Rodos Cars レビュヌ 

127
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TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

We hired a car at short notice to be delivered to Koskinou & dropped off at Rhodes Airport. We dealt with Christina who was very helpful & responsive. Contacted me within 30 mins of my super easy onli... もっず芋る

5぀星のうち4の評䟡

Vuokrasimme Peugeot 208, saimme Toyota Aygon. Olimme tyytyvÀisiÀ autoon jossa oli kaikki herkut. Ottakaa ihmeessÀ pikkuauto Rodokselle, etenkin jos suuntaatte keskustaan. Rodos Cars teki vuokrauksesta... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have been booking with Rodos Cars now for almost 5 years. All our booking are done from their easy to use website. Type in Rodos Cars in Google to locate their website. They have a great sel... もっず芋る

5぀星のうち5の評䟡

We hired a car at Rodos Cars in Amada Collosos Resort. Maria was really helpful, we’ve had a nice vw t-roc cabriolet to explore the island. Really easy, 10 min of paperwork and we’ve had our car book... もっず芋る

䌁業が回答したした

䌁業情報

  1. 乗り物・運茞

さたざたな倖郚゜ヌスから提䟛された情報

Founded in 1989, with a big fleet of cars, Rodos cars is the leading hire car company on the island, due to its excellent customer service, professionalism, and competitive rates. The biggest hire car company on Rhodes, we offer a wide choice of new quality cars, ranging from small budget cars, to our more comfortable premier range, allowing you to tour the island in luxury. All cars are fully insured, without excess, allowing you peace of mind. Car rental Rhodes airport - Cars are delivered directly to the airport /port or your accommodation by our friendly staff, who know the island well and are happy to provide you with useful tips and information to help you stay safe and explore the island's beautiful attractions. To ensure everyone can enjoy the beauty of our Island and your holiday Rodos Cars can excursively offer you electric mobility scooters and adapted mini buses for hire so everyone can travel in comfort and safety. Mobility for everyone with RODOS CARS


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4.3

優良

TrustScore 5段階評䟡の4.5

127件のレビュヌ

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4.3

すべおのレビュヌ

(127)

過去12か月のレビュヌ数: 27ä»¶

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5぀星のうち5の評䟡

My choice of rentalcar on Rhodes.

Everything from booking the car , going through the car the car it self and returnal of the car went smoothly the rep that served me the car to the hotel in
Rhodes town at Aquarium view hotel was a true proffesional and friendly nice and very serviceminded.

I will for sure book a car again by this company as i have done before. If you want a good experience and a quality service and Quality care use this company.

2024幎5月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Great

Absolutely brilliant service from Sevi at the Blue Bay Hotel.
Car was lovely. So clean and new.
Would highly recommend.

2024幎5月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience with Rodos cars

Have used Rodos cars both times we’ve been to the island and can’t fault them. The price you’re quoted is what you pay, damage waivers etc all included unlike a lot of hire companies. Quick pick up and drop off (we were on our way 10 minutes after collecting our cases). Word of warning though if you get a Toyota Yaris sometimes if the interior mat gets pushed up too far can stop the clutch being depressed fully then the car won’t start. Phoned Rodos to say there was a problem with the car intermittent starting but they immediately knew what the problem was. Helpful and friendly staff

2023幎10月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service


Sevi at the Labranda Blue Bay really took the time to discuss abd understand our family needs . She recommended the perfect car , gave us some fantastic insights into local places to visit and really made us feel comfortable with driving in Rhodes (wife and I were a bit nervous)
Filled In the paperwork and arrived next morning to find we had been upgraded free of charge to a brand new vehicle in immaculate condition.

Definitely recommend Rodos Cars at Labranda

Ps thankyou Sevi you made our trip

2023幎10月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Great value one all in price no hard sell insurance. Why can't all car hire be like this.

Go to Rodos labanda blue hotel rhodes.."how much for small car one day" ..40 euro sir...I wait for the inevitable " and would you damage insurance, waiver protection insurance,wheel rim insurance tyre insurance, collision waiver etc etc etc..no it's 40 euros all in. The car was good for the price and what we needed returned...no inspection under a million watt light to find on scratch (had that before)highly recommended

2023幎10月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic company

Firstly, this is an excellent company, went out their way to have the right car and child seat for my granddaughter, excellent quality too. I hired a smaller car too while we had our holiday in Lindos, lovely quality. Any queries or changes, they were only too happy to help and respond within the hour. Just fantastic.

