Silverlake Automotive Recycling レビュー 

108
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

So impressed. My son needed two car doors, we did a Google search and found Silverlake. Matt was very honest, they had the right doors but they had some marks which he told me about and quickly sent o... もっと見る

5つ星のうち1の評価

Bought a car via their on line auction. Read all the t&Cs and fees etc. Car specifically marked as no vat and with a fixed price fee as local authority sale. Yes, you guessed it, vat on yet more fees,... もっと見る

5つ星のうち5の評価

Very happy with my purchase, a missing parcel shelf from a car I've just bought. Prompt delivery and extra marks to the delivery driver who let me quickly check that it fitted when he arrived.

5つ星のうち1の評価

Got a quote online to scrap vehicle. They asked no questions they then renaged this later becouse essentually the vehicle wasnt in perfect condition and excellent running order. There was a fault with... もっと見る

企業情報

  1. 自動車解体業者
  2. カー バッテリー販売店
  3. 中古車部品店
  4. 中古タイヤ専門店

さまざまな外部ソースから提供された情報

We buy any vehicle. So if you are scrapping your car, get an instant online quote. We offer car parts from our car breakers. We sell salvage cars and carry out twice weekly salvage car auctions. Car tyre and part worn tyre specialists.


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3.1

まあまあ

TrustScore 5段階評価の3

108件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.1

すべてのレビュー

(108)

過去12か月のレビュー数: 21

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5つ星のうち2の評価

What a joke paid for Ford mondeo 2016…

What a joke paid for Ford mondeo 2016 track rod, get a call 45min later part was sold from before. Train your staff to be organised an polite. Website everything else looks tiptop

2020年12月15日
自発的なレビュー
Silverlake Automotive Recycling ロゴ

Silverlake Automotive Recycling からの回答

Hi Monjur. Thank you for your review. We appreciate all the feedback we get, good or bad. On speaking with the team, It looks like an associated component of the part we sold you had already been sold and although we realised this issue quickly, informing you of the problem, we appreciate this caused you incovenience and for that we are sorry. We hope you will recognise this as a genuine mistake and therefore continue to use our services. Best wishes. The Silverlake Team

5つ星のうち1の評価

Order a part which was the wrong one

Order a part which was the wrong one, have tried to contact them numerous occasions with regards to returning the part but no response at all. Defo will not use them again which is a shame because the part was prompt in delivery and well package

2020年11月28日
自発的なレビュー
Silverlake Automotive Recycling ロゴ

Silverlake Automotive Recycling からの回答

Hi Cole 36. Thank you for leaving us your review. We are sorry you have had difficulties returning a part to us. We are keen to make this right for you. Please contact feedback@silverlake.co.uk with your order details along with contact numbers and we will get straight back in touch and sort this out for you. Best wishes. The Silverlake Team

5つ星のうち1の評価

Last week I bid for a kia ceed 2011 and…

Last week I bid for a kia ceed 2011 and I won the auction. The description of the car was saying that the car starts and drives and there are no problems with the car. I checked the car on internet and nothing appeared to be wrong with the car(i checked the car before i bid)
Last night on 21st of September I received the car and firstly the car had damaged bumper ( in the photos of the car the bumper was absolutely fine) and the car did not start, I had to give electricity to the car with cables in order to start the car. After the car was running I noticed a lot, a lot of smoke coming out of the exhaust and a very noise engine. I contacted the seller which is Motor Body Services(Salford) ltd and the manager told me that it is not his problem. The email seemed rude and the guy did not care at all that he sold me a faulty car that could put me in danger on the road and he sold me a completely different product than it was on the website in terms of damages and engine problems.
I have all the proofs against them and I hope you guys think twice before you bid on this site, because the sellers hide many details of the cars and they give descriptions about the cars to make people think that the cars are completely fine and with no problems, even though is not like this.
Do not use this site if you do not want to waste your money on cars that are not functional.

2020年9月22日
自発的なレビュー
Silverlake Automotive Recycling ロゴ

Silverlake Automotive Recycling からの回答

Thank you for taking the time to leave us a review here at Silverlake. I’m sorry to hear of your issue with Motor Body Services, we’ve dealt with them many times in the past and have only had positive experiences. I’m afraid we can only suggest calling them to explain the situation, hopefully they will resolve your issue in a timely manner. Best wishes. The Silverlake Auction Team

5つ星のうち1の評価

Phoned up to get a wing mirror told me…

Phoned up to get a wing mirror told me they had mine there sold it to me and told me delivery will be on Monday it didn't arrive until Tuesday and n was wrong one
I rang back up the man was less than polite Carlos and then Malcolm tried to just palm me off trying to just get back mirror and give refund which will take five days and me taking a day off for all of this means nothing to them
Customer service from start to finish was diabolical there was no apology no nothing would advise never to go here if you don t want to waste your time

2020年7月8日
自発的なレビュー
Silverlake Automotive Recycling ロゴ

Silverlake Automotive Recycling からの回答

Thank you for providing us with your feedback. We are sorry the wing mirror that was sent did not fit the colour criteria you asked for. I am pleased to note you have been reimbursed promptly and having listened back through the calls am satisfied that we did apologise to you on a number of occasions for what was a genuine mistake on our part. Best wishes. The Silverlake Team.

5つ星のうち1の評価

Not good post Lockdown.

Not good post Lockdown.
The charges have gone through the roof. Minimum charge of £2 for anything plus "Environmental" charge of £1 plus a valuation of the part I wanted of £2.
£5 for a tiny piece of plastic trim. Even some of the guys behind the counter were shaking heads in disbelief at how much the computer was trying to charge.
They will lose a lot of loyal customers with this new way. The guys behind the counter were telling me people were leaving parts on the sales desk after being told how much and walking away. I did too.

2020年6月29日
自発的なレビュー
Silverlake Automotive Recycling ロゴ

Silverlake Automotive Recycling からの回答

Hi there. Thank you for providing us with your feedback. We are sorry to read your disatisfaction regarding the additional charges. In order to offset the increased charges applied to the business, we have introduced additional surcharges instead of increasing the cost of the parts themselves. That said, I have passed your comments on to the MD for consideration. With very best wishes. The Silverlake Team

5つ星のうち5の評価

This company is superbly efficient

This company is superbly efficient, friendly and honest. They were recommended to us by the garage from whom we bought a new car and they were immediately responsive and helpful. Within 24 hours our old car was driven away, all paperwork completed and a cheque for a very fair price left with us.

2019年4月28日
自発的なレビュー

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