Extremely disappointed with their service. Came to do the works, then realised they put the wrong windows in and had to come again for a second time. We were charged BOTH times. And the worst p... もっと見る
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レビュアーのコメントを見てみましょう
It's been a total pleasure working with this company. I needed a new front door, and from beginning to end everything ran smoothly- budget never changed,and schedule on time, all involved were totally... もっと見る
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The Sash Window Workshop have excellent installers who do a very professional job. Shane installed French doors and windows in my home which fit perfectly and work perfectly. The double glazing keeps... もっと見る
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We chose a local firm - it seemed wise as we had very large tall sash windows in a mid-Victorian house. Initially, the ground floor first and then many years later the upper floor. Very satisfied w... もっと見る
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企業情報
The Sash Window Workshop について
当該企業による記述
The Sash Window Workshop are a multi-award-winning company that was established in 1994. We specialise in traditional, energy-efficient timber windows and doors. Handcrafted in Berkshire we offer an installation and draught proofing service across London and the South and a supply only service nationwide.
Our products and services include:
- Replacement Timber Sash Windows
- Replacement Wooden Casement Windows
- Timber Doors
- Secondary Glazing
- Draught Proofing and Overhaul
We understand the importance of providing excellent customer service and a high quality product, and are proud that around half of our orders come from previous customers or recommendations.
We design and manufacture elegant, thermally efficient windows and doors to suit your home. Excellence and attention to detail extends into everything we do.
We are also proudly recognised as a Which? Trusted Trader.Our replacement Accoya windows and doors come with a 50 year anti-rot guarantee.
Contact us today on 01344 868 668 for a free, no obligation site survey and quotation.
Bespoke Timber Window and Door Specialists
当該企業による記述
- We pride ourselves on delivering exceptional craftsmanship, unparalleled service, and innovative solutions.
- We offer a wide range of timber windows and doors to enhance some of Britain's finest homes. Our Values -Craftsmanship: We believe in the art of creating high-quality products that stand the test of time. -Service: Our dedicated team is always here to provide you with the best possible experience. -Innovation: We continuously seek new ways to improve and innovate, ensuring that we stay ahead of the curve. -Sustainability: We are committed to sustainable practices that benefit both our customers and the planet.
Our Guarantees For Your Peace of Mind
From our workshop in Berkshire to your home and from paint and glazing to joinery and anti-rot timber - all our work is guaranteed so you'll know you've made the right choice with The Sash Window Workshop.
連絡先
4 Kiln Lane, RG12 1NA, Bracknell, 英国
- 01344 868 668
- info@sashwindow.com
- www.sashwindow.com
TIMBER WINDOWS AND DOORS
4.5
優良
200件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Really happy with the whole experience of the sash window workshop right from getting a quote through to the office staff keeping us up to date on fitting schedule and the fitters themselves. The Windows look fantastic!
2016年1月14日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Rebecca,
Thank you for your online recommendation. I am delighted to hear that you were happy with the whole experience from quotation to installation.
I hope your new sashes serve you well into the future, and I would like to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
SMOOTH OPERATION
Having proper draught proofing is not cheap, but this was as pleasant an experience as it could be. Everyone was polite, friendly and professional, and the process was made clear at all stages by helpful information verbally and in writing. On the day, the craftsmen were punctual, covered everything and cleared up well. The work appears to be excellent, and we can feel the difference it has made to warmth and soundproofing. So, altogether, satisfied customers. Thank you.
2016年1月11日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Mrs McGlashan,
Thank you very much for your positive review. I am glad to hear that you are happy with both the service provided, and the work carried out to draught proof your timber windows.
I hope that your draught proofed windows continue to serve you, and make your home feel warmer and quieter, well into the future.
I would like to thank you for trusting us with your business; we hope that one day we might work with you again.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent Job!
We had decided to have a number of original sash windows replaced to try and address the constant gale raging through the house from the rattling sashes. We wanted to minimise the mess and ideally just draft proof and replace the original windows with double glazing rather than replace the entire thing. We had many quotes, many of whom said they could only replace the whole window and many pushing PVC alternatives. The Sash Window Workshop had no issue in meeting our requirements and surprisingly came in with a very competitive quote.
