My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... もっと見る
企業が回答しました
Been without broadband for 5 days with no sign of it coming back online!
企業が回答しました
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... もっと見る
企業情報
当該企業による記述
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
連絡先
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, 英国
- 0191 460 0256
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
John was great :) He was very helpful…
John was great :) He was very helpful and informative!
John in the Metro centre store was very…
John in the Metro centre store was very helpful and knowledgeable with the purchase of a new phone for my daughter.
John was excellent and helped guide us…
John was excellent and helped guide us through the process of getting a new phone and switching over our broadband brilliantly. Would definitely recommend him to anyone thinking about either switching broadband provider or purchasing a new phone, much appreciated!
Angela in the metro centre was an…
Angela in the metro centre was an absolute gem. Can recommend highly enough. Helped me with a new phone deal. 5 stars from me
John excellent service very patient and…
John excellent service very patient and helpful also gave lots of helpful advice
Stopped to spin the wheel today and got…
Stopped to spin the wheel today at metrocentre and got talking with John who got me an excellent deal on my current broadband package, glad I went in, will definitely be back when I need new phone and tv
Big thanks to John
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and installation.
Nigel was an amazing help with an issue…
Nigel was an amazing help with an issue I was having with my, My Sky App and being unable to sign a credit agreement. He was friendly and helpful and went above and beyond. I have spent hours on calls with more than 8 advisors who were unable to help or simply got cut off. I was ready to cancel the order and leave Sky completely, which as a diamond member I did not want to do. Nigel saved the day! Thanks again ☺️
John was amazing
John was amazing, he deserves a pay raise and he is the best. Fabulous
Went in with no clue what I needed and…
Went in with no clue what I needed and left feeling like all my questions were answered thank you so much chris
Good craic & great experience
Visited today looking to get sky in my new house, was immediately greeted by Kris in a polite, professional and more importantly a friendly manner.
Asked a few questions found out what I was looking for. Explained a couple of times what was included and how it would work with other streaming services & billing etc.
Didn’t just do his job, also had conversations & never made you feel like you were just a “sale”
5* Customer service
John was excellent, sorted everything out for us. Brilliant customer service!
John who helped us to sort out my…
John who helped us to sort out my daughter’s new phone was very helpful and went through everything we needed to know.
Great customer experience today from…
Great customer experience today from John at the Metrocentre shop. Very informative and helpful.
Perfect
I walked in to the metrocentre store and met Angela. She was very easy to talk to and listened to my circumstances and found me the perfect bundle. She answered all my questions and has me all ready to go. Thanks Angela
John very helpful and experienced…
John very helpful and experienced smooth process
Really friendly
Really friendly, trustworthy and gave great advice on moving from another provider. The whole experience was simple and quick.
Jade was super helpful and friendly and…
Jade was super helpful and friendly and gave us to best deal on a new phone! 5 stars :)
John was the best thing since sliced…
John was the best thing since sliced bread. Great customer service listened to what we already used and put together a package that suits us and saved us loads of money.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







