I had a question about some products from the web store, so I sent a mail to their customer service. I got a reply within 24 hours and it was really helpful. (Joana sent the mail, she's really nic... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The choices made in your entire play through of the Walking Dead Telltale Game don’t matter. This corporation had to go and ruin it all by making inaccurate comics that don’t respect at all what Tellt... もっと見る
PLEASE OH MY GOD SKY BOUND IM LITERALLY ON MY KNEES BEGGINGGG to make more seasons in twd game telltale im onto the last episode finale season i dont want to finish it im so sad , please if theres eve... もっと見る
Bought a collectors edition of Frostpunk 2. Had an issue where one of the items wasn't working per the manual that came with it. What impressed me about Skybound is that they told me they would look i... もっと見る
企業が回答しました
企業情報
当該企業による記述
Skybound Entertainment is a multiplatform content company that works closely with creators and their intellectual properties, extending their stories to further platforms including comics, television, film, tabletop and video games, books, digital content, events, and beyond. The company is the home of notable properties including The Walking Dead, Invincible, and Super Dinosaur.
連絡先
90035, Beverly Hills, 米国
- https://help.skybound.com
- www.skybound.com
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service is helpful and fast!
I had a question about some products from the web store, so I sent a mail to their customer service. I got a reply within 24 hours and it was really helpful. (Joana sent the mail, she's really nice!)
Also just a huge fan of the comics and games so Skybound is just amazing!
Definitely recommend!
I had no problems at all
With all these negative comments, I was really hesitant to buy from Skybound, but I’m so glad I did.
The delivery from Skybound was surprisingly fast. I live in the Netherlands, so I expected it to take at least 4 weeks, given the website’s estimate of 3–5 weeks. The total time from receiving the tracking information to when the package arrived at my door was 2 weeks and 3 days, much quicker than the standard 3–5 week window mentioned in the Skybound help center.
The staff was also very kind and helped me quickly with my questions. I had no damage on the items I bought, and received everything I ordered. Also, the bloody Clementine hat is in my opinion really good looking when you actually see it in real life!
Some extra information if you’re interested:
- I used standard courier.
- I didn’t pay any extra fees when the package was delivered to the Netherlands. Apparently, these were already included in the price when I purchased the items. (I didn’t select anything extra at checkout, it just happened automatically.)
- I received the first tracking update 9 days after the initial “Data Received” step. After that, I got 2 updates roughly every 1–2 days.
Greedy Corporation
The choices made in your entire play through of the Walking Dead Telltale Game don’t matter. This corporation had to go and ruin it all by making inaccurate comics that don’t respect at all what Telltale or the players had in mind, and all just for a few bucks.
Amazing customer service.
Amazing customer service.
Even when my items came broken they refunded me immediately. When I asked about the order dates, immediate reply.
Great experience
The response was very friendly and I appreciate the fact that she researched the answer to my question and didn’t dismiss me or make something up. Thanks
My items came to the UK in two weeks…
My items came to the UK in two weeks and is perfect thank you.
2 Months of no Response on Missing Item Issue
I had emailed about a missing item from a kickstarter order (Transformers), and it seemed it would go well until the agent got back to me to tell me the fulfillment center said it wasn't in my order, including a screenshot. Which, ok, weird things happen sometimes on backends. They had closed the ticket, but said I could email back if I thought it was a mistake. Well, it is. The item appears on my end on backerkit, it's in the confirmation email, *and* I paid for it. I have the receipts. I have not heard back in 2 months (I received the order 12/13) despite multiple attempts. This is one of the worst customer service experiences I've had.
Thank you Skybound I thank you from my…
Thank you Skybound I thank you from my soul!
I literally cried a week for the heart touching masterpiece you made and The most important Clementine Lived I’m so happy my tears are just going down my face and my throat is full, I wish you Continue the story so TWD series gets popular just like 2014 and eve if you don’t you have our respects.
Thank You Skybound
Thank You Telltale
Thank You Clem I’d I always love you and you’ll be in my heart.
PLEASE OH MY GOD SKY BOUND IM LITERALLY…
PLEASE OH MY GOD SKY BOUND IM LITERALLY ON MY KNEES BEGGINGGG to make more seasons in twd game telltale im onto the last episode finale season i dont want to finish it im so sad , please if theres ever a chance to let us play aj as a teenager or just more episodes and seasons of clem please !!!!! literally one of the best games i’ve ever played please 🙏
The Walking Dead Final Chapter.
The last season of The Walking Dead didn’t just feel like a game to me, it felt like something I lived through, and if I could rate this over just 5 stars, it would be infinity. Watching Clementine grow, make impossible choices, and still find a way to protect love and AJ in a broken world genuinely changed me. It reshaped how I think about survival, responsibility, and growing up when there’s no clear guidance left. It taught me that silence is always an option… that your choice matters. It wasn’t about zombies anymore..it was about legacy, CLEMINTINES legacy. What we pass on, who we protect, and how we carry ourselves when everything else is stripped away. That kind of storytelling doesn’t just entertain… it stays with people for years. But with all due respect, Skybound Entertainment, I don’t think that last chapter should be the final one. Not because the ending lacked power or beauty, but because it proved the world and these characters still have so much life left in them. Clementine’s story showed that survival doesn’t end with safety, it evolves into rebuilding, healing, and teaching the next generation how to live. Cutting it off there feels like stopping a heart that’s still beating. Fans didn’t just finish this story… we carry it with us. Another season wouldn’t cheapen what came before, it would honor it. The Walking Dead has always been about continuing forward no matter how broken the world gets, and this is one story that deserves to keep walking. There are still stories worth telling in this world, stories about what comes after survival. About leadership, consequences, and hope built from scars. You created something that shaped people, not just players. And when a story leaves that kind of mark, it doesn’t fade, it waits. If there’s ever a time to let it walk again, there will be so many of us ready to follow. Thank you Skybound Entertainment, and Telltale for such a beautiful game experience.
Not at all pleased with this company…
Not at all pleased with this company and I would caution anyone before they purchase.
I ordered the game. The company said it was delivered. It was not. My husband and I are retired and were home all day they said the package arrived.
I contacted the company stating that I purchased this to play with family on Christmas Day and it was not received.
Their reply was for me to send a picture if the item I received so they could look into it.
How can I send them a picture of something I don’t have.
Don’t waste your money
Transformers FUN!
Transformers FUN!
I took part in the Transformers Kickstarter, after taking part in the GI Joe one, I was very excited to get my hands on the books. My items were delievered to the wrong address. The folks at Skybound, thank you Seb, were great in helping me with the problem. Thankfully I found it and tonight I'll be enjoying the comics of my youth.
Amazing
Your crew is doing an amazing job.
One the best companies I have done business with through kickstarter.
One said content producers I will not be doing business anytime in the near future.
Thank you! Michael.
Very fast employees
Very fast employees! helped me very fast with my issue! Thank you very much! Also good films and games
Awful!!!
Awful!!!! I have called over 20 times, no one answers and no one returns my calls!! I have emailed and nothing!!!!! DO NOT ORDER from this company!!!
It’s insulting not to get any reply to…
It’s insulting not to get any reply to my messages for months. I backed the Extremity project on Kickstarter, and they simply don’t give any updates, don’t ship it, and don’t respond when you ask. I’m still waiting for their answer. Don’t support anything from them… it’s a disgrace.
Fast reply
Fast reply, very kind and friendly. Just sometimes I don't think they informed the dev about our request. But still 10/10
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