We had one window done as a trial of the company and a trial of the workmanship and I have to say, the result was unbelievable. The job was completed in about 3 hours, no mess at all and actually couldn't tell that the sashes had been replaced as the job looked so good. We've since had another 2 replaced and again the quality of the job was excellent with no mess afterwards and no redecoration required. We will continue to use The Sash Window Workshop to replace the remaining single glazed sashes once there's enough cash in the bank!
2016年1月5日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Mr Fielding,
Thank you very much for your online review. I am delighted that you found the workmanship to be excellent.
We always aim to provide our customers with a quote for work that best suits their individual needs, so I am glad to hear that we were able to meet your requirements to the high standards that we expect.
I would like to take this opportunity to thank you for trusting us with your business. I hope your windows continue to serve you well into the future.
We look forward to working with you again.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Work of art
The product was well made and the two people who came to fit the french doors were very good at what they did,they were very keen to finish it all off to our satisfaction.
They made very little mess,made short work of the old door,and cleaned up after,and did it all by lunchtime,and still left me half of the chocolate digestives,star team.
It pays to have a bespoke company with skilled people to a job like this.
2015年12月22日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Peter,
Thank you very much for your positive online review. I am delighted to hear that you found your new french door to be well made, and were happy with the service provided by our two fitters.
We do our utmost to ensure there is minimum disruption for our customers while carrying out the work, so I am glad to hear that very little mess was made and that the work was completed by lunchtime for you.
I would like to take this opportunity to thank you for trusting us with your business. I hope your new door serves you well into the future; if you do have any issues, please let us know.
Best Wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent workmanship and service
I live in a conservation area in central London and needed to get all my draughty and partially rotten old sash windows replaced with double-glazed units. Sash Window Workshop responded quickly and efficiently to my enquiries, calling back when promised and keeping appointments punctually. My windows were custom made and fitted in three batches. The various fitters were polite, worked hard, kept to schedule and cleaned up afterwards. I am very happy with the windows and frames which are solidly made, look good, operate smoothly and meet the requirements of the conservation area.
Sash Window Workshop are at the top end of the replacement window business. I am sure there are cheaper companies who would claim to offer an equivalent service but if you are prepared to pay a bit extra for faultless service and a first-rate product then Sash Window Workshop are the ones for you.
2015年12月16日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Robbie,
Thank you very much for your recommendation. I am delighted to hear that you found the service and workmanship to be excellent, and I will pass on your positive comments to everyone involved.
We do our utmost to deliver the highest standards, so receiving positive feedback from happy customers makes all the difference to us.
I would like to take this opportunity to thank you for trusting us with your business. We really enjoyed working for you, and hope your windows serve you well into the future.
Best Wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent window company
Very good service all round. Pleasant, helpful and a v nice window!
2015年12月14日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Sarah,
Thank you for your positive review. I am delighted that you are happy with both the service provided and your new sash window.
I hope the window serves you well into the future, and I would like to thank you for trusting us with your business.
Best Wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Excellent
Probably not the cheapest, but lovely windows, very little mess very happy
Update 2024, windows still excellent. Zero issues
2015年12月3日
The Sash Window Workshop からの回答
Hello Mr Shard,
Thank you very much for your online review. I am delighted to hear that you are very happy with your new windows, and I hope they serve you well into the future.
I would like to take this opportunity to thank you for trusting us with your business.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Very good window quality and fitting but poor preparation and painting.
The actual windows, fitted into an original Victorian 3 aspect flat 6 pane sash window, were well made and were fitted very well by a pleasant and efficient team. The painting however was not up to the standard I was led to believe. It was not sufficiently rubbed down to remove lumps and blemishes, the overall finish looks more like an undercoat, a window pane was scratched (this was replaced with efficiency and no fuss), the temporary screw holes (for security during the work) were not filled and there were problems with the window furniture replacement - placement and mixing up the screws.
To be fair: I believe that one man was not enough to adequately do the preparation and painting in the time allowed.
Overall the management, customer service and support is very good.
I would definitely recommend the window product and fitting, but the painting requires improvement.
