hampstead 2 からの回答
Dear George, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Roche Bobois - London - Hampstead 2 からの回答
Hello, thank you for your feedback on our Hampstead showroom. We are so happy you enjoyed your experience and look forward to seeing you again soon!
Sincerely, Roche Bobois Management Team.
Beautiful showroom and great customer service
Foti was a great in showing the showroom and connecting with my needs
2025年2月10日
relaxed
helpful staff with a view on your opinion to share their expertise to seek the best out-come.
2025年2月6日
Great experience
We were assisted by a very helpful person and the whole experience of choice our sofa was very smooth and straight forward
2025年1月24日
Professional team with excellent ideas…
Professional team with excellent ideas and always helpful. Responded very efficiently and we are delighted with our furniture. The virtual designs are very helpful in the decision making process.
2025年1月14日
Really lovely sales person who…
Really lovely sales person who understood our requirements… not pushy in trying to sell to us and made the whole experience extremely pleasant
2025年1月17日
Welcoming showroom
The atmosphere in the showroom was very welcoming, without feeling intrusive. Fathy was helpful, polite and friendly.
The showroom is beautifully laid out and showcases the furniture well.
2025年1月14日
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