SK:N - Wolverhamptonレビュー 

SK:N - Wolverhampton からの回答

2025年5月12日

Hi,

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Your sk:n team

SK:N - Wolverhampton からの回答

2025年5月6日

Hi,

Thank you for your feedback, and we’re sorry to hear about your recent experience.

We understand how frustrating it can be when you’re waiting on a prescription delivery and haven’t received tracking details. While most of our orders are delivered within a week, occasional delays can occur. We're also sorry you've had trouble reaching us by phone — we know how important timely communication is.

Please contact our Customer Care team at clinicalservices@sknclinics.co.uk with your full name and order details, and we’ll be happy to look into this urgently and provide you with an update.

Kind regards,
sk:n Clinics

SK:N - Wolverhampton からの回答

2025年3月11日

Hi Sab,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Chloe has been able to provide such a positive and comfortable experience for you. It’s great to know that her kindness and attention to your needs have made your treatments even more enjoyable. We truly appreciate your recommendation, and we're so grateful that you trust us with your treatments. We’ll be sure to pass along your kind words to Chloe! Thank you again for choosing us, and we look forward to welcoming you back soon!

Your sk:n team

SK:N - Wolverhampton からの回答

2025年3月11日

Hi Manoj,

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Your sk:n team

SK:N - Wolverhampton からの回答

2025年3月5日

Hi Dan,

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Your sk:n team

SK:N - Wolverhampton からの回答

2025年3月13日

Hi Sandra,

Thank you so much for your kind 5-star review! We're so pleased to hear that your experience at our Wolverhampton clinic was a positive one. It’s wonderful to know that Dr. Odeke and the team made you feel relaxed and reassured throughout the process. We’re glad the surgery went smoothly, and it’s great to hear that the scar is healing well.

We’ll be sure to pass along your thanks to Dr. Odeke and the rest of the team for their care and professionalism. We’re confident that your scar will continue to heal beautifully with time.

Thank you again for sharing your experience, and we wish you all the best in your recovery!

Your sk:n team

SK:N - Wolverhampton からの回答

2024年10月21日

Dear Nisha,

We are sorry that you felt that you must leave this review. It appears that the event that you have referenced above took place almost three (3) years ago. It is regrettable that you were advised that you were unsuitable for treatment; however, we are sure this feedback was provided to you to you by your clinician, with your best clinical interests in mind.

In the years since your experience, following the liquidation of the Sk:n Group, trading as sk:n clinics, in July 2024, Lorena Cosmetics Holdings SPV Limited purchased the business assets only from the Sk:n Group.

Since then, we have worked hard to recruit as many of the previous companies’ employees as we recognise that they are best placed to serve the existing clients. Along with our expertise in delivering a high level of patient care and satisfaction, we are committed to improving on the service level that clients were provided.

Our amazing teams are available to see clients in your area, and we hope that you will elect to choose sk:n clinics and our fantastic patient focused employees for any future treatments that you wish to undertake.

If you would like to schedule an appointment, please call on 0333 014 1666.

Your sk:n team

SK:N - Wolverhampton からの回答

2024年10月21日

Hi Ashleigh, Thank you for taking the time to leave such a positive review of your experience at our Wolverhampton clinic. We have passed your feedback to the team, and they look forward to supporting you with your future treatment needs.

Your sk:n team

SK:N - Wolverhampton からの回答

2024年10月9日

Thank you for taking the time to leave a review.

We acknowledge the situation that you find yourself in and the disappointment that you will be feeling regarding the sudden closure of the sk:n clinics on 17th July 2024 when the Sk:n Group went into liquidation.

I wish to clarify that Lorena Cosmetics Holdings SPV Limited purchased the business assets only from the Sk:n Group. For the avoidance of doubt, Lorena Cosmetics Holdings SPV Limited were not the recipient of the fee paid by you for services rendered previously by the Sk:n Group. We therefore must advise you that we are unable to provide you with a refund or to honour your treatment previously purchased from Sk:n Group.

For treatment purchased with a credit or debit card, there may be potential option to recover your money through your banking provider and we recommend contacting them directly at the earliest opportunity. Let us know if you require any support in your interactions with your finance provider.

Alternatively, further information for creditors can be found on the Gov.UK website (https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors). You will be required to register as a creditor and complete a Proof of Debt form which should then be emailed to skn-hmg@insolvency.gov.uk. I can confirm that the court have appointed Official Receiver, Joseph Sullivan, as liquidator of the Sk:n Group.

We have worked hard to recruit as many of the previous companies’ employees as we recognise that they are best placed to serve the existing clients. Along with our expertise in delivering a high level of patient care and satisfaction, we are committed to improving on the service level that clients were provided. We actively encourage you to support the staff we have offered employment to through entrusting them with your healthcare needs.

We sincerely hope that you can successfully reclaim any funds which you are due regarding procedures not performed. We also hope that you will elect to choose sk:n clinics and our fantastic patient focused employees for any future treatments that you wish to undertake.

If you would like to schedule an appointment, please call on 0333 014 1666.

Your sk:n team

SK:N - Wolverhampton からの回答

2024年7月17日

Dear Manj,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

SK:N - Wolverhampton からの回答

2024年7月15日

Dear DKaur,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Amanda

SK:N - Wolverhampton からの回答

2024年5月31日

Dear Paul,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

SK:N - Wolverhampton からの回答

2024年5月30日

Dear Pinny,

We are so pleased to hear you had a good experience and results at our Wolverhampton Clinic and that the team are doing such a good job.

We do hope you continue to enjoy your skin journey.

Kind Regards,
sk:n team Donna

SK:N - Wolverhampton からの回答

2024年5月26日

Dear Maxine,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

SK:N - Wolverhampton からの回答

2024年5月24日

Dear KB,

We are so pleased to hear you had a good experience and results at our Wolverhampton Clinic and that the team are doing such a good job.

We do hope you continue to enjoy your skin journey.

Kind Regards,
sk:n team Donna

SK:N - Wolverhampton からの回答

2024年5月21日

Dear Wasaddique,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Amanda