Shineyhub レビュー 

Shineyhub からの回答

2025年1月25日

Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to make things right. Unfortunately, we’re unable to locate your order without additional details. Could you please reach out to us at support@sneakersdotlondon.com with your order information? We’re committed to resolving this promptly.

Shineyhub からの回答

2025年1月21日

Respected Customer,

Thank you for your feedback. After reviewing your order, we found that the product was unfortunately out of stock at the time of purchase. As a result, your order was canceled, and a refund was processed.

We kindly ask you to check your email, including your spam or junk folder, for the refund confirmation and any updates regarding your order. If you have any further questions or require additional assistance, please don’t hesitate to reach out to us directly at support@sneakersdotlondon.com.

We appreciate your understanding and are here to help if you need anything further.

Kind regards.

Shineyhub からの回答

2025年1月21日

Respected Customer,

Thank you for sharing your feedback, and we sincerely apologize for any inconvenience caused.

After reviewing your order, we found that the product you requested was unfortunately out of stock at the time of purchase. As a result, your order was promptly canceled, and a refund was processed. We kindly ask you to check your email, including your spam or junk folder, for the refund confirmation and any updates regarding your order.

We deeply regret that this situation impacted your son’s birthday, as we strive to provide a seamless shopping experience for all our customers. If you still have any unresolved concerns or require further assistance, please don’t hesitate to contact us directly at support@sneakersdotlondon.com.

Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

Kind regards.

Shineyhub からの回答

2025年1月21日

Respected Customer,

Thank you for your feedback. After reviewing your order, we found that the product was unfortunately out of stock at the time of purchase. As a result, your order was canceled, and a refund was processed.

We kindly ask you to check your email, including your spam or junk folder, for the refund confirmation and any updates regarding your order. If you have any further questions or require additional assistance, please don’t hesitate to reach out to us directly at support@sneakersdotlondon.com.

We appreciate your understanding and are here to help if you need anything further.

Kind regards,

Shineyhub からの回答

2025年1月4日

Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to make things right. Unfortunately, we’re unable to locate your order without additional details. Could you please reach out to us at support@sneakersdotlondon.com with your order information? We’re committed to resolving this promptly.

Shineyhub からの回答

2024年11月10日

We’re truly sorry to hear about your experience, and we take feedback like yours very seriously. Our goal at Sneakers Dot London is to provide authentic, high-quality sneakers and exceptional service to each and every customer.

Please be assured that our products go through rigorous quality checks, and we stand by their authenticity. While some items may ship from our international warehouse, our team is always available to clarify any questions or concerns regarding shipping or stock.

We apologize if there was any difficulty in reaching us regarding a return, and we’d be more than happy to assist you personally with any outstanding issues. We encourage you to reach out to our customer support team again, as we aim to resolve this matter to your satisfaction.

Thank you again for your feedback—it helps us improve, and we appreciate the chance to address your concerns directly. To our valued customers, please feel free to contact us with any questions as we are committed to transparency and quality.

Shineyhub からの回答

2024年10月13日

Thank you so much for your amazing feedback! We're thrilled to hear that you're happy with both our service and your trainers. We look forward to your next visit and appreciate the recommendation!