Rodos Cars レビュー 119

Rodos Cars からの回答

2026年4月11日

Dear Guest,

Thank you for taking the time to share your experience and your feedback regarding your rental with Rodos Cars Avance Rent a Car. We truly understand how such an incident can affect what should otherwise be a relaxing day on the island, and we appreciate the opportunity to clarify this for future travellers.

Regarding the windscreen damage, we would like to kindly explain that no matter how small the impact may appear, once a windscreen is damaged, it must be fully replaced. Modern vehicles, often have advanced sensors and integrated systems, which makes windscreen replacement significantly more costly than it may seem at first glance.

Concerning the insurance, we always aim to be transparent and give customers the choice based on their needs. On our website, the additional coverage that includes windscreen protection is clearly presented, and our team always encourages customers to select it in order to be fully protected and enjoy complete peace of mind during their holiday.

We fully agree with you on one important point — incidents like a small stone chip can happen very easily to anyone. This is exactly why the option for extended coverage is available, so guests can avoid any unexpected costs and continue their holiday without concern.

Your feedback is valuable and helps us further improve how we communicate these details, ensuring that every customer can make the most informed decision before their rental.

We sincerely hope to have the opportunity to welcome you again in the future and provide you with the smooth and worry-free experience that we strive to deliver every time.

Warm regards,
Rodos Cars Team
Professional car rental in Rhodes offering transparent options and full protection for a carefree driving experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Dear quest

Thank you very much for your fantastic 5 star review and for taking the time to share your experience with Rodos Cars Rent a Car Rhodes Airport.

We truly appreciate your comment — especially because, as you said, it’s not something people often say about car rental companies. It means a lot to us that the online check-in process, the fast service at the counter, and the quick vehicle collection directly at the airport made your arrival smooth and efficient.

We are also especially pleased that you highlighted the simple and fair return process. We strongly believe that customers should feel comfortable and respected, without unnecessary stress or overly strict inspections.

We wish you many more enjoyable travels and look forward to welcoming you again on your next visit to Rhodes.

Warm regards,
Rodos Cars Rent a Car
Effortless car rental experience at Rhodes Airport with quick pickup and straightforward return for a relaxed start and end to your trip
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Liebe Frau Jänsch,

vielen herzlichen Dank für Ihre tolle Bewertung und dafür, dass Sie Ihre Erfahrung mit Rodos Cars Rent a Car geteilt haben. Es freut uns sehr zu hören, dass alles am Flughafen reibungslos und schnell funktioniert hat und Sie mit dem Fahrzeug zufrieden waren.

Genau diese unkomplizierte und zügige Abwicklung möchten wir jedem unserer Gäste bieten, damit der Urlaub auf Rhodos von Anfang an entspannt beginnen kann.

Vielen Dank auch für Ihre Empfehlung — das bedeutet unserem Team sehr viel.

Wir wünschen Ihnen und Ihrer Familie alles Gute und freuen uns darauf, Sie bei Ihrem nächsten Besuch auf der Insel wieder begrüßen zu dürfen.

Mit freundlichen Grüßen,
Rodos Cars Team
Convenient airport car rental in Rhodes with fast service and well maintained vehicles for a smooth travel experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Dear Mrs. Elliott,

Thank you so much for your wonderful review and your kind words about Rodos Cars Rent a Car. We are truly delighted to hear that everything went smoothly for you, from the easy booking process to the quick communication when adjusting your arrival time.

It means a lot to us that you appreciated the clean car, the fair pricing, and especially our transparent approach with no hidden extras. Providing friendly, flexible, and helpful service is exactly what we aim for, so your feedback is a great reward for our team.

We really appreciate your recommendation and we will be more than happy to assist you again on your next visit to Rhodes.

Warm regards,
Rodos Cars Team
Reliable car rental in Rhodes offering transparent pricing and friendly local service for a smooth and enjoyable island experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Dear Mr. Murphy,

Thank you very much for your detailed and thoughtful 5 star review and for choosing Rodos Cars Rent a Car. It is a real pleasure to read such a complete description of your experience, and we truly appreciate the time you took to share it.

We are especially glad that you highlighted the smooth online booking with no deposit, the quick airport process, and the preparation of your documents in advance. This is exactly the experience we aim to deliver — fast, clear, and without unnecessary waiting.

It is also great to hear that the additional driver was arranged seamlessly, and that you appreciated the transparency of having full insurance included, without upselling or hidden costs. Your comments about the vehicle condition at the end of the season are very fair and realistic, and we are pleased that the car performed reliably throughout your trip.