2015年11月26日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Mr Harding,
Thank you for your review. I am glad to hear you were happy with the bi-glass work that we carried out at your property, and the customer service that you received.
However, I am sorry to hear that the painting service carried out by our sister company was not up to the standard you expected. We always look to preserve the heritage of the windows; however, unfortunately due to the age of some windows, it can sometimes be difficult when carrying out painting work to make the windows look like new again.
I would like thank you again for your feedback. I have taken on board your comments about the painting service, and I will ensure that going forward appropriate expectations are set by our surveyors before we carry out any painting work.
Best Wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Great service and quality from start to finish
Living in Central London makes it very difficult to get decent craftsmen unless you know some and often they are booked in advance for months. The Sash Window Workshop was recommended to me by a neighbour and I also had a flyer in my letterbox. Everything from start to finish went really smoothly. I experienced quick response times, courteous behaviour throughout (even punctual, which is tricky considering London traffic), professional advice, well illustrated quotes & options, flexibility (I changed my mind on a couple of things), quick delivery times. I now have a very neatly refurbished Venetian sash window in my sitting room, which slides nicely up and down without rattling and is even drought proof. I will use them for further window refurbishment.
2015年11月19日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Martin,
Thank you very much for leaving such a positive online review. I am delighted to hear that you were so happy with the service and the work we carried out on your sash window. I will pass on your feedback to everyone who worked with you.
I would like to take this opportunity to thank you for trusting us with your business. We look forward to working with you again in the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
An excellent company, strongly recommended
The Sash Window Workshop did a first-class job with the windows in my home, partly refurbishing and partly reinstalling them. The workers were all meticulous, highly skilled and polite. I am very happy indeed with the job they did and am happy to recommend it as good value.
2015年11月18日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Graham,
Thank you very much for the online review. We always do our utmost to deliver the highest standard of product and service, and I am glad to hear that you found the work we carried out to be first-class.
Thank you for trusting us with your business. I hope your sash windows serve you well into the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Replacement windows..
Can highly recommend this company for replacement sash windows. Every aspect from the initial contact to job completion was positive. The actual installation was done by two first rate chaps who ensured there was minimal disruption and cleaned up thoroughly before leaving.
Will certainly use this company again. Quality service and quality product ...
2015年11月12日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Amanda,
Thank you very much for your recommendation. I am delighted to hear that you found the whole process of replacing your sash windows positive, with minimal disruption.
We really enjoyed working for you, and I hope your new windows continue to serve you well into the future.
Thank you for trusting us with your business; I look forward to working with you again in the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Sash window installation
Replaced a number of windows in period house in London. The new windows are double glazed but very difficult to distinguish from the originals. The quality of the craftsmanship and finish was excellent. The installation was done efficiently and to a high standard. I highly recommend The Sash Window Workshop and will use them again for more work
2015年11月3日
自発的なレビュー
The Sash Window Workshop からの回答
Hello Mr Temple,
Thank you very much for your online recommendation. I am delighted to hear that you are happy with the quality of the work we carried out for you. I hope your new windows serve you well into the future; if you do have any issues, please let us know.
Thank you for trusting us with your business. I look forward to working with you again in the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Delighted with the Sash Window Workshop
The windows look great. I was very happy from start to finish. Everyone Involved in the work was friendly and helpful. The installation was on time and only took 2 days. The installers covered everything to protect from dust and then cleaned thoroughly at the end of the job. Thanks team.
2015年11月3日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Mrs Falcon,
Thank you for your review. I am glad to hear that you were delighted with the work and service we provided.
We enjoyed working with you, and I would like to thank you for trusting us with your business. I hope your sash windows continue to serve you well into the future.
Best wishes,
Richard Dollar
Managing Director
The Sash Window Workshop
Window installation in SW18
From my initial enquiry riffht through the the installation itself I find The Sash Window Workshop to be fist class. They didn't try to persuade me to replace all be Victorian boxes as another company had done, they being perfectly sound. And considering that I had the entire property re-fitted in a single day the disruption was minimal.
2015年11月2日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Mr Stones,
Thank you for your online review. I am delighted to hear that you found the whole process to be first class.
