Rob in the sky in Doncaster was excellent.Gave information explained everything .Polite friendly and professional.Would come back if I needed advice
所在地
所在地を変更Upper North Mall Gallery, Frenchgate Shopping Centre, St Sepulchre Gate, DN1 1SW Doncaster, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Owen was really helpful & professional when dealing with my query. He helped me understand what I needed to know & was very knowledgeable.
Would give zero stars if i could one of the worst shopping centres in the uk the staff are rude and bully vulrable people on there own when a group of teenagers pick of them they ask for help then the... もっと見る
企業が回答しました
They prey on vunerable people to line there own pockets with commision for each sale they get
企業が回答しました
企業情報
当該企業による記述
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
連絡先
Upper North Mall Gallery, Frenchgate Shopping Centre, St Sepulchre Gate, DN1 1SW, Doncaster, 英国
- 01302 949472
4.1
ほぼ満足
15件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Would give zero stars if i could one of…
Would give zero stars if i could one of the worst shopping centres in the uk the staff are rude and bully vulrable people on there own when a group of teenagers pick of them they ask for help then the silly secruity men that work there follow you around being abusive towards you and laugh with members of the public smirking bunch of liars and weirdos dont go there unless you want to be abused by a gang of bullies
2026年7月21日
自発的なレビュー
Sky - Frenchgate Shopping Centre, Doncaster からの回答
Hi Sara,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and that you felt unsafe and unsupported during your visit.
We take reports of unacceptable behaviour, whether from other visitors or staff, very seriously. It's particularly concerning to hear that you felt vulnerable, believed your requests for assistance were not handled appropriately, and were left feeling uncomfortable as a result of your interactions on site.
We understand how upsetting this experience appears to have been and appreciate you bringing these concerns to our attention. We'd like the opportunity to investigate what happened in more detail, including the concerns you've raised regarding security staff and the response you received when seeking help.
Please contact our team through one of the channels below, quoting your Trustpilot review and providing any additional details you feel may assist our investigation:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en
We would welcome the opportunity to review your concerns further. Thanks, Alison
They prey on vunerable people to line…
They prey on vunerable people to line there own pockets with commision for each sale they get
2026年6月19日
自発的なレビュー
Sky - Frenchgate Shopping Centre, Doncaster からの回答
Hi there,
I’m really sorry to read how you feel about your experience. I take feedback like this very seriously, and I’m concerned to hear that you’ve been left with this impression.
No customer should ever feel taken advantage of or unsupported, and I can understand how strongly you feel based on what you’ve said. It’s important to me that every interaction is transparent, respectful, and focused on doing what’s right for the customer.
I’d genuinely appreciate the chance to look into this further and better understand what’s led to this situation. Your feedback is important and can help highlight where things need to improve.
If you’re open to it, please feel free to reach out using the links below and I’ll make sure this is picked up.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks,
Jennifer.
Rob in the sky in Doncaster was…
Rob in the sky in Doncaster was excellent.Gave information explained everything .Polite friendly and professional.Would come back if I needed advice
2026年6月12日
自発的なレビュー
Marsha was Very helpful very polite…
Marsha was Very helpful very polite very friendly amazing skills 1000% would recommend the issue was with phone now marsha has sorted
2026年4月30日
自発的なレビュー
After years of staying with the same…
After years of staying with the same provider we made the decision to try a new provider and deal after our contract ended.
On visiting Sky -French gate shopping centre,Doncaster,Marsha supported us in finding exactly what we want. We are now looking forward to faster broadband and a great tv package. She was extremely helpful, informative and patient throughout our decision to go with Sky .
Thank you for your help Marsha ! 👍
2026年4月29日
自発的なレビュー
Marsha was AMAZING Sorted everything…
Marsha was AMAZING Sorted everything brilliant service
2026年4月16日
自発的なレビュー
Our advisor Marsha was brilliant and…
Our advisor Marsha was brilliant and got us sorted out with no problems and very friendly
2026年4月17日
自発的なレビュー
Alex at Doncaster has been very helpful…
Alex at Doncaster has been very helpful and polite would recommend sky 1000%
2026年4月9日
自発的なレビュー
Had an issue with my phone and I have…
Had an issue with my phone and I have been.to.Marsha several times and she has always been kind friendly and helpful.
I am disabled so that means a lot tome personally
2026年3月30日
自発的なレビュー
Had a lovely experience with Owen today…
Had a lovely experience with Owen today explained everything in detail he was polite and knowledgable will definitely be back!
2026年3月27日
自発的なレビュー
Owen at Frenchgate Doncaster
Owen was really helpful & professional when dealing with my query. He helped me understand what I needed to know & was very knowledgeable.
2026年3月27日
自発的なレビュー
Really helpful member of staff!
Really helpful member of staff, Owen, who answered my questions about sign up etc. Friendly and helpful!
2026年3月27日
自発的なレビュー
Alex at Doncaster frenchgate
Alex at Doncaster frenchgate. Was very welcoming, kept my daughter entertained during the process. Sign up was speedy and no hassle. Really appreciate Alex's hospitality
2026年3月21日
自発的なレビュー
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