Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
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Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... ãã£ãšèŠã
This is the first time I have used South Downs Bikes and wonât be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... ãã£ãšèŠã
Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... ãã£ãšèŠã
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South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
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West Street 28, RH20 4EE, Storrington, è±åœ
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
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New bike
Purchased new bike on line great service and would recommend to anyone and personally delivered even though I live 70 miles away.
Very pleased with whole transactionâŠ
Very pleased with whole transaction delivery man very helpful Thank you Bike excellent brilliant to ride
Exposure Diablo Head Torch.
My light was delivered promptly and in perfect condition. Excellent service.
Could not believe how quickly my stuffâŠ
Could not believe how quickly my stuff arrived, sorted
Really helpful and knowledgeable team
Really helpful in ordering in a variety of brands and sizes of shoe for me to try. A friendly and knowledgeable team who are enthusiastic about cycling and understand their customers.
Good and professional service
Good and professional service, given with kindness. I bought a TREK road bicycle there and it was delivered on time and fulfilling all my requirements. Happy for my decision to choose them.
Ordered a bike cover on line told itâŠ
Ordered a bike cover on line told it was in stock only when I arrived to collect was told it was not in stock and offered a complete refund which I am still waiting for over a week to receive.not happy at all very sloppy customer relations.
Fantastic service
I ordered a new bike online and the follow up calls from the shop to set the bike up to my requirements and the delivery was fantastic!
Really great service and excellentâŠ
Really great service and excellent price. Recommended
Item was out of stock
Item was out of stock, when website reported it to be in stock.
Reviewing the Broadwater branch
Reviewing the Broadwater branch - they are simply amazing. They have sorted me out a number of times with servicing and wider queries. I also had a mechanical on a bank holiday ahead of a ride I really wanted to do - they solved it same day for me - AMAZING!! They know their stuff! Great servicing, great advice!
Always a pleasure spending time andâŠ
Always a pleasure spending time and money with the SDBs team. Great knowledge and passionate about what they do.
I bought a shotgun pro bike seat for myâŠ
I bought a shotgun pro bike seat for my kids. The service is brilliant and very fast delivery. My kids love the seat so much. Will definitely come back again. Cheers!
Excellent service from the South DownsâŠ
Excellent service from the South Downs Bikes. I purchased a new bike from them and they personally delivered it Friday evening, one day before it should arrive. It made my weekend even better as I had more time to spend on the new bike.
Thank you so much!
I Paid £5.99 for next day delivery
I Paid £5.99 for next day delivery, got my item 5 days later and only 1 item the other was missing from the order.I sent them an email explaining the situation and no reply.Notva happy customer.
Even 1 star is too many
Even 1 star is too many! Waiting more than a month. Said they would send out the items that were missing asap. Nothing, phoned again. Said the guy that dealt with web orders was on his lunch and he would phone back. Still waiting a week later. Had to submit a claim to paypal. Avoid this terrible company.
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