I would like to take this opportunity to thank you for trusting us with your business, and hope your windows continue to serve you well into the future.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
A first class service from start to finish
We have had every window replaced over two instalments. It's a very stress free experience. The fitters are very tidy, well organised and kept mess/dust to a minimum. We also had regular visits and updates from the project manager who kept us updated on progress and on both occasions they finished on time. I would highly recommend them and already have done so to a family member
2015年11月2日
自発的なレビュー
The Sash Window Workshop からの回答
Hi James,
Thank you for your recommendation. We are delighted to receive such positive feedback, and have enjoyed working with you to replace the windows.
I am happy to hear that you found the whole experience stress free, and found our fitters tidy and well organised.
I would like to thank you for trusting us with your business, and recommending us to a family member. I hope the windows serve you well into the future; if you do have any issues, please let us know.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
High quality product & service
I was impressed with the initial advice given which made the process easy. This was followed by good communications during manufacture and, importantly, a high quality product at completion
2015年11月1日
自発的なレビュー
The Sash Window Workshop からの回答
Hi James,
Thank you for your online review. I am happy to hear that you were impressed with the service we provided and with the work carried out.
I would like to take this opportunity to thank you for trusting us with your business.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
Mrs Henrietta Pilkington
The Sash Window Workshop is run by extremely helpful, professional, and talented individuals. They make top quality windows and doors and I would strongly recommend them.
I am thrilled with the windows they have made for me. I have now placed another order for some double french doors.
2015年10月29日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Henrietta,
Thank you for your online recommendation. We are delighted to receive such positive feedback, and are glad to hear that you are so happy with the windows we made for you.
We enjoyed working with you, and would like to thank you again for trusting us with your business. We look forward to installing new french doors for you, and hope they serve you well into the future.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
Well worth viewing the excellent products.
i have worked with mathew dixon at the sash window workshop on multiple projects in kensington and chelsea over several years on high end properties and found the whole experience to be very professional and the workmanship carried out to be of high quality. after sales is also very good , very prompt , and all my clients have been 100% satisfied.well worth a visit to the showroom .
KEN SMITH . MANAGER OF ATD BUILDING SERVICES LTD.
2015年10月29日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Ken,
Thank you for the online review. We are delighted to receive such positive feedback, and have enjoyed working with you on each of the projects.
We do our utmost to deliver the highest standards of product and service, and are glad to hear that you found the whole service to be very good and professional.
Thank you again for trusting us with your business. We look forward to working with you again in the future.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
wonderful
used them to change windows in our home and were very helpful and the windows are fabulous. So we are using again to change windows in a flat. This time we have difficult council to deal with so they have drawn up specific pictures to aide the council in getting approval
2015年10月29日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Gem,
Thank you very much for the online review. We are delighted to hear that you are happy with the work we have carried out for you. We do our utmost to deliver the highest standards of product and service, so having positive feedback from happy customers makes all the difference to us.
We hope the windows serve you well into the future; if you do have any issues, please let us know.
Thank you again for trusting us with your business.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
Great products & excellent service
i was referred to The Sash Window Workshop by a friend who'd had a positive experience and was immediately impressed by the professional, courteous and knowledgeable approach of the surveyor.
We had an issue with very old windows that leaked heat and offered no sound-proofing at all - given we have neighbors with children, live near a road and are in a conservation area it was a big ask, however the surveyor quickly identified a number of solutions to fit our budget and the install happened within 10 weeks.
The windows we now have are transformed - we have no noise pollution, the heating bills are down and it was all done in a way that didn't affect the style of home or cause us any inconvenience. Highly highly recommended.
2015年10月29日
自発的なレビュー
The Sash Window Workshop からの回答
Hi Douglas,
Thank you very much for the online review. We are delighted to hear that you are happy with the work we carried out for you, and the service you received from the surveyor. We do our utmost to deliver the highest standards of product and service, so having positive feedback from happy customers makes all the difference to us.
We really enjoyed working for you and hope your windows continue to serve you well into the future; if you do have any issues, please let us know.
Thank you again for trusting us with your business; we hope that one day we might work with you again.
Best wishes
Richard Dollar
Managing Director
The Sash Window Workshop
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