2023幎9月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Petrol scam attempted. Be wary

Things were going well with the rental until it was time to return, the lady at the Diagoras airport airport return station insisted we pay extra for missing fuel (less than a tick less than when we returned) and asked for 15 euros. When I got to the office to pay she pretended there had been a mistake and said “actually, my mistake it’s 20 euros”. I challenged her on this and said “no problem, give me the keys back I’ll go and top up the petrol” and she then admitted that she was actively trying to scam me and wanted an additional tip. Shameless, these sorts of experiences will divert tourists away not only from your business but also the country as a whole, you cannot treat tourists like this, it left a really sour feeling on my exit of your beautiful country. I can’t believe I’m saying this In 2023 but be wary of scammers

2023幎9月24日
自発的なレビュヌ
5぀星のうち1の評䟡

A big disappointment

My partner is a pro when it comes to cars. We asked for a serious luxury vehicle. Porsche wasn't available so we settled for an Audi A3, it's just a shame that on the morning of collection we found out that it was a car from 2016!!! The driving experience was extremely bad. At the end of the day we returned the car, we only asked for a refund for half the next day. And of course we were refused because there is no refund. And we were told why we didn't call to report the vehicle? And I don't understand if you had a better car from the beginning why didn't you give it to us.... I expected much more from a company of this size!

2023幎9月20日
自発的なレビュヌ
Rodos Cars ロゎ

Rodos Cars からの回答


Dear Sofi Mor,

I'm sorry to hear about your recent experience with our car rental service, and I want to extend our sincerest apologies for any inconvenience you encountered during your rental.

Firstly, we appreciate your understanding of the challenges the car rental industry faced during the recent coronavirus crisis, leading to the extension of the usage of certain vehicle models beyond our usual three-year limit. This was indeed a necessary step to ensure that we could continue providing services to our customers despite the constraints faced by car manufacturers.

However, it's disheartening to hear that you were not satisfied with the Audi A3 you received, especially given your preference for a luxury vehicle. We understand that the driving experience did not meet your expectations, and we genuinely regret any discomfort you experienced as a result.

Our commitment is to ensure that our customers have a seamless and enjoyable experience with our rental cars, and I apologize for any lapse in meeting that standard in your case. We value your feedback, as it helps us improve our services.

Regarding the refund request for half of the next day's rental, I understand your disappointment with our initial response. In normal circumstances, our policy does not allow for refunds once a vehicle has been collected. However, it's clear that your experience was not up to our usual standards, and we want to make it right.

Starting from this year, the production issues faced by car manufacturers have been resolved, allowing us to return to our standard practices of providing top-quality vehicles to our customers. We also take your feedback seriously, and your comments will be used to ensure that similar situations are avoided in the future.

We would be more than willing to offer you a special discount on your next rental with us as a gesture of goodwill and an opportunity to regain your trust. If you decide to make another reservation with us, please contact our reservation department and reference this message. We are committed to providing you with the exceptional service you deserve.

Once again, we apologize for any inconvenience you experienced during your recent rental and thank you for your understanding. We hope to have the opportunity to serve you again in the future and demonstrate the high standards that have made our company one of the most reliable in the tourism industry in Rhodes.

Best wishes from Rodos Cars Management and Staff, and we look forward to welcoming you back to Rhodes.

Sincerely,

Savvas F. Dimitropoulos
Car rental Agent -Business Development Manager
Head office : 85103 Kolympia ,Rhodes - Greece
Tel. 00302241056567
Fax. 00302241056568
Mob. 00306936757426
Website : www.rodoscars.gr
Email : savvas@rodoscars.gr

5぀星のうち4の評䟡

Tutto ok ma consegna al porto migliorabile

Comoda prenotazione online senza alcun pagamento anticipato. Anche il prezzo Ú stato conveniente per essere agosto.

Unica pecca la consegna al porto Ú stata molto disorganizzata, non ci avevano dato alcun riferimento preciso e quando siamo arrivati non trovavamo nessuno. Alla fine siamo riusciti a trovare l'incaricato dopo aver chiamato, il quale da solo doveva però occuparsi di tutti gli arrivi e quindi non Ú stato particolarmente disponibile (gli abbiamo fatto notare una spia accesa ma non ha saputo aiutarci).

La macchina era una fascia economy, ma la.nostra era una vecchia panda non particolarmente pulita.

2023幎8月20日
自発的なレビュヌ
5぀星のうち1の評䟡

What has gone wrong with this car hire


What has gone wrong with this car hire company, they claim all fleet are clean and new, I booked car hire with rodos cars for airport pickup to start our holiday in Rhodes, our flight arrived at 23.00 as planed, we were tired and it was late, got the keys to the car and drove down south to resort, the next day I was shocked at how bad the car was, it must be at least 10 years old, has been round the click in milage and was filthy dirty inside and out, in all the places a bucket of water would never reach, the steering wheel was disgusting and warn out with lumps of the leather missing, the internal door cards were warn out and disgusting, the windscreen wipers were warn out and stuck to the windscreen, fortunately it didnt rain, the headlight glass was worn and scratched and degraded by sunshine due to the age obscuring most of the light put out at night, the hole car should never have been put out for hire, it cost me €541 for twelve days and is the most I have ever paid after 13 years of hiring cars in Rhodes, please avoid this company as you may end up with a car like ours that is not fit for hire, every time we went over a bump or around a tight bend, a open door alarm would sound and warning on the dash board that a door is open, this happened on every journey and was very off-putting and distracting. I have photos of this unroadworth car showing all the details mentioned but can't find out how to upload them.

2023幎9月12日
自発的なレビュヌ
5぀星のうち2の評䟡

Rhodes. Soft top a new 4-5 year old!

