We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their... もっと見る
企業が回答しました
Spoke with Asim and Warsame who were so knowledgeable and saved me on my current provider! Highly recommend them.
I have been served by Mihai and Arek and have received a very good service and advice. They have by given me the best deals for broadband, TVs & Mobiles. Highly recommended 👌
Not happy with sky I tried to buy new phone they didn’t gave me response
企業が回答しました
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Elmsleigh Shopping Centre, 62 South Street, TW18 4QF, Staines, Middlesex, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Spoke with Asim and Warsame who were so knowledgeable and saved me on my current provider! Highly recommend them.
Visited the sky stall at Staines
and Ali was most helpful
Customer-friendly, very approachable gentleman Warsame, thanks for the support!
Great service by Ali. Quick, efficient, friendly with no hard selling. All sorted and transferred from VM in 20 minutes.
We have recently been looking to change our provider for TV Broadband and mobile phones to consolidate and reduce costs. After looking at several options we decided as a family to go with SKY at their Staines stall/site . There are four of us in the family and we wanted the above bundle to include four phones. Although the TV and broadband were ok we could only put three of the four phones on the one account (although this was supposed to be ok). That being said the sales person was very helpful and was doing their best to get this through for us by adding a second account. This is were a computer glitch appeared and several hours over multiple day has ensued not to mention an upfront cost for each account . Whilst trying to sort this our we have spoken to several Sky customer services departments and the sales person has spoken to the head office and I can not fault his dedication or service level. However, despite his effort we keep being told it is a computer error and that they will send a different link to resolve the issue. Unfortunately this was always the same link with the same result ( the definition of insanity as I believe its said). I have now left this with our helpful sales person in Staines to try to resolve. The issue here is not the product or the customer service but when this went wrong nobody in authority seem to know or care how this could be resolved and as a NEW customer that is utilising a lot of their services it dose not sit well with me

Sky - Elmsleigh Shopping Centre, Staines からの回答
I have been served by Mihai and Arek and have received a very good service and advice. They have by given me the best deals for broadband, TVs & Mobiles.
Highly recommended 👌
Warsami was great help and quick with the services I wanted
Great experience with this Sky branch. Bought a phone and everything was smooth from start to finish. The customer service was especially impressive - friendly, responsive, and really helpful throughout. Would definitely recommend and shop here again.
I had a fantastic experience with Sky today, thanks to AREK. He was incredibly helpful, friendly, and professional throughout the whole process. He took the time to explain everything clearly and helped me find a great deal on my broadband and TV package.
Nothing felt rushed, and he made sure I was completely happy with my choice. It’s rare to get such excellent customer service these days, but AREK really went above and beyond.
Thank you, AREK — you made my day! Highly recommended.
Arek was fantastic! He is very professional and he knew all the answers to our questions. I recommend Arek with all my heart!
Mihai.provide all the information I need to buy the sky products. Is very popular sales advisor in Staines
Ali was well versed in all the services and all information we needed about getting the internet connection and helped us get the connection before time. Perfect.
Great service and really recommend visiting Ali! Got an amazing deal from switching from Virginmedia.
Not happy with sky I tried to buy new phone they didn’t gave me response

Sky - Elmsleigh Shopping Centre, Staines からの回答
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