Sky - Elmsleigh Shopping Centre, Staines レビュー 

18
TrustScore 5段階評価の4.5

4.3

Elmsleigh Shopping Centre, 62 South Street, TW18 4QF Staines, Middlesex, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke with Asim and Warsame who were so knowledgeable and saved me on my current provider! Highly recommend them.

5つ星のうち5の評価

I have been served by Mihai and Arek and have received a very good service and advice. They have by given me the best deals for broadband, TVs & Mobiles. Highly recommended 👌

5つ星のうち1の評価

Not happy with sky I tried to buy new phone they didn’t gave me response

企業が回答しました


企業情報

  1. テレコミュニケーション サービス プロバイダー

当該企業による記述

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


連絡先

  • Elmsleigh Shopping Centre, 62 South Street, TW18 4QF, Staines, Middlesex, 英国

  • 01784 458922

4.3

優良

TrustScore 5段階評価の4.5

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.3

すべてのレビュー

(18)

過去12か月のレビュー数: 10,360

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service by Ali

Great service by Ali. Quick, efficient, friendly with no hard selling. All sorted and transferred from VM in 20 minutes.

2026年7月10日
自発的なレビュー
5つ星のうち1の評価

Changing TV ?Broad band & Mobile hell

We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their Staines stall/site . There are four of us in the family and we wanted the above bundle to include four phones. Although the TV and broadband were ok we could only put three of the four phones on the one account (although this was supposed to be ok). That being said the sales person was very helpful and was doing their best to get this through for us by adding a second account. This is were a computer glitch appeared and several hours over multiple day has ensued not to mention an upfront cost for each account . Whilst trying to sort this our we have spoken to several Sky customer services departments and the sales person has spoken to the head office and I can not fault his dedication or service level. However, despite his effort we keep being told it is a computer error and that they will send a different link to resolve the issue. Unfortunately this was always the same link with the same result ( the definition of insanity as I believe its said). I have now left this with our helpful sales person in Staines to try to resolve. The issue here is not the product or the customer service but when this went wrong nobody in authority seem to know or care how this could be resolved and as a NEW customer that is utilising a lot of their services it dose not sit well with me

2026年5月23日
自発的なレビュー
Sky - Elmsleigh Shopping Centre, Staines ロゴ

Sky - Elmsleigh Shopping Centre, Staines からの回答

Hello Nigel,

Thank you for your feedback .I'm really pleased to hear the support from our Staines colleague stood out—they clearly went above and beyond to help.

I'm sorry, however, for the frustration caused by the technical issues and repeated errors when setting up your accounts. We understand how disappointing this is, especially as a new customer, and this isn’t the experience we aim to provide.

If you need more support, we're here to help out. You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks,
Lauren

5つ星のうち5の評価

Mihai was a STAR!

Great experience with this Sky branch. Bought a phone and everything was smooth from start to finish. The customer service was especially impressive - friendly, responsive, and really helpful throughout. Would definitely recommend and shop here again.

2026年3月21日
自発的なレビュー
5つ星のうち5の評価

I had a fantastic experience with Sky…

I had a fantastic experience with Sky today, thanks to AREK. He was incredibly helpful, friendly, and professional throughout the whole process. He took the time to explain everything clearly and helped me find a great deal on my broadband and TV package.

Nothing felt rushed, and he made sure I was completely happy with my choice. It’s rare to get such excellent customer service these days, but AREK really went above and beyond.

Thank you, AREK — you made my day! Highly recommended.

2026年3月30日
自発的なレビュー
5つ星のうち1の評価

Not happy with sky I tried to buy new…

Not happy with sky I tried to buy new phone they didn’t gave me response

2026年2月28日
自発的なレビュー
Sky - Elmsleigh Shopping Centre, Staines ロゴ

Sky - Elmsleigh Shopping Centre, Staines からの回答

Hi Kirti. Thanks for getting in touch, and I’m really sorry to read you didn’t receive a response when you tried to buy a new phone. I completely understand how frustrating that must feel.
I’d like to check what happened and make sure I can get this sorted for you.

If you still need some assistance, you can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Danielle

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