In Rhodes and decided to hire a soft top Audi to travel around island.
Whilst the idea was great, they advertise cars as new. Outside was good but inside included broken radio, broken seats and would say was 4-5 years old.
Before signing any paperwork check the car over, no matter what rep says.

2023幎8月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Peccato, poteva essere e non Ú stato

Tutto bene finché non si Ú verificato un evento drammatico. Le famose variabili che fanno capire che azienda abbiamo di fronte quando si presentano.
In breve, ero con famiglia a Rodi e sono scoppiati gli incendi. Causa evacuazione abbiamo dovuto sospendere la vacanza. Vi risparmio i disagi perché esulano da questa recensione. Alla restituzione anticipata dell'auto le persone con cui parliamo (al desk in areoporto e nel parcheggo di consegna) ci dicono che non possono rimborsarci in quel momento e che dobbiamo contattare il manager via mail. Finite le peripezie di rientro in Italia contatto il manager. Scrive che purtroppo non possono restiuirci i soldi relativi ai giorni di non utilizzo auto perché "abbiamo già anticipato tasse, assicurazioni" ecc. Gli faccio notare che c'erano molti turisti in attesa di ritirare auto e che quindi mi sembra strano che abbiano avuto problemi a nolaggiare la "nostra" ad altro cliente. Mi dicono che possono darmi un voucher nominativo per la prossima estate (...). Me lo scrivono via mail il 29 luglio sera indicando come termine tassativo di risposta il 31 mattina. Leggo mail il 31 sera e mi stupsco di quella dead-line perché gli avevo spiegato tutti i nostri disagi e il rientro traumatico in Italia.
Risultato: nessun altra comunicazione da parte loro. Gli ho comunicato la mia insoddisfazione anticipandogli i contenuti di questa recensione.

2023幎7月26日
自発的なレビュヌ
Rodos Cars ロゎ

Rodos Cars からの回答

Dear Mr. Alessandrini,

We deeply regret the unfortunate disruption of your vacation caused by the wildfires in Rhodes. Understanding the challenges you encountered during this distressing situation is of paramount importance to us.

With regard to the premature return of the car due to the evacuation, we are committed to catering to our customers' needs to the best of our ability. However, it is essential to elucidate that our policies and agreements encompass a variety of components such as taxes, insurance, and other expenditures that are both prepaid and non-refundable. This complexity can occasionally present challenges in facilitating immediate refunds. Our utmost aim is to ensure equitability for all parties involved. While the decision to return the car ahead of schedule was one you made, possibly for valid reasons, it's worth noting that a number of other patrons chose to retain their rentals and continued their vacations at alternative locations on the island. Your decision to initiate an early return has its merits, and therefore, the responsibility for the car's return cannot be attributed to our company.

The offer of a voucher for a future visit is an act of goodwill, one that was not obligatory on our part. Its purpose is to extend to you the opportunity to derive the benefits of your rental at a different time. We apologize if there was any ambiguity in our communication regarding the stipulated deadline and we sincerely value your feedback.

Warm regards,

Customer Relations
Rodos Cars - Car Rental Rhodes
www.rodoscars.gr

5぀星のうち5の評䟡

I am always nervous about hiring


I am always nervous about hiring vehicles abroad, however George from Rodos Cars made the experience completely easy. The car was delivered to our hotel where he went through the paperwork and showed us the car. All the cars are spotless, they look as though they have been driven off a forecourt. Absolutely great service and thank you George.

2023幎6月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service,Clean cats,affordable rates

Excellent service from start to finish.
The staff are amazing, friendly and very professional. We stayed at Kresten Royal Resort in Rhodes and everything was straight forwad we rented a car then a buggie no hidden charges and very affordable rates, the cars were cleaned and sanitised.Thank you to Nikos and your Colleagues you guys are amazing keep up the excellent service ...

2023幎6月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Vals document/oplichters

We bestelden een auto bij Rodos cars online. De ochtend nadien stond een man voor ons hotel te wachten en reed ons naar een parking zo'n 200 meter verderop waar de bestelde wagen stond geparkeerd. Daar werd het contract ingevuld met rijbewijs- en identiteitsgegevens. Ook de visagegevens werden overgemaakt. Na dit alles vroeg de man om te betalen. Wij betaalden het afgesproken bedrag contant. Vervolgens vroeg ik de schade die reeds aangebracht was aan de wagen voordien, te beschrijven op het formulier in het voorziene vak. De man weigerde dit te doen. Hij vroeg me het document te ondertekenen waarop stond dat de wagen zonder schade ons werd bezorgd. Echter stond er aan zeer grote schram op de zijkant van de wagen. Wanneer ik weigerde het document met valse informatie te ondertekenen, zei hij dat hij alles zou annuleren en dat we hem 20 euro moesten betalen voor het leveren van de wagen. Dit weigerden wij. Hij riep ons nog na dat hij dit via Visa zou aanrekenen. Hierop blokkeerde wij onze kaart. Ik vrees dat het oplichters zijn.

2023幎5月21日
自発的なレビュヌ

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