We also thank you for mentioning the easy pickup and return process at the airport, as well as your practical advice regarding additional coverage — this is very helpful for future travellers.

We wish you many more enjoyable journeys and truly look forward to welcoming you again on your next visit to Rhodes.

Warm regards,
Rodos Cars Team
Transparent car rental in Rhodes with fast airport service and full insurance options for a simple and worry free travel experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Dear Mrs. Pullerits,

Thank you very much for your wonderful 5 star review and for choosing Rodos Cars Rent a Car. We are delighted to hear that you found our service to be good value for money and that the delivery of the car directly to your accommodation in Rhodes Town made your day easier and more convenient.

It’s great to know that the communication was smooth and responsive, and that everything went seamlessly with both the rental process and the vehicle itself. Moments like the transfer to the port are part of the service philosophy we believe in — adding small touches that make your overall experience more comfortable and enjoyable.

We truly appreciate your kind words and hope to welcome you again on your next visit to Rhodes.

Warm regards,
Rodos Cars Team
Customer focused car rental in Rhodes offering hotel delivery and flexible service for a smooth island travel experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2026年4月11日

Dear Mr. Armour,

Thank you very much for your fantastic review and for choosing Rodos Cars Rent a Car once again. It truly means a lot to us that you returned for a second time and had an experience just as good as your first.

We are very pleased to hear that the booking process was easy, the waiting time minimal, and that you received exactly the car you selected. It’s great to know the Citroen C3 met your needs perfectly for your two-week stay and that everything worked as expected.

Your continued trust and your intention to use our services again are the best rewards for our team.

We wish you many more enjoyable trips and look forward to welcoming you again on your next visit to Rhodes.

Warm regards,
Rodos Cars Team
Reliable car rental in Rhodes with fast airport service and well prepared vehicles for a comfortable and easy holiday experience
🌐 www.rodoscars.gr

Rodos Cars からの回答

2025年10月13日

Lieber Herr Zeitler,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit Rodos Cars zu teilen. Es freut uns sehr, dass alles reibungslos verlief und Sie mit dem Wagen zuverlässig unterwegs waren.

Ihr Hinweis zur Smartphone-Kopplung ist sehr hilfreich – einige unserer Fahrzeuge dieser Kategorie verfügen bereits über diese Funktion, bei manchen älteren Modellen kann sie jedoch fehlen. Wir erweitern unsere Flotte fortlaufend, und die neuesten Modelle sind bereits vollständig mit Apple CarPlay und Android Auto ausgestattet.

Wir danken Ihnen auch für die fairen Worte über die problemlose Verlängerung und den freundlichen Service. Beim nächsten Besuch auf Rhodos würden wir uns sehr freuen, Ihnen eines unserer neueren, voll ausgestatteten Fahrzeuge bereitzustellen – gern direkt an Ihrem Hotel oder am Flughafen.

Mit herzlichen Grüßen,
Rodos Cars – Avance Rent A Car
www.rodoscars.gr

Rodos Cars からの回答

2025年9月23日

Dear Mr. Williams,

NOT BEEN ABLE TO SERVE YOU AND LOOSE THE BUSINESS IS MORE FRUSTRATING FOR US THAN IT MAY HAVE BEEN FOR YOU!

Thank you for your feedback. Please allow us to clarify: the availability of cars depends on several factors, especially in LAST MINUTE requests. While a car might be available in South Rhodes, it may not be available for immediate delivery in North Rhodes.

As you correctly mentioned, what you submitted was a RESERVATION REQUEST and not a confirmed reservation. When there is actual availability, the system automatically confirms your booking—no extra confirmation is needed. In your case, the requests could not be accepted due to limited last-moment availability.

Regarding communication, kindly note that a message is always answered, but sometimes not instantly. If an immediate reply is required, the best way is to call directly so that an available representative can assist you right away.

We truly believe that a rating should reflect an actual rental experience. In the vast majority of cases, with just two days’ notice, we are always able to provide a car, as we have the largest fleet on the island. Same-day or next-day requests can occasionally be impossible to fulfill.

Finally, please note that to make a reservation the only mandatory details are name, email, and phone number. All other information (such as licence and passport details) can be safely provided later, after the booking confirmation or even at the car collection.

We would be glad to welcome you properly in the future and show you the level of service thousands of our customers enjoy every season.

