skypark.com レビュー 1,541

TrustScore 5段階評価の2

2.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I booked my car and my daughters car in at Edinburgh airport 3 weeks ago first booking ref SPSAPI-953345 However instead of 2 charges I had 3 taken from my account. I contacted the help email and... もっと見る

5つ星のうち1の評価

DO NOT USE THIS COMPANY! Booked a meet and greet service at East Midlands airport for four nights of parking. The booking wasn't cheap. Once I had made the payment for my booking I received an email... もっと見る

5つ星のうち1の評価

I booked meet and greet at Stansted, I’ve always used Skypark and they normally are very good, when I printed out the booking details in the information section (this printed but when booking on your... もっと見る

5つ星のうち5の評価

100% will use again for sure. Had to cancel due to COVID holiday cancellation. No quibble refund within 24 hours, with follow up email! Absolute gem. Have used previously too without any problems wha... もっと見る

企業情報

  1. 駐車場
  2. 旅行代理店

当該企業による記述

SkyPark is the premier off airport parking option for San Francisco International Airport. Free 5 min shuttle, 24 hour security and complimentary valet and baggage assistance.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

1541件のレビュー

5つ星
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5つ星のうち5の評価

100% will use again for sure

100% will use again for sure. Had to cancel due to COVID holiday cancellation. No quibble refund within 24 hours, with follow up email! Absolute gem. Have used previously too without any problems whatsoever. Just turn up at the car park, no messing, just reads your number plate and away you go! Stress free! Looking forward to booking again when restrictions lifted.

2020年11月3日
自発的なレビュー
5つ星のうち1の評価

No communication

We had a long weekend away which was cancelled due to covid. Emails were sent to the company enquiring about a refund or credit note but didn't even have the decency to reply.

2020年10月29日
自発的なレビュー
5つ星のうち1の評価

Beware of the small print if offered a discount

The 'experience' of parking through sky parks was fine.

However, what I discovered several months after booking through them was a £15 debit being applied to my account each month. It seems by accepting a discount from them I was 'auto-enrolled' (using the bank details and address I gave them for the parking service) into some kind of online discount club. There were no further authorisation steps for them to take money from my account each month.

It seems a number of online retailers are using this ruse so beware of accepting any discount offered doesn't have (hidden) strings attached.

2020年10月13日
自発的なレビュー
5つ星のうち5の評価

Excellent service

My Holiday was cancelled and I was a bit apprehensive about going about getting a refund for my car parking, but it proved tobe so quick and easy.
I will definitely be using them in the near future.
There customer service was excellent .

2020年6月3日
自発的なレビュー
5つ星のうち1の評価

Made reservation with SkyPark Airport NEVER AGAIN

Made reservation with SkyPark Airport Parking at Stuttgart Airport in advance on the 10/Feb/2020, for drop off 21/Apr/2020 returning to pickup 02/May/2020.

As soon as my Flight was cancelled by BA due to the CoVid-19, I informed SkyPark on that same day by email on the 23/Mar/2020 that I needed to cancel due to no flights anymore, so had to cancel the booking and requested a refund. It took them a staggering 10 weeks to respond and although they had advanced notice of the cancellation, they cannot cancel the booking due to the contract. Therefore €177 lost. but on top of that they offer a pathetic €50 Euro voucher for my loyalty. As it was my first time of using them, you can imagine loyalty never entered my mind for the future.

I would never use this company in the future and would warn all of you about using this organisation again. you wont get your money back

2020年6月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, quick, polite and very efficient. Had peter Ashley car park Manchester booked for 2 weeks June/July. Only emailed yesterday and got an immediate email response and another today that will receive refund. Have used car park before great prices and quick and friendly drop off and pick up. Allison on customer service team very helpful, Thanks again

2020年5月18日
自発的なレビュー
5つ星のうち1の評価

Do not use SkyParkSecure & Peter Ashley…

Do not use SkyParkSecure & Peter Ashley at Manchester Airport... 12hrs notice from Tuiof holiday cancellation and they will not offer any kind of refund(free parking at a later day) thought the country as a whole was working together during this pandemic... Seems money trumps all...

2020年3月25日
自発的なレビュー
5つ星のうち1の評価

Turpin wore a mask !!

This bunch have just been asked to move my two week parking back by one day as my flight was cancelled.
I emailed requesting this be amended to the new date (still the exact number of days parking), and they are requesting an admin charge for what amounts to a few keystrokes.
My amin charge, multiplied by however many other car owners on the original flight.
Making money out of peoples misfortune .......bloody vultures !!!

2020年2月3日
自発的なレビュー
skypark.com ロゴ

skypark.com からの回答

Hello Mr. Dock,

Just wanted to let you know that you've left this review for SkyPark at the San Francisco airport, which recently closed.

5つ星のうち5の評価

I made my booking by telephone and…

I made my booking by telephone and spoke to Joanne. I made a mistake in the details I gave her regarding the terminal I was departing from at Manchester Airport. We did have have 3 telephone conversations about the matter and Joanne was extremely understanding and very prompt with email confirmations when we established what I needed.

2020年1月17日
自発的なレビュー
5つ星のうち1の評価

AVOID SKY PARK

Absolutely under NO circumstances should you trust your vehicle with this company. I wish I had read the reviews prior to using SkyPark. Anyone who has left a good review happen to be lucky. My experience was horrible. I dropped my car off, and when I picked it up, there was substantial damage to not only one, but BOTH sides of the front of my vehicle. Inexcusable. The car should have been moved only from point A to point B, how could this much damage ensue in a "professional" valet parking garage?

2020年1月6日
自発的なレビュー
5つ星のうち5の評価

How you handle the good and the bad

Booking easy and quick and a fair price BUT due to unforeseen circumstances we had to cancel our holiday 😭 emailed then telephoned them they were very helpful and money back in my account straight away . That’s the gauge off a good company how they handle the problems and they pasted with flying colours unlike the company the holiday was booked with still waiting for that refund .

2020年1月2日
自発的なレビュー
5つ星のうち3の評価

driver and pick up excellent,I had…

driver and pick up excellent,I had asked to consider the fact that we required a close spot as we were blue badge holders.our car was parked at the very end of the row,tight against a fence,with a huge puddle at each front door,when we reached the gate I had no password for the security gate,I spent 5minutes hooting my horn,no response.had to drive bck to the reception as I cannot walk to well.I shouted,he came through said I shold have had a ticket,I said you should have given me one.this was around 10.30pm.spoiled our holiday.

2019年12月28日
自発的なレビュー
5つ星のうち5の評価

We like that the van to the airport is…

We like that the van to the airport is covered, with fresh coffee, donuts and coffee. Drivers are always helpful with the luggage.
Although the SkyPark vans picking up at the airport are few,
We were lucky in that the SkyPark van came just as we were leaving the terminal with our luggage.

2019年12月18日
自発的なレビュー
5つ星のうち5の評価

Great Service

Our flight was 2 hours late and it wasn’t a problem. Quick drive from the airport. Excellent service. Will definately use it again.

2019年12月18日
自発的なレビュー

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