Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... もっと見る
企業が回答しました
Lain and warren were so helpful and gave great deals for us to move over and save money each month highly recommend to pop and see them!
Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... もっと見る
企業情報
当該企業による記述
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
連絡先
Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, 英国
- 01952 291552
4.7
優良
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tom was very friendly and helpful
Tom was very friendly and helpful. Brilliant service. Thank you
2026年8月8日
自発的なレビュー
Fantastic customer service
Fantastic customer service. From Michael Excellent advice and a very personable man. Easy to deal with. Great experience.
2026年8月7日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Not very happy
Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.
2026年8月7日
自発的なレビュー
Sky - Telford Shopping Centre, Telford からの回答
Hi there,
I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.
It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.
I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.
If you would like to discuss this in more detail, please use the contact details below:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. I'm here whenever you need me.
Thanks,
Jennifer.
Michael made the switch so easy and…
Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend
2026年8月5日
自発的なレビュー
Hi raj was very excellent today and…
Hi raj was very excellent today and help me cut my old contract down in price and have received more for less now that I have join sky.
2026年8月3日
自発的なレビュー
Michael was really helpful and even…
Michael was really helpful and even though I couldn’t get the deal I wanted - as not a new customer! - he sorted my new phone for me.
2026年8月2日
自発的なレビュー
Michael was brilliant
Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!
2026年8月1日
自発的なレビュー
Michael was excellent in helping us…
Michael was excellent in helping us sorting the best deal
2026年8月1日
自発的なレビュー
Michael was very helpful and friendly
Michael was very helpful and friendly
Helpful solve problem
2026年7月30日
自発的なレビュー
Michael saved us a lot of money from…
Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional
2026年7月30日
自発的なレビュー
Michael has been really helpful through…
Michael has been really helpful through the process of switching. A great help.
2026年7月29日
自発的なレビュー
Michael gave me a great deal to switch…
Michael gave me a great deal to switch from talk talk and explained how all the apps I get can be put on different devices. Saved money and what a great salesman. Highly recommended
Thank you me ginger man. lol.
2026年7月27日
自発的なレビュー
See Liam and the guys
See Liam and the guys. Excellent service great customer service and packages
2026年7月24日
自発的なレビュー
Glad we stop to talk
The sale rep was very helpful understanding and we was able to save £780 over the next 18 Months Compared with the other broadband provider. Thank you for your time
2026年7月22日
自発的なレビュー
Micheal in Telford has been wonderful…
Micheal in Telford has been wonderful I’ve been phoning sky for weeks and they have been awful come to Telford and resolved very quickly
2026年7月17日
自発的なレビュー
Sales good customer service awful
Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issue wrong quantity of equipment turned up not willing to rectify the mistake had to unfortunately cancel after 48 hours sky help desk not interested.
2026年7月12日
自発的なレビュー
Sky - Telford Shopping Centre, Telford からの回答
Hi John,
Thank you for your review. I'm delighted to hear Liam was able to help you find a great deal and provide a positive sales experience.
I'm sorry to learn things didn't go as expected with the equipment delivery and that this impacted your order. I understand how disappointing that must have been, especially after finding a package you were happy with. Your feedback about the support you received has been noted, as this isn't the experience we aim to provide.
We appreciate you taking the time to share your experience and wish you all the best moving forward.
Thanks, Nicole
Raj was great
Raj was great, he go me an upgrade on tv and phone, extremely helpful, polite and all round an amazing person!
Thanks again Raj!
2026年7月2日
自発的なレビュー
Michael did an amazing sale
Michael did an amazing sale. Gave me everything i asked for. Got a great deal and mike set my phone up with sky go.
Highly recommended
2026年6月29日
自発的なレビュー
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