Warm regards,
Rodos Cars – Rent a Car Rhodes

Rodos Cars からの回答

2025年9月12日 に更新

Caro Signor Antonino,

La ringraziamo moltissimo per la Sua recensione a 5 stelle e per aver scelto Rodos Cars per il Suo noleggio auto a Rodi. Siamo lieti che la prenotazione online con copertura assicurativa completa, il ritiro in soli 5 minuti senza deposito cauzionale e la consegna veloce abbiano reso il Suo noleggio semplice e senza stress.

Ci fa piacere sapere che la Citroën C1, perfettamente pulita e curata, Le abbia permesso di esplorare l’isola senza problemi per tutta la settimana. Speriamo di accoglierLa nuovamente alla Sua prossima visita a Rodi.

Cordiali saluti,
Rodos Cars
www.rodoscars.gr

Rodos Cars からの回答

2025年9月12日

Hello Mr. Welk,

Thank you for your feedback and for choosing Rodos Cars for your car rental in Rhodes. We’re pleased to hear that the car itself met your expectations.

Please kindly review your rental agreement: it specifies the exact rental period, which was also noted by our representative at the time of car collection and explained when the contract was reviewed with you. The rental agreement determines the start and return times to ensure clarity for both parties.

The practice you mentioned is standard for car rentals at airports or ports, where companies operate fixed stations and vehicles can be returned at any time to match flight or ferry schedules—allowing the same car to be rented again without losing a rental day.

For rentals like yours, where the vehicle is delivered and collected at your residence rather than a staffed station, the return time is agreed in advance between the renter and the company. This timing allows us to collect, clean, and inspect the vehicle, then transfer it to another location for the next customer without losing a rental day. Importantly, the rental price is calculated with this practice in mind, and no separate delivery or collection fee is added as long as the car is returned on the agreed evening before.

Should a customer wish to keep the car overnight or adjust the rental period to different times, we are always happy to review such requests, and—depending on availability—approve them with an adjusted price.

We value your understanding and appreciate your comment, which helps us clarify our procedures for future guests. We hope to welcome you again and provide another smooth car hire experience on your next visit to Rhodes.

Warm regards,
Rodos Cars
www.rodoscars.gr

Rodos Cars からの回答

2025年9月7日

Hello Mrs. Newbold,

Thank you very much for your kind words and for choosing Rodos Cars for your car rental in Rhodes. We are delighted that you enjoyed the booking process, the delivery of the car, and that our team could assist you easily with extending your rental. It means a lot to us when our guests appreciate the efficiency and communication we always try to provide.

We wish you and your family all the best, and we look forward to welcoming you again on your next holiday in Rhodes.

Warm regards,
Rodos Cars - Avance - Rent A Car
www.rodoscars.gr

Rodos Cars からの回答

2025年9月7日

Hello from Rhodes Mrs Madalin

Thank you for your feedback. Please allow us to clarify the situation. For last-minute reservations, communication is always essential. Since our bookings include free cancellation and no prepayment, we must confirm directly with the customer before sending a car. Otherwise, our team could arrive at the delivery point and find no customer there, which would mean a significant loss of time and resources.

In your case, after the missed call and your request, we immediately offered to organize a new delivery within just 30 minutes. This required three people (one with the rental car, one return driver, and a representative for the contract) to reach your location — at no extra cost. We believe this shows our dedication to serving customers who trust us for their car rental in Rhodes, even at the very last moment. We are also proud to be one of the very few companies on the island able to arrange car deliveries to any location in Rhodes on such short notice.

Regarding the price: our cars start from €16/day with full insurance when booked early in the season for a week or longer. Prices always depend on the car model, rental period, and time of year — in August, naturally, rates are higher.

We are sorry this experience did not meet your expectations, but we hope this explanation helps you better understand our procedures.

Warm regards,
Rodos Cars
www.rodoscars.gr

Rodos Cars からの回答

2025年9月7日

Hallo Herr Welsen,

vielen Dank, dass Sie sich für Rodos Cars entschieden haben und für Ihre freundliche Bewertung zu Ihrer Autovermietung in Rhodos. Es freut uns sehr, dass Sie mit der Abholung und Rückgabe an unserer Station NEW Marina in Rhodos Stadt so zufrieden waren. Unser Team legt großen Wert auf Freundlichkeit und Flexibilität, daher ist es schön zu hören, dass Sie dies genauso erlebt haben.

Wir wünschen Ihnen und Ihrer Familie alles Gute und hoffen, Sie bald wieder bei uns in Rhodos begrüßen zu dürfen.

Herzliche Grüße
Rodos Cars
www.rodoscars.gr