Robin Hood Watersports レビュー 

995
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service from the Roho Team. Original order of multiple items was delivered in good time with all goods presented and corrected. Had to seek exchange on one item due to sizing and again receiv... もっと見る

5つ星のうち5の評価

No upselling just genuinely great staff (all of them) but shout out to Steve who has help me through out my Kayaking journey. Advice, tips and just great customer service and knowledge which has saved... もっと見る

5つ星のうち5の評価

Recently took two sets of scuba diving regulators into this business for service several days apart. The reception staff were brilliant booking the items in and when the 1st set reached the top of the... もっと見る

5つ星のうち5の評価

Robin Hood Watersports is simply the best from every perspective. Great gear, competitively priced. Superb service, the guys at RH Watersports are really friendly and happy to spend time... もっと見る

企業が回答しました

企業情報

  1. ダイビング ショップ
  2. ギフト ショップ
  3. セーリング用品店
  4. ウィンター スポーツ用品店

さまざまな外部ソースから提供された情報

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


連絡先

4.8

優良

TrustScore 5段階評価の5

995件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(995)

過去12か月のレビュー数: 34

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5つ星のうち5の評価

Great Service!

At all stages of my purchase RoHo made sure everything was in order and were very timely & professional in their transactions.
Quality item, well priced and expertly delivered.

2023年1月24日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hi Martin,

Thanks for the review. We're really glad you feel you recieved great service whilst shopping with us.

Thanks,

Joe

5つ星のうち5の評価

Absolutely awesome company

Absolutely awesome company. Every staff member goes above and beyond to help you. They always offer the best advice, not just what is most expensive. I recommend them to everybody and wouldn't go anywhere else for watersports equipment :-) thank you!

2023年1月26日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hi Ginny,

Thanks for the kind review; its much appreciated. See you in store soon!

Thanks,

Joe

5つ星のうち5の評価

Excellent Communications from RoHo and…

Excellent Communications from RoHo and great prices. Easy to read and use website, lots of great content on their blogs.
George went the extra mile with fitting extra grips I purchased to my kayak and delivery was on time as originally agreed. Really pleasant chap. Will definitely use them again.
Thanks.

2023年1月24日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hi Brian

Thanks for taking the time to provide this, your comments are really kind.

Enjoy the Ripper, I know you will :-)

George

5つ星のうち1の評価

Don't buy here anything!

Don't buy here anything!

Absolutely awful service. My order #000012740 to South Korea is stuck on the Korean border since October, 14 because of the documents wich were made wrong. Several times I asked the seller to solve the problem or help anyhow but I got no any answer. At all! Now I just want my money back, and since there are no any comments from the shop I guess I'll go to court soon.

If the shop wants to solve the problem - contact me.

UPD after the shop's answer:

According to my experience of orders in international online stores, if I pay for delivery to the store - the store solves the problems that happens in the process. My package was stuck at the Korean border, you, first, did not notify me about the fee, second, totally ignored my requests for help. You partially returned the money even for the goods (the money for delivery there and back hasn't been returned), a month after it was returned to you. If I hadn't written this review, the money would not have been returned at all. As a result - there are no goods, money is lost. I paid for YOUR MISTAKE.

2023年1月26日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hi Pavel,

We're very dissapointed to read your review and 1 star rating, especially considering we weren't at fault throughout the delivery. We can confirm the paperwork was correct, and the issue was with the helmets not being picked up from South Korean customs by yourself, which was made clear in emails.

After many weeks had passed without you collecting the goods from customs, potentially because of the duty fees which needed to paid by yourself, we had to have the goods courriered back to the UK.

We couldn't refund you before the helmets had arrived back with us, however, they have now arrived back from South Korea so a refund has been actioned.

Thanks,

Joe


5つ星のうち5の評価

New boat purchase and delivery

From initial contact, advice and organising a reasonably priced and very effective courier...superb service from Joe at RHW

2023年1月9日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hi Jason,

Thanks for the review. I'm glad to hear you had a good experience shopping with us. I'm sure you'll have hours of fun in your Ripper!

Thanks,

Joe

5つ星のうち5の評価

10/10

George and team go beyond for fellow paddlers, people looking to get into a sport or just anyone for that matter! They are a great team and very supportive.
First class service with some great products at great prices!

If your thinking about going to Robin Hood, don’t hesitate:)) even give them a message, they are always happy to help!!:)

2023年1月1日
自発的なレビュー
Robin Hood Watersports ロゴ

Robin Hood Watersports からの回答

Hello Josh,

Thank you for leaving a review; it's much appreciated. We look forward to seeing you continue to progress on whitewater! its been great to see so far.

Thanks,

Joe

5つ星のうち5の評価

Fantastic shop and dive school

Fantastic shop and dive school, and super, Knowledgeable staff- Especially Lindsey for whom nothing was too much trouble. Friendly as efficient and great product knowledge. Definitely recommend!

2022年11月8日
自発的なレビュー
5つ星のうち5の評価

Excellent service, great products and communication

Excellent service, website works well, options were good, aftersales was exemplarary, from personal e-mail of dispatch and hand written note (always get me!), the delivery service was poor for me (DHL) but that is likely due to my out-of-town address. Will (in fact already have) shopped with again, highly recommeded.

2022年10月19日
自発的なレビュー
5つ星のうち5の評価

Best 1st lesson anywhere

We did our 1st Suba dive lesson last night and it was fantastic, very easy lessons and the teachers were so friendly and understanding, was put at ease from the start and didn’t want it to end, would definitely recommend Robin Hood to anybody. Fantastic place can’t wait for our next one.

2022年10月20日
自発的なレビュー
5つ星のうち5の評価

Rolling a Kayak

I’ve had an unreliable roll - or more accurately a “probably not” roll for some years now. I have Just finished a series of coached rolling session using Robin Hood’s training pool and now have a reliable roll. The coaching I received from Joe was absolutely top notch. I would have no hesitation recommend these sessions to anyone trying to develop or improve their roll.

2022年10月11日
自発的なレビュー

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