SES Electrical Contractors (UK) Ltd レビュヌ 

127
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TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

Our RCD was tripping repeatedly due to dodgy old wiring. SES sent someone out within a couple of hours of us calling, tracked down the issues, got our electrics working well enough again, and identifi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We are grateful to Byron for replacing our old timer switch for our communal lights. He provided a swift and professional service, and was very helpful and reliable. We now have our stair lights turni... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

SES fitted a new fuse box and an outside power point for us. Everything went very well, except for a slight issue regarding our solar power generation - which they came back to fix within 48 hours, ha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Work to adjust cable TV connections and replace door bell transformer was completed efficiently. I will certainly consider SES again for electrical work.

䌁業が回答したした

䌁業情報

  1. 電気工
  2. 火灜譊報噚提䟛業者

圓該䌁業による蚘述

SES Electrical Contractors is a London-based fire safety and electrical compliance contractor serving businesses, landlords, managing agents, HMOs, churches, community buildings and homeowners. Fire safety is our primary focus. We design, install, service and repair wired and wireless fire alarm systems, emergency lighting, AOV systems, disabled refuge systems and fire extinguishers. We also provide fire alarm monitoring, commercial and landlord EICRs, thermographic surveys, fault finding and electrical remedial work. As NICEIC Approved Contractors with over two decades of industry experience, we provide clear advice, properly documented work and dependable ongoing support. We continue to help homeowners and longstanding residential customers with electrical repairs, consumer unit upgrades, fault finding and safety inspections across London.


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4.8

優良

TrustScore 5段階評䟡の5

127件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.8

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(127)

過去12か月のレビュヌ数: 22ä»¶

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5぀星のうち4の評䟡

A good company to go with!

SES fitted a new fuse box and an outside power point for us. Everything went very well, except for a slight issue regarding our solar power generation - which they came back to fix within 48 hours, having researched how to sort it. Very pleased with their work and their timely response to the solar power issue. Would definitely use this company again. Engineers are very pleasant and diligent.

2023幎3月24日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Thank you so much for your kind words and the true testament to our quality and service

5぀星のうち1の評䟡

I cant believe I am leaving a bad


I cant believe I am leaving a bad review.
After describing the job requirements for my 80 year old mother. Clear instructions of uncovering an old kitchen cooker socket that had been removed and covered up.
The builder decides to uncover the old cabling and attaching a cover and not a plug socket which defeats the purpose of installing a cooker. So my mother has been charged £120 for a job that has not been completed as we requested. The trader also offered to install the cooker for a total of £210. This is extortionate. Poor service. Very poor.

2023幎3月2日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Hello Brian

We are sorry to hear that you feel you have had a poor experience as this is not what SES are known for.

Our technician has installed a cooker outlet plate which is what is required to connect a cooker to the circuit as a plug socket would have melted due to the loading of the appliance.

The technician offered to connect the cooker and was advised that Currys were going to do it.

We have tried to call and email to discuss this matter and are happy to discuss things further if you wish.

Our technician has done exactly what is required under the electrical regulations and there appears to just be some miscommunication here over it.

This is valuable feedback and we always aim to improve the way we operate and our technicians conduct themselves.

5぀星のうち5の評䟡

It's the second time I use SES


It's the second time I use SES Electrical Contractors and I am very pleased with their services. Mark and Callum did a good job in replacing my fusebox to a safer unit. They were punctual and the work was efficiently carried out.

2023幎2月28日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Alexander we are so thankful for such kind words
SES are experts at fuse board replacement in london

5぀星のうち5の評䟡

Great communicators

The most impressive thing about SES is their great communications with the customer as well as with each other. I have been using them since their founder Byron was working on his own and since then he has developed the company. I have not once had an issue with them not answering the phone and proceeding to help me immediately. I have had minor wiring in of hall lights as well as new storage heater installation. The installers work hard and efficiently and clean up after the work. They are also all nice guys.

2023幎2月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Re-attaching a wire for 120 pounds

I hired this company for my tenants as they had an issue with a ceiling light in a bedroom. The job took about 10 mins; it consisted in reattaching a wire in the switch. I was charged 120 pounds for this. The provider had in his T&C a minimum charge of 1 hour fee but in my opinion it is obscene charging this much for 10 min. I would understand it for 30 min job but not for 10min. I raised this issue sending a very polite email and I got a rude reply. Eventually the guy apologized but I don't think it is the right way to treat customers or running a business, showing a total lack of flexibility

2023幎1月30日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Hello Stefano

As per all the other platforms you have so thankfully shared your comments on we again iterate that you cannot penalise us because you agreed a minimum service fee and the repair was completed in record time.
Our technician diagnosed and rectified the issue in 10 mins but as any other business a minimum charge serves a purpose to cover costs and allow for a profit margin.
It is much appreciated that you keep sharing your 1 star review across multiple platforms but please now just enjoy your weekend

5぀星のうち5の評䟡

Excellent.

The engineer arrived 30min early which was good for me. He was great very helpful and check my old charger and replaced it with new one and advised me accordingly thry each stage.
Veru happy with the service received from SES.
Good job.

2023幎2月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent

Excellent. Customer Services were very helpful. The electrician carried out the work (fixing three bedside lights) to a very high standard, making no mention of the fact that I myself had made an error! Thank you very much. I would highly recommend this company.

2023幎1月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Josephine Clayton - A Business you can rely on.

SES provides a first class service from the owner Byron and a very helpful admin team Lucy and Ed. The Technician Matthew Henderson, did a number of jobs over several days in my house; in addition he put right some faulty wiring to an extractor fan in the cloakroom and a light over a bathroom mirror. Also, I had a couple of extractor fans dating back to 1966 in the bathrooms that needed to be moved away from over the baths to a more central position. It wasn't an easy job to transfer the position of the fans from the walls to the ceiling, but Matthew found a way and did an excellent job and I am very happy with his work. Matthew and his mate Yeet were very polite, efficient and professional. I am lucky to have found such a competent company and I recommend them highly.

2023幎1月3日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Hello Josephine
Thank you for your kind words
We are pleased we could help you with your extractor fan replacement in Ealing

5぀星のうち5の評䟡

Boiler electrical issue resolved promptly and professionally

I had electrical issues with my boiler and it kept tripping the fuse board during the coldest days this winter and Ryan O’Carroll from SES came to my rescue. After a call in the morning SES promptly sent Ryan to my address. He was very professional and managed to locate the issue explaining everything he was doing and why. Sometimes you just don’t know if you’re going to get a cowboy and there’s always that tension at the beginning trying to determine if you can trust the engineer. Ryan’s attitude, professionalism, expertise and managing to fix the issue put me to ease. I’m now sitting in my my warm home knowing that my boiler and electrics are all functioning properly! Thank you to SES and in particular to Ryan for a job well done.

2022幎12月15日
自発的なレビュヌ
SES Electrical Contractors (UK) Ltd ロゎ

SES Electrical Contractors (UK) Ltd からの回答

Thank you Shaha for such kind words
Ryan is an expert at heating systems and we are so pleased that he has once again provided a 5/5 service and customer experience

Have a fantastic Christmas

5぀星のうち5の評䟡

I am more than happy with my experience


I am more than happy with my experience with SES Electrical. This was one of the few companies that I got a full explanation of all my lighting options, a site visit and a very competitive quote. The men who attended were punctual, clean, respectful and carried out the job very professionaly. I highly recommend SES electrical.

2022幎8月26日
自発的なレビュヌ

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