Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... ãã£ãšèŠã
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Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... ãã£ãšèŠã
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Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his p... ãã£ãšèŠã
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This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pl... ãã£ãšèŠã
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Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.
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sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Cygnet Road, PE7 8FD, Peterborough, è±åœ
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Bob handled the call really well. Nice informative guy.

sopp+sopp ããã®åç
Had my first communication with the company and felt very much at ease. Bob was very helpful and explained clearly the process. Very polite and great customer service. I felt better after this conversation.

sopp+sopp ããã®åç
Dan was very polite, helpful and informative throughout.

sopp+sopp ããã®åç
The insurance company got straight in touch and I spoke to a really nice guy called Joel . He was very helpful and apologised for the inconvenience and asked if anyone was hurt . Sorted everything out . Very helpful and polite. Told me step by step what is going to happen .

sopp+sopp ããã®åç
I was absolutely astounded at the fantastic service by this firm, which is hard to achieve these days with most companies. I was kept up to date on the progress of my vehicle repair, with such great customer service, from start to finish.
A great experience.

sopp+sopp ããã®åç
customer service was excellent and very helpful

sopp+sopp ããã®åç
Great attention to arranging a car repair caused by others. Sopp & Sopp mitigated all the hassle of arranging car repairs and keeping us fully informed at every step by exceptionally good customer communication.

sopp+sopp ããã®åç

sopp+sopp ããã®åç
Ruth was very good at re-assuring me that costs for repairs were covered and that the process of getting the repairs was simple and a cover car would be provided if needed

sopp+sopp ããã®åç
Ruth at Sopp+sopp went out of her way to help me following an accident, and made sure all bases were covered. Ruth has a very nice and calm manner when helping customers.

sopp+sopp ããã®åç
Couldnât believe how efficient this company wereâŠ. Called back when they said they would dealt with everything , I dealt with Joel very knowledgeable and handled everything with my best interest

sopp+sopp ããã®åç

sopp+sopp ããã®åç
Was hit by a bus today and got Joel on the phone to assist with the claim. He was an amazing lad and we had a great chat about cars. He went above and beyond to get me a hire car due to the state of mine. I really appreciate his time and effort on this and I hope you get a longer lunch mate

sopp+sopp ããã®åç
Good communication patient and friendly

sopp+sopp ããã®åç
Joel was very thorough and helpful

sopp+sopp ããã®åç
Joel was excellent help and ensured everything on my vehicle would be repaired to a high standard. Very easy communication and thorough with questions.

sopp+sopp ããã®åç
Talked to friendly staff member called Dan. Was great they called me as I was about to myself. So I'm happy this service got in touch with me

sopp+sopp ããã®åç
Fast, polite and knowledgeable. Joel was a great call handler and understood my needs.

sopp+sopp ããã®åç
Joel was very helpful, able to re-arrange timings quickly.

sopp+sopp ããã®åç
Bob was very helpful. He explained everything fully and answered my questions at the end with ease. Great experience so far

sopp+sopp ããã®åç
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